ATKCS INC

They ran into a problem with another job, but instead of re-scheduling me, they agreed to keep my appointment and then go back to finish the other job. I am very satisfied with the quality of work they did.

Installer moved furniture across the floor and left nicks and gouges as a result of the tools. They told us they would make it right and then last Wednesday they told us they wouldnt do anything.

THEY DID AN EXCELLENT JOB INSTALLING A LARGE AMOUNT OF CARPETING ON THE 3RD FLOOR OF OUR HOME. THEY WORKED HARD ALL DAY TO GET THE JOB DONE AND WORKED WITH US ON THE LAYOUT. THERE WAS MINIMAL TOUCH UP TO THE BASE BOARD NECESSARY AFTER THEY WERE DONE - I HAVE NEVER SEEN CARPET LAYERS WHO WERE SO CAREFUL. HIGHLY RECOMMEND.

INSTALLERS WERE PROMPT AND CLEAN, HOWEVER, THE QUALITY OF THE INSTALLATION WAS VERY POOR. SEAMS WERE NOT DONE WELL. THEY PATCHED AN AREA IN THE UPSTAIRS HALLWAY RATHER THAN LAY A FULL PIECE OF CARPET. SCRATCHED UP OUR WALLS AND HARDWOOD FLOORS. CHARGED FOR MEASURING AND CARPET HANDLING EVEN THOUGH I USED THEM FOR THE INSTALLATION.

THOUGHT PRICE WAS A LITTLE HIGH FOR INSTALLATION IN ONE ROOM. WE CHOOSE THEM BECAUSE WE NEEDED THE CARPET INSTALLED BEFORE THE HOLIDAYS AND THEY WERE VERY RESPONSIVE, HOWEVER DUE TO THE FACT THAT THE CARPET IS BUCKLING, WE WOULD NOT USE THEM AGAIN.

AWESOME JOB!!! A+! THEY DID ABOUT 10,000 SQUARE FEET. THE PRICING WAS EXCELLENT. HE GOT EXACTLY WHAT THE WANTED. THEY ARE VERY PLEASED. THE PRICING AND QUALITY WERE EXCELLENT. WOULD REFER TO ANYONE!!!!

THE QUALITY WAS HIGH, AND THE PROCESS WAS GREAT! DEFINITELY CUSHION SOME EXTRA TIME, THEY ARE NOT THE FASTEST, BUT THEY DO QUALITY WORK!!

INSTALL WAS TO BEGIN AT 8:00. THEY CALLED AFTER 8 TO SAY THEY WERE DELAYED FROM PREVIOUS JOB AND WOULD ARRIVE AROUND NOON. WHEN THEY HAD NOT ARRIVED AT 1:30, I CONTACTED THEM TO FIND OUT WHERE THEY WERE. THEY FINALLY SHOWED AT 3:30. INSTALL TOOK EXTRA DAY. WE PAID EXTRA FOR FURNITURE MOVING, BUT HAD TO MOVE SOME BACK OURSELVES. LEFT CARPET PIECES IN OUR AIR DUCTS.

EXCELLENT JOB, RESPONDED SAME DAY, WORKED QUICKLY AND THE JOB WAS WELL DONE. NO BUCKLES REMAINED.

THE ENTIRE EXPERIENCE WITH ATKCS WAS VERY FRUSTRATING - I TOOK TIME OFF WORK, NO WORKER SHOWED UP - NO CALL. WORK CONTRACTED FOR NOT COMPLETED, AND I HAD TO TEAR OUT CARPET PAD MYSELF. RAN SHORT OF CARPET AND JOB COULD NOT BE COMPLETED FOR ANOTHER WEEK.

WERE TWO HOURS LATE. HIGHER IN PRICE THAN THE OTHER CARPET REPAIR REFERRAL, BUT I HAD ALREADY BOOKED THEM.

THERE WERE TWO RIPPLES IN THE CARPET,WHILE I WAS NOT TOTALLY SATISFIED WITH THE END RESULT, I DO BELIEVE THEY DID AS MUCH AS THEY COULD WITHOUT TAKING UP A NUMBER OF ADJOINING ROOMS OF ADJOINING CARPET. THEY MADE SEVERAL PHONE CALLS TO ME TO DISCUSS WHY AND HOW THE WORK WAS DONE AND WHY THEY COULD NOT DO MORE TO FIX THE RIPPLES WITHOUT EXTENSIVE WORK/COST.

DID NOT SHOW UP AT SCHEDULED TIME, WOULD NOT RETURN PHONE CALLS.

CAME 8 HOURS LATE. WORKERS WERE NOT PROFESSIONAL. AT COMPLETION, WANTED MEMBER TO SIGN SATISFACTION AND MEMBER WASNT SATIFIED. THEY CONTACTED MARTY AND SHE DENIED THE UNPROFESSIONAL BEHAVIOR OF WORKERS. MEMBER HAD UNSATIFATING EXPERIENCE AND WOULD NOT USE COMPANY AGAIN. MEMBER HAD ANOTHER JOB DONE BY CO. AND MARTY CALLED AND ASKED FOR CHECK WITHIN A FEW DAYS AFTER SHE SENT INVOICE. MEMBER FELT THAT WAS UNPROFESSIONAL .

IT WAS AVERY SMALL JOB, AND TOOK LESS THAN AN HOUR. BUT THEY HAVE A MINIMUM RATE OF $145. I FEEL THERE SHOULD BE MORE FLEXIBILITY IN THEIR PRICING.

THEY GOT BLACK ADHESIVE ON MY CARPET AND I HAD TO REMOVE IT WITH A RAZOR BLADE.

QUALITY OF WORK IS FINEUT THE ENTIRE WORK CREW HAD A ATTITUDE. PHONE COMMUNICATION WAS TERBBILE AND LEAD TO MISUNDERSTANDINGS.

QUALITY OF WORK IS FINE. WORK CREW HAD AN ATTITUDE. MARTY WAS TERRIBLE ABOUT COMMUNICATING WITH ME AND WITH THE WHOLESALER SHE HAD ME USE. SHE AND I HAVE TALKED ABOUT MY FEELINGS ABOUT HER WORK CREW. SHE GAVE ME FREE MEASURING BECAUSE OF A HUGE SNAFU IN PHONE COMMUNICATIONS.

THEY WERE TOO MUCH TROUBLE. CHARGED FOR ESTIMATE. THEY MUST DO A LOT OF FAST WORK. THEY ARE NOT ANY CHEAPER.

WE WILL USE THEM AGAIN. ONE MUST DO SOME COORDINATING ON YOUR OWN BETWEEN THE TWO COMPANIES, BUT EVERYONE WAS COOPERATIVE AND TRIED TO PLEASE.

VERY NICE MEN, BUT WERE SLOPPY AND TORE THE FLOOR IN THREE PLACES , BUT THE PRICE WAS WONDERFULL.

SUPPOSED TO COME OUT ON 2 SEPARATE OCCASIONS AND NEVER CAME OUT.

4 OR 5 HOURS. $400. NICE GENTLEMEN. COURTEOUS. DID THE WORK WE REQUESTED AND MAKE OUR CARPETS LOOK GREAT.

BOTH MEN WERE POLITE AND DID PICK UP CARPET SCRAPS, WE RECEIVED A NICE THANK YOU CARD FROM THE COMPANY LATER AFTER SERVICE

VERY CARING AND ACCOMMODATING COMPANY. DID A GREAT JOB. WE WERE SO PLEASED!