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APPLE AUDIO & ALARM INC

Home Security Systems, Computer Repair, Stereo and Home Theater Systems,

About us

4 EMPLOYEES. SUBS USED FOR NEW HOME PRE-WIRES. COST IS DETERMINED BY THE JOB. NO EXTRA CHARGE FOR EMERGENCY SERVICE. NO TRAVEL CHARGES. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

SECURITY SYSTEMS, WHOLE HOUSE AUDIO & VIDEO SYSTEMS, INTERCOM, HOME THEATER, SURVEILLANCE SYSTEMS, DRIVE ALERTS & COMPUTER NETWORKING, NANNY CAMS.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.862 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
2%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 62 reviews

STEVE and BARBARA T.
03/2010
5.0
home theater design, home security systems
  + 0 more
The service was prompt and even though it took two trips, we felt the charge for all that was done was very reasonable. The technician had to work a long time to find the best phone line to use for our doorbell system. He was also the one who suggested just getting something second-hand for our stereo, as it was old, and then went out and found one for us. We highly recommend this company and plan to use them for a future project.
Description of Work: We found this company on Angie's list and they were perfect as we had both an alarm issue and a stereo equipment problem, so this company could deal with both. They replaced a broken intercom system that was part of our doorbell by putting in a new system that calls us on the phone to let us know when someone is at our door. (We live on the third floor of a big house). They found a used receiver for our stereo system (which is 15+ years old) and replaced the burned out one with it. This saved us having to get a whole new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ANN W.
06/2009
5.0
home security systems
  + -1 more
They were good. I have used them before, and then were good then as well.
Description of Work: He replaced 2 surveillance cameras and installed a DVR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexa H.
10/2008
5.0
home security systems
  + -1 more
Very well. Gus was punctual and professional and very knowledgeable. He was able to save us a lot of money by activating the existing system. Another company might have taken the easy way and just sold us a new system. We now use them for our monitoring company, too.
Description of Work: Gus came out to evaluate our alarm system in the house we moved into so we could try to use the existing one. He spent quite awhile going through it and was able to obtain the codes needed to activate it, even thought it is an obsolete system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PATRICK B.
10/2008
4.0
home security systems
  + -1 more
Wasn't that impressed with them. They didn't give me great confidence in their abilities; went with another company.
Description of Work: Estimate to takeover existing security system & monitoring and upgrade/add some components.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


RICK AND DARLENE W.
09/2008
5.0
home security systems
  + -1 more
Wanted to upgrade my cctv from a vcr to a dvr, Mr Apple gave me a price which I felt was fair and within a week Gus came out and set it up and showed me how to use it. Very happy with the dvr and Mr Apple.
Description of Work: Upgraded my cctv from a vcr to a dvr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TODD I.
08/2008
5.0
home security systems
  + -1 more
George spent almost 8 hours at our house hard wiring the alarm system. He and Gus will answer all of your questions. They're competitve, they have a less expensive monthly monitoring fee and a shorter term contract. I would recommend you call them and at least have them give you an estimate.
Description of Work: Apple alarm gave me a fair estimate on an alarm system. They then came out and installed the alarm and showed us how to use it, test it and avoid false alarms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Cyndee P.
06/2008
5.0
home security systems
  + -1 more
They weren't very easy to get a hold of but once they came out they were great.
Description of Work: The alarm system that was originally put in my house had to be activated with a key outside. We lost the key and thought they were going to tell us we would have to get a new system. They did not. They put in a keypad outside like the one inside with the same codes. They didn't try to sell me a new system - which they could have. They saved me a lot of money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

BRET W.
10/2007
5.0
home security systems
  + -1 more
The installation went well. They actually did a very nice job of running some wiring through a finished basement to the second story. We had an issue with one of the sensors later and they came right out and fixed it. One nice thing about Apple is that you actually own the system as opposed to leasing it. Also, the monthly monitoring fee is only $20.
Description of Work: We had an alarm system installed, including door sensors, smoke alarms and motion detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

DON G.
08/2007
5.0
computer repair
  + -1 more
Overall, the work went very well. When Apple's worker, Marvin, arrived, on time, he went over what we wanted him to do. He checked the sites out, made a couple of good suggesting to me, which I okayed, and proceeded to do the work. The routing wire was strung from one room to the other, under the floor, connected the wire to the appropriate equipment in each room. A test of the work was performed and everything worked as it should. Mr. Marvin arrived on time, was clean, was neat in his work, left no mess when he was done.
Description of Work: A computing router wire was run from one room in the house, under the floor, to another room. This wire was run between the floor on the 1st floor and the ceiling of the basement, which has a drop ceiling. From the originating room, a hole had to be drilled through the floor from the top, then find the hole in the basement. The same had to be done in the other room. Then the wire had to be fed between the walls, through the holes, and connected on both ends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

