Benjamin Franklin Plumbing - Indianapolis

Went well. I thought they were a little pricey, but I still had them do the work.

They were prompt and courteous. Informative, and educated me about why the problem was happening. I think their price was rather high ($200 for 45 min work), and I also had an issue with the billing for one gallon of BioBen - a bacterial product designed to keep drains clear. He told me he was leaving a gallon jug, billed me for a gallon jug, but the jug was only 64oz, or 1/2 gallon. When I raised the discrepancy with the company, another 1/2 gallon jug was delivered to the house..... but I had to catch that error. ($22.00 for a half gallon)

After waiting all day for another plumber to show, Mike from Benjamin Franklin arrived shortly after I called, was very professional yet friendly & informative. Did a wonderful job & made our day. Two thumbs up,great guy & great service I'd refer to anyone.

Great service and very professional. Felt the price was a little high.

He fixed the problem but not without making another leak and damaging my ceiling and not even acknowledge that he made a mess of my kitchen below or apologize.

I thought the cost to replace the outside water faucet was a bit pricey.

I would hire them again

He showed up on time and did great work. He even took his shoes off.

Mr . Christopher & Mr . Jeff were very nice . I was given an awesome quote and hired them on the spot . They walked me through every step , explained in detail the projects needs time , and value . I couldn't have asked for better quality of service and performance . If there were more than 5 stars to give I'd give them 20 .

Showed up timely based on my work schedule. Very courteous and efficient. Would recommend this company.

Arrived quickly, were friendly and competent.

Loved the fact that we received same day appointment. Very professional-would highly recommend.

The technician was so friendly and polite. He was on time, and was done in a very short time. Would use Ben Franklin again.

We began using Ben Franklin many years ago when another plumbing company installed the wrong type of pump in our ejector pit. Ben Franklin's plumbers/technicians are ALWAYS courteous, professional, informational, helpful in any way possible. Their service is timely as well.

They came in and finished the job quickly and left the job site clean. Highest quality company.

We experienced a sump pump failure with a lot of damage and Ben Franklin arrived quickly and saved the day.