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Bauer Pump & Well Service

Wells and Pumps, Drain Pipe Installation, Drain Cleaning,

About us

Family owned & operated since 1984. Phone answered around the clock, 24X7. The cost of the work is determined by the job. We do emergency work also.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Water well pumps, sump pumps, holding tanks.

Services we don't offer

Call to verify!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 141 reviews

MARK B.
07/2016
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat M.
05/2016
5.0
wells
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel S.
08/2015
4.0
wells
  + -1 more
unknown
Description of Work: They were very prompt and did excellent Work installing a bladder tank for my well. They came within 12 hours exactly when they said. They had the water back on within an hour. The only complaint was $850 charge. I did not comparison shop but have been told this is very high. I did have my water back within 12 hours and I can justify the added cost as service. Next time I may ask price first.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
07/2015
5.0
wells
  + -1 more
unknown
Description of Work: Reconnected a sump pump water ejector pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gina H.
05/2015
4.0
wells
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,800

Scott A.
02/2015
5.0
wells
  + -1 more
unknown
Description of Work: The sump pump in our garage was not working. We called Bauer Pump and Well Service. Their technician arrived on time, was very professional, diagnosed the problem and corrected it. I would recommend Bauer and use them again if I need this type of service in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Gary G.
01/2015
2.0
wells
  + -1 more
.
Description of Work: They did not have the pump so they went for a 3 hour drive to pick one up. When I complained because of this time (I can drive anywhere in a the greater Indianapolis area in less than 2 hours) they agreed a different approach would be better but the problem was 20/20 hindsight. A professional organization should have 20/20 foresight. I requested a detailed invoice so I would how much was for labor and how much was for parts, and have not received one. This is my 4th pump and this was almost twice what anyone else has charged. I have waited to rate this company to see if they would send a detailed invoice, not a summary. I also do not have a written warranty and do not even know the make model and manufacturer to check their warranty. If you use them even in an emergency, get a written commitment on price and warranty. My bad for not insisting on one.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$3,000

Response from Bauer Pump & Well Service
We are truly sorry that we were not able to come to a resolution on price to suit your needs. Even though you agreed on our phone conversation that our work and professionalism were spot on, you threatened us with a bad review and negative comments if we would not reduce your bill by a $1000.00. Since our pricing was fair, covering all parts and labor for the completed job, that reduction was unreasonable.

Gary M.
08/2014
5.0
wells
  + -1 more
unknown
Description of Work: We only purchased a new well pump from them and installed it ourselves. Our pump broke on a Sunday morning and a message left at their business number was promptly returned. I'm sure they would have fixed it the same day, but we were able to do this ourselves and did not require a service call. We went to their place of business and purchased the pump early Sunday afternoon. Really nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sam B.
07/2014
5.0
wells, drain pipe
  + 0 more
unknown
Description of Work: They replaced a failed drainage ejection pump, and helped me diagnose the cause of the failure. I've used this company on a few other occasions, for well service. They're great people to deal with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$900

Gregory E.
01/2013
5.0
wells
  + -1 more
mp
Description of Work: We had a pitless adapter fail on our well casing which caused the pump to run continuously and the front yard to flood. They came out and promptly fixed the problem by installing a new and improved pitless adapter. I highly recommend Bauer Pump and Well Service. Thanks for a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

GEORGE & LINDA C.
08/1999
5.0
wells
  + -1 more
BRAVO!! CALLED THEM ONE DAY, THEY CALLED BACK AND NEXT DAY HAD THE WELL FIXED! VERY COURTEOUS, FAST SERVICE AND THE WELL IS WORKING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD H.
07/1999
5.0
wells
  + -1 more
REPLACED TANK FOR PUMP. VERY PLEASANT MAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DORIS A.
06/1999
1.0
wells
  + -1 more
CALLED ON AN EMERGENCY BASIS AND NO RESPONSE.
Rating CategoryRating out of 5

Response from Bauer Pump & Well Service
WE ARE SORRY YOU DID NOT GET A CALL BACK. SOMETIMES WE DON'T GET THE CALLS FROM OUR ANSWERING SERVICE DUE TO STORMS, OR WORK ON THEIR TOWERS. UNFORTUNATELY, THEY NEVER LET US KNOW WHEN THAT IS HAPPENING. HAD WE RECEIVED THE CALL, WE WOULD HAVE PROMPTLY CALLED YOU BACK.

NEIL & MARY LOU B.
05/1999
5.0
wells
  + -1 more
PUT IN A NEW PUMP FOR MEMBER'S WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRALL & DONNA T.
05/1999
5.0
wells
  + -1 more
REPAIRED WELL PIPE AND LEAK. GOOD JOB!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM & ALVA B.
04/1999
5.0
wells
  + -1 more
CALLED, THEY CAME NEXT DAY, SO FAR, SO GOOD, YOU CANNOT EXPECT BETTER SERVICE THAN THAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANICE G.
04/1999
5.0
wells
  + -1 more
KIND, CONSIDERATE, REASONABLE, JOB WELL DONE WITH GOOD FOLLOW UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

glenn R.
04/1999
1.0
wells
  + -1 more
CHARGED $45 TO TELL HIM HE NEEDED A NEW WELL. S & B CAME OUT AND FIXED AND IT IS NOW OK WITHOUT INSTALLING A NEW SYSTEM.
Rating CategoryRating out of 5

Response from Bauer Pump & Well Service
CURIOUS ABOUT WHAT WORK S&B DID FOR YOU AND WHAT THEY CHARGED FOR THE JET PUMP SYSTEM.

03/1999
5.0
wells
  + -1 more
MR. BAUER HIMSELF CALLED BACK 3 TIMES, SINCE HE AND MEMBER KEPT MISSING EACH OTHER. NICE MAN, VERY FRIENDLY, MEMBER APPRECIATED THAT WHEN HE CAME OUT HE WAS STRAIGHT FORWARD AND LET HE KNOW THERE WASNT ANYTHING THAT NEEDED TO BE DONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBORAH M.
03/1999
5.0
wells
  + -1 more
CAME PROMPTLY. VERY THOROUGH. VERY NICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

11/1998
5.0
wells
  + -1 more
CAME QUICKLY. REPLACED A PIPE HER LAWN CARE PEOPLE HAD BROKEN - FROM HER WELL TO HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA S.
01/1998
5.0
wells
  + -1 more
INSTALLED NEW PUMP AND WAS VERY INFORMATIVE; POLITE, COURTEOUS, GREAT CLEAN-UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA T.
10/1997
5.0
wells
  + -1 more
CAME OUT IMMEDIATELY, SERVICED PUMP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/1997
5.0
wells
  + -1 more
CAME OUT WITHIN AN HOUR & FIXED PROBLEM QUICKLY. VOLUNTEERED TO CHECK TO SEE IF THE BAD PART WAS STILL UNDER WARRANTY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

E R U.
05/1996
5.0
wells
  + -1 more
EXCELLENT SERVICE ON REPAIRING SUMP PUMP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9510 Mud Creek Rd, Indianapolis, IN 46256


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2429 PI
Trade License Locale
Indiana
Trade License Authority
Indiana Department of Natural Resources
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Wells and Pumps,
Drain Pipe Installation,
Drain Cleaning,
Plumbing

FAQ

Bauer Pump & Well Service is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bauer Pump & Well Service accepts the following forms of payment: Check
Yes, Bauer Pump & Well Service offers free project estimates.
Yes, Bauer Pump & Well Service offers eco-friendly accreditations.
No, Bauer Pump & Well Service does not offer a senior discount.
Yes, Bauer Pump & Well Service offers emergency services.
Yes, Bauer Pump & Well Service offers warranties.
Bauer Pump & Well Service offers the following services: Water well pumps, sump pumps, holding tanks.
Call to verify!

Contact information

9510 Mud Creek Rd, Indianapolis, IN 46256


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day