My husband decided on a Sunday that he wanted to propose to me on a trip we were taking on the following Friday. Everyone there was so helpful and they even promised they would have the ring sized, set and completely ready by Thursday! Four days! They were able to get everything done in four days! Our wedding bands were also custom made to match the pattern on my engagement ring. They told me I could come in any time to get my rings polished at no cost. It was always fun to get my rings back and realize how dirty they really were and have them back to their original sparkle! I went back in there about a month ago to have my 10 year old band fixed and it was done in less than a week without charge. They've also fixed a bracelet of mine that wasn't even purchased there.
Description of Work: Engagement ring and wedding bands made, jewelry repair Aronstam will always be the first place I go for any fine jewelry needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurie H.
10/2013
5.0
jewelry stores
 + -1 more
It all started when I lost my diamond on the escalator in the Newark Airport on the evening of my 33rd wedding anniversary. After serious tears, we had a talk.... Since my husband and I have become empty nesters, it seemed a good time to celebrate the fact that we would and quot;pick each other again.and quot; So we looked for a replacement diamond ring but were not impressed with the ready to purchase selections. I have a unique wedding band that looks like a flat braid (a three fold cord). It was hard to find something to harmonize with it. When we visited with Mark Aronstam, we felt a that he provided a good blend of curiosity and confidence. He assured us that he would not cast the ring until we were absolutely pleased with it. He talked with me about what I wanted and looked at some images I had printed from the web. Then he and his partners went to work. A terrific staff member as well as the gemologist helped us to pick a reasonably priced yet very sparkly diamond. I saw the wax carving and was smitten with the way it embodied so many important features. And then, the ring itself.... well... it's been a few months and I am still thrilled each time I look at it. I cannot praise Mark and his team enough.
Description of Work: Designed and fabricated a diamond ring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELLEN AND HAROLD M.
12/2012
5.0
jewelry stores
 + -1 more
Trying to save money by buying my daughter a used softball mitt ended up costing our family a lot of money but also created the opportunity for my husband to give me a wonderful, priceless surprise: a new wedding ring. Follow me back in time to about 2000 -- when my daughter wanted to play softball and I went to the secondhand sports store, trying on all kinds of mitts and recalling my own softball glory days. Somehow, at some point, my beautiful diamond solitaire engagement came off in one of the mitts -- or that's the best guess I have about why my ring was discovered missing after I left the shop. I returned in a panic, shaking out every single mitt in the store. I left info about how to contact me with the store, but alas, never saw that beautiful ring again. (My husband and I had picked out the diamond when we were engaged in 1988.) So, for several years, I wore a simple gold band, and mourned the loss of my beautiful engagement ring. Every now and then, as we passed a jewelry store, I'd look at the rings, pondering about how and quot;someday -- maybe for our 25th anniversaryand quot; -- we could get a new ring to replace the lost one. One that would have a large diamond in the center and two small ones beside it, one for each of child. Most jewelry store offerings didn't appeal to me. And in 2004, without my knowledge, my husband arranged for Aronstam Fine Jewelers to design a custom ring. On 4/15/2004, our 15th wedding anniversary, my husband gave me a wonderful surprise in giving me this beautiful ring. Tip: have special jewelry insured. We now have a rider for this ring. Though I must admit, it's irreplaceable in my opinion!
Description of Work: Custom ring design.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
CONNIE L.
10/2011
5.0
jewelry stores
 + -1 more
perfect
Description of Work: I found this company to be very resonable in pricing. I had been serching for a specific ring that I could not find. Upon trying Aronstam Fine Jewelers after stopping into many other jewelers. Instantly upon walking in I knew I found the right place. The friendy people there were very knowlegable. They understood what I was wanting and looking for. It required a custom made piece and it was delivered as promised. I only wish I'd gone there first. To save my searching.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
SARA H.
10/2008
5.0
jewelry stores
 + -1 more
They did the appraisal was pretty quick. We thought it was a fair appraisal and the results came out as we expected. I would go to them again in the future in needed.
Description of Work: We got our jewelry appraised at this jewelry store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CONNIE L.
10/2008
5.0
jewelry stores
 + -1 more
Very nice staff and there was no charge.
Description of Work: My watch was not working, so I took it in to this store and they replaced the battery. It was the only problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven M.
10/2007
5.0
jewelry stores
 + -1 more
Excellent experience. Beautiful store. Professional staff. Very good about informing us of status and options.
Description of Work: Repaired man and woman's wedding rings. Increased size of mans ring and procured and built new ring and setting for woman engagement ring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
MELANIE C.
10/2006
5.0
jewelry stores
 + -1 more
I am very pleased with how good my ring looks. We purchased our rings there over two years ago and really like the service we receive from the staff at Aronstam.
Description of Work: They cleaned, polished, and re-did the satin finish on my wedding ring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
CONNIE L.
10/2006
5.0
jewelry appraisal
 + -1 more
What great staff they have! Also. Jewelry WOW!
Description of Work: Appraisal. They felt my loss and submitted a appraisal at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RUTH B.
04/2006
5.0
jewelry stores
 + -1 more
I am very impressed with the quality of the pieces that were designed. Two necklaces and some earrings were designed based on some jewelry that was inherited. The updating and the designs are outstanding. I would definitely recommend working with Mark Aronstam and will do so again in the future.
Description of Work: Jewelry was designed for us. We also purchased a piece of jewelry that was in the store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JENNIFER & ERIC S.
01/2006
5.0
jewelry stores
 + -1 more
Very good service--nice staff. I had another reputable company quote the work, and it was almost double Aronstams price.