AUDREY C.
07/2007
5.0
home security systems
  + -1 more
The command center from my previous alarm company failed. I called Gus, and he came out and did a very comprehensive assessment and evaluation. He recommended some caulking to the bracket that holds the alarm button to keep water from getting under it and keep it from rusting. He is planning to update my system to respond to fire.
Description of Work: They found a problem with my current alarm system and fixed it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith G.
12/2006
5.0
home security systems
  + -1 more
As in the past, I feel that Apple is low key and honest in their feedback. And, at least until now, you can't beat the price!
Description of Work: A workman installing a countertop removed the central unit of our intercom system and suggested having it serviced because of its appearance inside the unit. Apple had serviced our alarm system, so I called them after checking A/L. After a second call to their office, a rep. came by promptly and checked out the unit. He felt it was okay and the front doorbell was inoperable due to a frozen part. He said he was in the area frequently and would bring the part that needed replacing. To date, he has not been back, but neither have we been charged for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JIM & JANET L.
10/2006
5.0
home security systems
  + -1 more
The moment we met Gus & watched him manipulate & assess another company's alarm system, we knew we were talking to the right person. They are very knowledgeable in home safety. They are the best set up for your home, wiring, & the function of various systems. He openly advised what he thought would NOT be necessary based on our needs, thereby saving us money when he just as easily could have told us otherwise. He has personable, very fast service. Melvin, the installer, does great work.
Description of Work: They installed a new alarm system for the rental unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Julie G.
10/2006
5.0
home security systems
  + -1 more
The gentleman who installed the equipment was very knowledgeable about the unique "challenges of an older home". Gus has been responsive & helpful concerning any issues that have come up.
Description of Work: Installation of monitoring equipment, set up central monitoring equipment and instructing homeowners on usage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Dan & Joan F.
07/2006
5.0
home security systems
  + -1 more
Very positive. My phone call was returned quickly and the repair was made that afternoon.
Description of Work: Replacement of broken contact piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

SCOTT W.
06/2006
2.0
home security systems
  + -1 more
I have had good service in the past but for the second time in a row, I have left messages that have gone unreturned. This seems to be a consistent problem with this company.
Description of Work: I needed to have 3 windows rewired after the windows were replaced. Apple installed the system & has been my service provider.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro
$300

RYAN M.
04/2006
5.0
home security systems
  + -1 more
Excellent price for a wired system, no contract required, showed up on time, very knowledgeable about their product, competitive monthly rate including smoke detector. The company owner comes out to inspect the install and explain the system. Outstanding company - I would definitely do business with them again!
Description of Work: Installed motion detector, seven window contacts, three door, horn, two keypads, one smoke detector and control panel.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Melanie S.
02/2006
1.0
home security systems
  + -1 more
No response from them--can't say how they'd do on a job, but the other companies I called were very responsive. Anyway, who wants an alarm company that doesn't respond?
Description of Work: Called and left a message with an answering service to get a bid for an alarm system--they never called back.

Rating CategoryRating out of 5
responsiveness
1.0


Response from APPLE AUDIO & ALARM INC
I CALLED WITH-IN A COUPLE OF HOURS OF RECEIVING THEIR CALL. LEFT A MESSAGE - RECEIVED NO RESPONSE.

HOWARD N.
11/2005
5.0
home security systems
  + -1 more
MIKE HAWORTH RESPONDED TO OUR CALL FOR OBSERVING OUR NEEDS AND FURNISHED A QUOTE IN A TIMELY MANNER. GEORGE WAS THE INSTALLER. HE WAS PROMPT, COURTEOUS, AND WORKED IN VERY PROFESSIONAL MANNER. HE ALSO CLEANED UP THE CONSTRUCTION DIRT WHEN FINISHED. I WOULD RECOMMEND THIS COMPANY.
Description of Work: THEY INSTALLED A REPLACEMENT INTERCOM SYSTEM TO OUR RESIDENCE WHICH INCLUDED THE MASTER CONTROL AND SEVEN SPEAKERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

BOB D.
10/2005
5.0
home security systems
  + -1 more
GUS APPLE STOOD OUT FROM THE OTHER VENDORS IN THAT HE TOOK PERSONAL RESPONSIBILITY, AS OWNER, TO GET THINGS DONE QUICKLY AND DONE RIGHT. EVEN WHEN WE THREW SEVERAL ADDITIONS AT HIM, HE CAME THROUGH. COMPLEMENTS ON A JOB WELL DONE.
Description of Work: ALL NEW ALARM SYSTEM FOR HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

ANDREW & KAREN W.
07/2005
5.0
home security systems
  + -1 more
WORKS GREAT - RESPONSIVE AND, BY FAR, THE BEST DEAL IN TOWN AT $54/ QUARTER.
Description of Work: MONTHLY ALARM MONITORING SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

MONROE H.
05/2005
1.0
home security systems
  + -1 more
I LEFT A MESSAGE WITH THEIR ANSWERING SERVICE, BUT NO ONE EVER CALLED BACK. I CHECKED WITH THE ANSWERING SERVICE SEVERAL DAYS LATER AND THEY SAID THEY DEFINITELY HAD GIVEN MY MESSAGE TO APPLE AUDIO. IN VIEW OF THIS, WE DECIDED TO CALL SOMEONE ELSE TO DO OUR WORK.
Description of Work: WE MOVED INTO A HOME WITH AN EXISTING ALARM SYSTEM, BUT APPARENTLY IT HAD NEVER BEEN USED. WE WANTED SOMEONE TO ACTIVATE IT AND MAKE SURE EVERYTHING WAS FUNCTIONING PROPERLY.

