Augusta Underground Inc

MR LOWRY MADE A VISIT TO CHECK THE JOB -- VERY NICE.

STEVE AND SHANE WERE ON TIME AND VERY PROFESSIONAL. THEY KNEW WHAT NEEDED TO BE DONE AND WENT RIGHT TO WORK. THEY CLEANED UP AFTER THEY WERE FINISHED. I WOULD RECOMMEND AUGUST UNDERGROUND HIGHLY.

OUTSTANDING! I WOULD HAVE NO PROBLEM RECOMMENDING THIS COMPANY TO ANYONE. THEY HAVE BEEN ONE OF THE RARE EXPERIENCES THAT I HAVE HAD WITH EXCELLENT SERVICE, GREAT PRICES, AND QUALITY WORKMANSHIP. THEY WENT OUT OF THEIR WAY TO GIVE ME GOOD SERVICE AND THEIR WORK IS METICULOUS. THEIR PRICE WAS MUCH LOWER THAN I EXPECTED ALSO. I WAS EXTREMELY HAPPY WITH THIS COMPANY.

I'M VERY SATISFIED WITH AUGUSTA'S HIGH-QUALITY WORK. ABOUT TWO WEEKS AFTER THE INSTALLATION, RAINFALL CAUSED ONE SMALL AREA ALONG A 75-FOOT TRENCH LINE TO EXPERIENCE A MINI SINK HOLE. I NOTIFIED AUGUSTA, AND THEY RETURNED PROMPTLY TO ADDRESS THE PROBLEM AND SOLVED IT.

ALTHOUGH CLIFF PRICED THE BUILDING PAD/DRIVE PORTION COMPETITIVELY, WE WENT WITH ANOTHER COMPANY, WHOSE PRIMARY BUSINESS IS MORE ALONG THE LINES OF WHAT WE NEEDED DONE. THESE GUYS ARE PREDOMINANTLY A DIRECTIONAL BORING COMPANY. THEY WERE VERY THOROUGH IN RESEARCHING THE PROJECT (CONTACTED THE BARN BUILDER FOR INFORMATION), VERY PROFESSIONAL AND TIMELY. IF WE EVER NEED DIRECTIONAL BORING DONE, WE WILL DEFINITELY CALL THEM FIRST.

CLIFF PROVIDED AN ESTIMATE PROMPTLY AND HIS GUYS COMPLETED THE JOB QUICKLY LEAVING NO MESS.

THESE GUYS WERE SUPER. WE HAD A BROKEN PIPE AND A BIG MESS, AND THEY TOOK CARE OF IT. WE DEFINITELY WOULD RECOMMEND THEM.

WE ARE VERY PLEASED WITH THIS COMPANY. THEY RESPONDED PROMPTLY AND EXECUTED AN EXCELLENT JOB. STEVE AND CLIFF WERE VERY PROFESSIONAL AND CONSIDERATE. STEVE DID A FINE, NEAT JOB AND CLIFF FOLLOWED UP WITH PHONE CALLS TO MAKE SURE EVERYTHING WAS ALRIGHT. WE RECOMMEND THIS COMPANY VERY HIGHLY AND WILL USE THEM AGAIN.

ESTIMATE WAS ABOUT $3000-4000 BELOW ANY OTHER ESTIMATE WE GOT FROM OTHER PLUMBERS. THEY DID A GREAT JOB. VERY PROMPT AND COURTEOUS. NO PROBLEMS WHATSOEVER AND WOULD DEFINITELY HIRE AGAIN. STEVE AND CLIFF WERE GREAT TO WORK WITH. DEFINITELY CALL THEM IF YOU ARE LOOKING TO HOOK UP TO CITY WATER.

THEY WERE VERY PROFESSIONAL, IN ADDITION TO BEING FRIENDLY. IT HELPED THAT THEY WERE NEIGHBORS OF THE PROPERTY I WAS HAVING CONNECTED. THEY ALSO GAVE ME LOCAL CONTACTS FOR LAWN MOWING AND TREE TRIMMING. SINCE I LIVE IN MOORESVILLE AND THE PROPERTY IS IN PIKE TWP., THEY WERE VERY HELPFUL.

SEEMED OVERWHELMED WITH THE JOB. THEY KEPT TALKING ABOUT HOW HARD THE JOB WOULD BE. CALLED BACK THE NEXT DAY TO SAY THEY COULD NOT DO JOB DUE TO INJURY OF THEIR BACKHOE OPERATOR. NEVER CALLED BACK WITH ESTIMATE I REQUESTED TO HELP GIVE US A PRICE REFERENCE.

OUR SUMP PUMP IN OUR HOME HAD BEEN DISCHARGING EVERY 20 SECONDS FOR 3 MONTHS. WE HAD TWO PLUMBERS TO THE HOUSE WHO TOLD US THAT WE JUST LIVED AROUND A HIGH WATER TABLE. RECENTLY, WE DISCOVERED A SINK HOLE NEXT TO OUR FOUNDATION APPROXIMATELY WHERE THE SUMP PUMP DISCHARGE EXITS THE HOUSE/FOUNDATION. STEVE AND BRIAN KNEW WITHIN FIVE MINUTES THAT WATER DISCHARGE LINE HAD COLLAPSED AND WE WERE EXPERIENCING RECYCLED WATER AROUND OUR FOUNDATION AND BASEMENT WALLS. BOTH MEN WERE VERY PROFESSIONAL AND CORRECTED THE PROBLEM IMMEDIATELY. THEY HANDLED ALL THE DETAILS AND LEFT OUR YARD AS IF IT HAD NEVER BEEN TOUCHED. I WOULD DEFINITELY USE THIS COMPANY AGAIN. IT IS A SMALL COMPANY WHICH DELIVERS EXCELLENT SERVICE.

VERY HAPPY WITH THE WHOLE EXPERIENCE. THEY CAME OUT THE SAME DAY THEY WERE CALLED AND REARRANGED THEIR SCHEDULE TO ACCOMMODATE ME THE NEXT DAY SINCE MY PROJECT WAS MORE PRESSING THAN OTHER PROJECTS THEY HAD SCHEDULED. THEIR PRICE WAS SLIGHTLY HIGHER THAN THE OTHER QUOTE I HAD, BUT THEY CAME DOWN SOME AND SPLIT THE DIFFERENCE. I HIGHLY RECOMMEND.

EXCELLENT COMPANY - THEIR WORK DID NOT CORRECT THE WATER IN THE BASEMENT, BUT THEY WARNED THAT IT MIGHT NOT. THEY FOLLOWED UP WITH A RECOMMENDATION OF A COMPANY THAT DID FIX THE WATER IN THE BASEMENT PROBLEM.

PROMISED TO SEND SOMEONE OUT TO LOOK AT THE JOB WITHIN THE NEXT 2 DAYS, BUT NEVER HEARD FROM ANYONE.

AUGUSTA UNDERGROUND TREATS YOU THE WAY THEY WOULD WANT TO BE TREATED. THEY HAVE DONE WORK FOR ME BEFORE AND THEY ALWAYS HAVE THE FAIREST PRICE. COMPANIES LIKE THIS ARE FEW AND FAR BETWEEN.

CLIFF, FROM AUGUSTA UNDERGROUND, WAS ALWAYS POLITE & QUICK TO RESPOND ON THE PHONE. THE SUBCONTRACTOR, DANNY MCDOUGALL, FROM MCDOUGALL CONTRACTING, INC. WAS ALSO ALWAYS POLITE & QUICK TO RESPOND. I WOULD RECOMMEND BOTH AUGUSTA UNDERGROUND & MCDOUGALL CONTRACTING.

CLIFF WAS EXTREMELY RESPONSIVE AND WAS ABLE TO PROVIDE A CREW ON A SATURDAY MORNING WHEN THE ROUTINE JOB TURNED INTO AN EMERGENCY. HE MATCHED THE LOWEST BID FROM A COMPETITOR AND KEPT THAT QUOTE, EVEN THOUGH, THE JOB HAD TURNED INTO AN EMERGENCY.

THE COST WAS SIGNIFICANTLY LOWER THAN THE OTHER ESTIMATES WE RECEIVED. THE WORKERS WERE PROFESSIONAL AND VERY POLITE. IT TURNED OUT THAT THE WATER COMPANY NEEDED TO MAKE REPAIRS BEFORE AUGUSTA COULD REPLACE OUR WATER LINE, SO AUGUSTA CONTACTED THE WATER COMPANY, AND CAME OUT TO COMPLETE THE JOB THE SAME MORNING AFTER THE WATER COMPANY COMPLETED THEIR WORK. WE HIGHLY RECOMMEND AUGUSTA UNDERGROUND.

THEY WENT THE EXTRA DISTANCE TO DO THE WORK AND WORK AROUND OTHER PROBLEMS THAT COULD HAVE COST ME MORE MONEY.

THEY DID AN EXCELLENT JOB AND WERE VERY CAREFUL ABOUT NOT DAMAGING THE YARD. TOP NOTCH ORGANIZATION. VERY HONEST.

RETURNED CALL PROMPTLY AND SAID THEY DID NOT SERVICE MY AREA.

THE COST WAS VERY REASONABLE COMPARED TO OTHER ESTIMATES THAT WE HAD RECEIVED. THEY WERE VERY PROFESSIONAL, VERY POLITE AND FRIENDLY, AND I REALLY LIKED THAT THE PERSON WHO GAVE ME THE ESTIMATE WAS THE PERSON WHO ACTUALLY DID THE WORK. THEY WERE ALSO VERY HELPFUL IN CONTACTING CITY WATER PEOPLE AND HELPING US TO COORDINATE THE EFFORT.

AUGUSTA UNDERGROUND WERE GREAT PEOPLE TO WORK WITH. THEY WERE PROFESSIONAL AND DID A GREAT JOB. THEY RAN NEW DRAIN PIPES WITH BUBBLERS, RAISED A WINDOW WELL, AND RESLOPED THE YARD TO DRAIN WATER AWAY FROM A BASEMENT WINDOW. THEY CARED ENOUGH ABOUT THEIR WORK AND ABOUT US TO CALL THE DAY AFTER A HEAVY RAIN TO MAKE SURE THAT EVERYTHING WORKED AS WE HAD PLANNED (AND IT DID). THEY WERE PROFESSIONAL AND REALLY NICE, DOWN TO EARTH PEOPLE. IF I NEED THIS TYPE OF SERVICE IN THE FUTURE, I WOULD NOT HESITATE TO USE THEM OR TO RECOMMEND OTHERS TO USE THEIR SERVICES.

THEY WERE NICE FOLKS. GAVE A VERY COMPETITIVE BID, CLEAN, PUNCTUAL, PUT GRASS SEED AND HAY DOWN. DID A GREAT JOB PATCHING THE DRIVEWAY, I WOULD RECOMMEND THEM TO ANYONE