Description of Work: Refurbished antique ring and sized another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
MELANIE S.
10/2005
5.0
jewelry stores
 + -1 more
VERY SATISFIED WITH THE WORK ON MY WATCH.
Description of Work: REPAIRED WATCH BAND.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
LISA W.
10/2005
4.0
jewelry stores
 + -1 more
unknown
Description of Work: CALLED FOR PRICE QUOTE. RESIZE A 14K YELLOW GOLD RING DOWN 3 SIZES WOULD BE $75-$80.
Rating Category
Rating out of 5
Yes, I recommend this pro
Laura S.
10/2005
5.0
jewelry appraisal
 + -1 more
CALLED CATHERINE BECAUSE SHE WAS LISTED ON THE WEBSITE OF CERTIFIED GEMOLOGIST APPRAISERS. INQUIRED ABOUT AN INSURANCE APPRAISAL FOR A NEWLY PURCHASED RING (FROM AN OUT OF STATE JEWELER). CATHERINE WAS GREAT TO DEAL WITH. VERY PROFESSIONAL AND TOOK TIME TO EXPLAIN THINGS TO ME, AS I HAD NOT DONE THIS BEFORE. SUGGESTED THAT I BRING OTHER ITEMS IF I WANTED BECAUSE THE $75 COVERS ONE HOUR OF TIME AND ONE RING WOULD NOT TAKE THAT LONG. WAS VERY HAPPY TO FIND THAT HER APPRAISAL SLIGHTLY EXCEEDED THE RETAIL AMOUNT THAT I HAD PAID FOR THE RING ON THE WEST COAST.
Description of Work: APPRAISAL FOR 2 RINGS AND A WATCH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MARGE & LES G.
08/2005
5.0
jewelry stores
 + -1 more
THE COST OF THE RING REPAIR WAS $175. I DONT KNOW HOW THAT COMPARES WITH OTHER COMPANIES BUT THE WORK THEY DID WAS EXCELLENT. THEY ARE VERY PROFESSIONAL AND HELPFUL. THEY HAVE BEAUTIFUL JEWELRY AND I HAVE PURCHASED A FEW THINGS THERE. I HAVE A LOT OF CONFIDENCE IN THIS JEWELRY STORE. I WAS PLEASED THAT THEY COULD REPAIR MY COSTUME JEWELRY AT A COST OF $25. IT WAS WORTH IT TO ME BECAUSE I LOVE THE EARRINGS.
Description of Work: I HAVE A RING THAT MARC ARONSTAM DESIGNED FOR ME SEVERAL YEARS AGO. I HAD IT MADE LARGER AND THEN LITTLE BALLS PUT ON THE INNER PART OF THE RING SO THAT THE RING WOULD NOT SPIN ON MY FINGER BUT I COULD STILL REMOVE IT. THIS WAS AT THEIR RECOMMENDATION. I ALSO HAD THE PRONGS REDONE. SHORTLY AFTER THIS I HAD THE POST BREAK OFF AN EARRING WHICH WAS COSTUME JEWELRY. THEY SAID THEY THOUGHT THEY COULD FIX IT BUT I WOULD NOT BE CHARGED IF THEY COULDNT. THEY REPAIRED IT AND AS FAR AS I CAN TELL IT SEEMS PRETTY STRONG.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
TODD W.
07/2004
5.0
jewelry stores
 + -1 more
WE HAVE PURCHASED SEVERAL PIECES OVER THE PAST YEAR. SOME WERE ALREADY IN STOCK, AND SOME WERE CUSTOM-DESIGNED AND CRAFTED FOR US PERSONALLY (INCLUDING ENGAGEMENT RING AND WEDDING BANDS). THE STAFF RECOGNIZES US AND GREETS US BY NAME WHENEVER WE COME INTO THE STORE. THEIR SERVICE AND QUALITY HAS BEEN UNMATCHED BY ANY OTHER JEWELER WE HAVE VISITED, AND WE HAVE RECOMMENDED THEM TO SEVERAL OF OUR FRIENDS. IF THEY DO NOT HAVE A DESIRED ITEM IN STOCK, THEY HAVE BEEN MORE THAN HAPPY TO EITHER ORDER IT FOR US OR TO CUSTOM CRAFT IT.
Description of Work: ANOTHER JEWELER BROKE THE CENTER STONE IN OUR ENGAGEMENT RING DURING A CLEANING. MARK PERSONALLY TOOK THE RING BACK AND IS GOING TO REPLACE THE STONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
REBECCA L.
04/1999
5.0
jewelry stores
 + -1 more
EXCELLENT JOB RE-SETTING and DESIGNING NEW RING, ALWAYS GOOD AND RELIABLE WHEN SHE USES THEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items
FAQ
ARONSTAM FINE JEWELERS is currently rated 5 overall out of 5.
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
ARONSTAM FINE JEWELERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ARONSTAM FINE JEWELERS offers free project estimates.
No, ARONSTAM FINE JEWELERS does not offer eco-friendly accreditations.
No, ARONSTAM FINE JEWELERS does not offer a senior discount.
No, ARONSTAM FINE JEWELERS does not offer emergency services.
No, ARONSTAM FINE JEWELERS does not offer warranties.
ARONSTAM FINE JEWELERS offers the following services: FULL SERVICE JEWELRY STORE. SPECIALIZING IN REDESIGN, CUSTOM DESIGN ORIGINALS, DESIGNER JEWELRY, DIAMONDS & PRECIOUS GEMS,WATCH AND JEWELRY REPAIR