Rating CategoryRating out of 5
responsiveness
1.0


Kathy A.
04/2005
5.0
home security systems
  + -1 more
GUS DID A GREAT JOB AND A GREAT PRICE. HE MADE THE 50 MILE TRIP TO OUR HOME SEVERAL TIMES, ONCE WHEN HE COULDN'T EVEN DRIVE THE 1/4 MILE UP THE STEEP DRIVE IN THE SNOW. HE WALKED UP THAT TIME AND MADE ARRANGEMENTS TO COME BACK AGAIN IN A WEEK AFTER HE GOT NEW TIRES FOR HIS VAN.
Description of Work: OUR HOME IS IN FAYETTE COUNTY: 1> INSTALLATION OF WIRES IN THE FRAMING STAGE OF CONSTRUCTION OF OUR NEW HOME. I DIDN'T HAVE TO BE ON THE PREMISES TO HAVE THE WORK COMPLETED. THIS WAS GOOD! 2> GUS RETURNED AFTER WE MOVED IN TO COMPLETE THE INSTALLATION. 3> I WAS TAUGHT HOW TO USE THE SYSTEM. 4> CHECKS WERE MADE AND ERRORS CORRECTED. 5> MONTHLY FEES FOR MONITORING ARE VERY REASONABLE. UNDER $20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dan & Joan F.
04/2005
5.0
home security systems
  + -1 more
GUS APPLE HAS BEEN VERY HELPFUL WHENEVER WE HAVE HAD QUESTIONS OR PROBLEMS. THE MONITORING FEE IS LOWER THAN MANY OTHER PLACES.
Description of Work: MONTHLY MONITORING OF ALARM SYSTEM, AND OCCASIONAL WORK WHEN NEEDED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

AUDREY N.
02/2005
5.0
home security systems
  + -1 more
MIKE HAYWORTH WAS GREAT AND DETERMINED THE BEST SET UP FOR MY HOUSE. I WANTED THE SYSTEM INSTALLED FAIRLY QUICKLY AND MIKE WAS ABLE TO ARRANGE THIS, EVEN THOUGH HE WASN'T ABLE TO BE HERE ON THE DAY IT WAS TO BE INSTALLED. GEORGE ARRIVED RIGHT ON TIME. HE WAS VERY PLEASANT TO WORK WITH. HE CLEANED UP AFTER HIMSELF. MIKE CAME BACK A FEW DAYS LATER (WITH GEORGE) TO SHOW ME HOW TO USE THE SYSTEM AND MAKE SURE IT WAS WORKING CORRECTLY! ALSO, LIKED THE FACT THAT THE MONITORING FEES ARE ONLY ABOUT $20/MONTH.
Description of Work: ALARM SYSTEM INSTALLED INCLUDING 3 DOORS, 2 MOTION DETECTORS, 1 SMOKE DETECTOR AND 1 GLASS BREAK DETECTOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$677

ROBERTA A.
11/2004
5.0
home security systems
  + -1 more
I'VE ALREADY REFERRED THEM TO A FEW OTHER PEOPLE. THEY DO GREAT WORK.
Description of Work: THEY INSTALLED AN ALARM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2
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Contact information

1418 SADLIER CIR E DR, Indianapolis, IN 46239


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Computer Repair,
Stereo and Home Theater Systems,
Phone Wiring

FAQ

APPLE AUDIO & ALARM INC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

APPLE AUDIO & ALARM INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, APPLE AUDIO & ALARM INC offers free project estimates.
No, APPLE AUDIO & ALARM INC does not offer eco-friendly accreditations.
No, APPLE AUDIO & ALARM INC does not offer a senior discount.
Yes, APPLE AUDIO & ALARM INC offers emergency services.
No, APPLE AUDIO & ALARM INC does not offer warranties.
APPLE AUDIO & ALARM INC offers the following services: SECURITY SYSTEMS, WHOLE HOUSE AUDIO & VIDEO SYSTEMS, INTERCOM, HOME THEATER, SURVEILLANCE SYSTEMS, DRIVE ALERTS & COMPUTER NETWORKING, NANNY CAMS.

Contact information

1418 SADLIER CIR E DR, Indianapolis, IN 46239


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM