BATH CREST

The whole experience was great! Jeff is great at customer service! I described the damage the best I could to him over the phone, understanding this could have been beyond repair. Jeff said it sounded like he could fix it and gave me an estimate over the phone and scheduled a time to come out and do the work within a week. I'll be honest, my expectations were low just because this shower unit looked like its only hope of being fixed was sending it to an auto body repair shop. I was thinking we would have to replace it, or at least refinish the entire unit. When Jeff looked at it, he admitted it was worse than he imagined (no surprise there) and set our expectations to a realistic probable outcome of the repair if we still wanted him to attempt it. We agreed we would let him give it a shot and he busted out his tools and got to work quickly. This guy is no joke. He comes prepared and has the necessary tools and experience to get the job done. And let me tell you, he GREATLY exceeded our expectations! You would never know there was damage there to begin with unless you were really looking for it and got the perfect angle of light and looked really closely. The only thing you can see if you're looking for it, is the repaired area is very slightly glossier than the rest of the shower because of the newer paint compared to the dulled unit, but like I said, you wouldn't notice it unless you were actively looking for it. I am beating myself over the head for not taking before/after photos. Looking directly at the repaired area from a couple feet away, I can not see a thing! Jeff is the man! And, most importantly, he saved me a ton of dough! I would highly recommend Bath Crest and Jeff for anyone who needs bathtub repair or refinishing.

Called and left a message to get price estimate over the phone. Call was returned same day, estimate was given and service scheduled about 1 1/2 week later at my convenience. Arrived on time, was friendly and curteous. Work took approx 2 hours, is watertight and looks great!

We were provided a price and the process was explained in detail. We are very happy with the results. They were prompt and professional. They look like new!

Called Jeff on 2/12 and he told me he would be in neighborhood on the 14th and could assist me about noon that day. He arrived as scheduled and did the work. Jeff is a great person and does excellent work. If needed I will use his services again. This is the second time in a year I have used Jeff's services and both times have been very happy with the results.

Jeff was very pleasant to work with and delivered an on-time, on-budget excellent product. Very pleased with Bath Crest.

Jeff was such a gentleman. While inspecting the bathtub he noticed a couple other cracks and fixed them too. He was efficient and very knowledgeable and able to explain things so I understood what he was doing. I also had some questions about caulking and he answered all of them and gave some helpful tips. As he was leaving he asked me if I had ever caulked before and I said no. He said when I was ready to give him a call and he would stop by, AT NO COST, and teach me how to caulk! I couldn't believe it. Was very impressed with his kindness and work ethic. He said he'd rather show me how to do it properly rather than have to come out and charge me for fixing the mistakes I would surely make trying to caulk it myself with no previous experience. Would definitely recommend him to friends.

Jeff is a real professional. He called to confirm the day before and showed up on time. We had an old bathtub that needed some love, the house was built in the 30's. The bathtub looks brand new. He did a great job and I would highly recommend him to anyone who needs their bathtub refinished.

Our bathtub had paint peeling all over. Jeff came in, stripped the paint off, and refinished it, and now it looks amazing!

Very well Jeff is indeed a professional

Reglazing work was excellent - the tub looks absolutely brand new. He was more than willing to work with us to see if we could fix the issues by patching (which would have been cheaper). We ended up deciding to do the total refinish, which we were very happy with - but never felt pressured to do the more expensive fix. He would have been willing to do whatever we decided. He also caulked around the tub, and between the tub and floor, which turned out great as well. Wouldn't hesitate to use Bath Crest again.

The experience was great. I called for an estimate. Jeff called back and we scheduled a time. He came to my house at the scheduled time and examined the tub. He gave me an estimate and we scheduled the repair. Jeff arrived promptly and finished the work that morning.

I needed a tub refinished within a certain timeframe. Jeff was available to do the outside and the feet. He came and did the outside, but did not have enough paint to paint the entire tub, which seemed odd, so we had to wait another week for him to order paint. While waiting for the paint Jeff sent the clawfeet out for refinishing, which was very expensive, but I had no time to shop around for a source myself. Jeff returned about ten days later to paint the outside of the tub and sprayed on the paint. The paint was not even and so Jeff said that he would come back and cover the light spots. He did come back and this time rolled on the paint and recovered the entire exterior of the tub. It seems that rolling it on the first time would have prevented the light spots from spraying, so I wonder why it got sprayed instead of rolled originally. Jeff was very cordial and came back to refinish the outside without delay. Jeff could not make it out to do the inside of the tub in the timeframe we needed, so I had to find another source for reglazing. This turned out to be a good thing, because the new source did the work within three days and for $170 less than what Jeff had quoted the job. Because there seems to be less expensive sources who do quality work, I would use that person in the future.

We discussed the shower in the master bath because it appeared that a non-standard process was used at the base of the shower. We pulled up the L-shaped "tape" and found extensive mold beneath - disappointing in a newly purchased property! Jeff recommended how this could be mitigated without extensive renovation ... as new home owners, we have a lot of other things to work on right now! Jeff explained to me in detail how to clean up the mold and add bullnose tile at the base of the shower to finish the edges properly. He said that he could do it but it would take him 4-5 hours to do something I could do myself if I was willing to do the work. It took me closer to 8 hours to complete but I would never have started without his encouragement and instructions. He could have easily talked me into letting him do the work but he was honest with me and sensitive to our financial concerns. I appreciate his ethics and would readily call him for glazing or recommend him to friends who needed work.

Jeff was very helpful, his customer service is fabulous.

I had originally planned on having the whole tub resurfaced but Jeff suggested that just the bottom needed to be done. That saved me $200 and he was right. My one complaint-Jeff didn't bother to remove the drain plate and clean around it. I had this nice new looking tub with a dirty drain.

He is very conscientious about what he is doing and makes sure he does everything right. He even came back later in the day to touch up a couple of spots that he was not happy with earlier. He also told me that he would come back again free of charge after I got some shower doors installed and he would touch it up again. I will use him again in the future.

Our 48 yr old cast iron tub had a dulled bottom, difficult to keep clean and quite slippery. We were to have the tub refinished. When Jeff arrived he told us the tub was really in very good shape and suggested a non-slip coating on the bottom only; a complete refinishing was not necessary (a reduction in price to him). He did re-coat the bottom of the tub and re-caulked the tub and wall corners. it looks great; it works well, the price was reasonable. We're very pleased and would highly recommend his services.

He did a fantastic job. We found a couple problems, and he came back and fixed them right away.

He did exactly what he said he was going to do and did it for the price he quoted. He ran into a defective drain in the tub, and he came back out and fixed it the next day.

It went very well. I had two issues and described them above but both issues were resolved quickly. I would like to point out that you must have an outside venting window in our near your bathroom to utilize BathCrest's services as they vent excess paint/coating outside.

The old tub had anti-slip strips which interfered with the 1st coating. Matt Stahley re-applied the coating to make the tub look like new.

.I was a little surprised that it didn't cover the first time very well but he came right out and redid it. He was very responsive.

He ws on time, took care to cover all exposed surfaces, and explained the process. We were pleased to note that during the process the odor was not overwhelming. When he was finished, he cleaned up everything. He even advised us to replace a part of the tub mechanism and told us where to buy it and how to install it. When he left, he informed us on how long to wait before using the tub and how to take care of the new surface.

I had originally called to get an estimate to reglaze an old bathtub - the previous owner had the tub reglazed but the area underneath the faucet was peeling and partly rusted. I explained to Jeff that I just needed to get through the next 6-8 months until I was able to remodel my master bathroom (and get rid of the tub). As I explained this, Jeff stated that I didn't need to waste the money - he would see if there was a way to repair the issues without having to reglaze the entire tub. We arranged an appt - when he came to the house, he confirmed that he could fix the bad areas of the tub, and this would get me through the next few months. I really appreciate Jeff's honesty and integrity - even though it meant that he would lose money. That meant a lot to me!

Bath crest came and refinished tub bottom, sealing tub. No problems since. Also asked him to caulk shower stall in another bathroom. This didn't go as well, caulk pulled away from edges within 48 hours, even though we allowed it to dry more than 24 hours. He'd thrown caulking in as an extra, charging $50 dollars. He was trying to be helpful, but in retrospect, should have declined extra service outside of his scope. The shower stall should have been cleaned and prepped better before caulking. Did a very good job with the tub refinishing though and would recommend for that.