Benjamin Franklin Plumbing - Indianapolis

Came out late on a Sunday AND holiday (New Year's Day) without any additional charge!

Technician was knowledgable and helpful.

good job done.

The technician was on-time, flexible with his schedule, professional, efficient, pleasant and personable. Bill did a great job and I would request him again to do any work for us in the future. Signed up for the plumbing service contract. Thanks.

They showed up when they said they would and did a very good job.

The plug in the main bathroom does not prevent water from escaping the drain.

Completed the project a day after but was work was good and George was very helpful.

Was very happy with the work I received and am glad that this company is going to help repair the lawn that was damaged due to heavy equipment. I liked that this company was on time and got the work done in a reasonable amount of time.

Prompt, efficent, professional...

Punctual,clean,neat,gave quote and finished in a reasonable time.

Although this project was pricey enough to cause a bit of buyer's remorse even before it was done, the service man was impeccable in his work and the job did include service for the next 10 years.

Terrible pricing. Over $500 to replace the internals of the toilet. I could have purchased new toilets for the whole house and half the neighborhood for that amount. The tech was only here for 1/2 hour, so it was not an hourly rate issue. Grossly overpriced and a great disappointment. An experience we won't forget. I have done this work in the past and would have done it this time, but because of some surgery I couldn't. We will not be using this company again.

The Staff except for the person named Maggis was very nice, Mr, Roach had a nasty ugly attutide he'd the head staff in charged. He was very ruled and I didnt care for this non sense. The person that did the job name Mr. Corbin was very professional and I like his work and I was very pleased of the outcome. I would hire him again but Mr. Roach and Michael them both need to learn how to talk to customers with respect. Next time I might not be as nice and friendly

They were here quick and took care of the problem at a reasonable rate. We were satisfied and will use them again when necessary.

Great service and workmanship.

very professional prompt cleaned up nicely

Professional, punctual, completed job very well. Would hire again.

i was very impressed with the professional attitude and service that i recieved. i would definately recommend ben franklin plumbing to anyone.

Prompt and cost-effective

Technician was throughly competent & friendly

They did a great job looking at all the plumbing in the house. They also cleared a sink at a very very reasonable price.

They were able to come out the evening I submitted the request for work. They do, however, promote no emergency rates/24 hours, etc. but they are pricey. The job required about 15 minutes of cleaning out the water heater and was charged $140. That was their lowest price point as their services fall between 1-5 levels. This was a level 1 service at $140. This does not include the $49 service call as I had the coupon (which you can print online).