Amos Exteriors Inc

Roofing Repairs

Exceeded expectations.

Good price and great service.

Not good. Pass on this company.

very good........

THE WORK THAT WAS DONE WAS SATISFACTORY EXCEPT FOR: A FEW NAILS TOO LONG FOR THE SIDING CAME THROUGH TO THE INTERIOR OF MY BEDROOM WALL. WHEN SHOWN TO WORKER HE JUST POUNDED THE NAILS BACK INTO THE WALL FROM THE INSIDE. THE WORKMEN HAD NO CONSIDERATION FOR MY FLOWERBEDS ON TERRACED HILL-IN FRONT YARD WHEN DISPOSING OF THE DEBRIS. SO, I NOW NEED TO REPLACE A LARGE SECTION OF THE TERRACING(WILD FLOWERS,MINIS ROSES, BLACK EYED SUSANS,ETC). I REALIZE SOME MASHING OF FLOWERS MAY OCCUR AROUND THE HOUSE WHEN DOING A TEAR-OFF BUT THIS WAS DOWN A HILLSIDE THAT COULD HAVE ELIMINATED IF THE WORKERS HAD TAKEN THE STEPS TO THE DUMPSTER INSTEAD OF THE HILL.

They did an excellent job. They were prompt and quick.

Everyone -- owner and workmen - did everything on time and for the agreed price. All were good to work with -- especially the soffit installer. I would recommend to anyone.

Poor. Called for estimate and evaluation and was told, "We're catching up on our work and won't be doing any repairs". Shouldn't be listed in GUTTER REPAIR if they won't do the work.

OVERALL, MY EXPERIENCE WAS EXCELLENT.

EXCELLENT SERVICE, FROM ESTIMATE THROUGH THE END OF THE PROJECT. ROB AMOS CAME OUT TO GIVE THE ESTIMATE AND WAS VERY THOROUGH IN EXPLAINING MY OPTIONS, ANSWERING QUESTIONS, AND PROVIDING LITERATURE TO REVIEW. THE WORKERS WHO DID THE ROOFING WERE LED BY JESSE, WHO WAS VERY POLITE, PUNCTUAL, AND CAREFUL TO EXPLAIN MY OPTIONS WHEN THEY RAN INTO MORE ROTTED PLYWOOD THAN EXPECTED(THE WORKERS PULLED THE ROTTED PIECES SO I COULD SEE THEIR CONDITION FOR MYSELF). AFTER THE ROOF WAS FINISHED, JESSE TOOK ME ALL AROUND THE HOUSE TO EXPLAIN WHAT WAS DONE. I INTEND TO REQUEST THEIR SERVICES FOR NEW GUTTERS AT A LATER DATE.

I ENJOYED WORKING WITH AMOS. HE ORIGINALLY GAVE THE ESTIMATE FOR ME AND HE WAS TRUE TO HIS ESTIMATE. THE REASON I GAVE A LOWER GRADE OVERALL WAS DUE TO A DELAY THAT I WAS NOT CALLED ABOUT. OVERALL THOUGH I AM PLEASED AND COMFORTABLE WITH THE PRICE I PAID.

THE ROOF LOOKS GREAT, I WAS VERY PLEASED WITH THEIR WORK. IT TOOK AN EXTRA DAY FOR GUTTERS. THEY MIGHT WANT TO TAKE AN EXTRA MOMENT IF THE CUSTOMER HAS FRAGILE ITEMS, ANYTHING THAT COULD FALL DURING INSTALLATION - THEY SHOULD LET PEOPLE KNOW SO THAT THEY CAN TAKE THEM DOWN.

THIS COMPANY IS VERY UNPROFESSIONAL AND NOT CONSIDERATE OF THE TIME OF OTHERS. IT WAS NOT A BIG DEAL TO THEM THAT THEY DIDN'T MEET THE APPOINTMENT AND DIDN'T REALLY WANT THE BUSINESS.

THEIRS WAS THE BEST BID I RECEIVED AND THE BEST ITEMIZED ESTIMATE. IT TOOK 5 WEEKS TO RECEIVE BID (IN DEC). THEY SAID THEY WOULD START WHEN WEATHER IMPROVED. I DID NOT HEAR FROM THEM REGARDING THE START DATE. I SENT EMAILS AND VOICE MAILS NEITHER OF WHICH WERE RESPONDED TO. FINALLY, I MADE CONTACT WITH PROJECT MANAGER IN SPRING. HE SAID THEY WOULD NOTIFY ME THE NIGHT BEFORE WORK WAS TO BEGIN. THEY CALLED AT 7:30 IN THE MORNING AND SAID THEY WOULD ARRIVE IN AN HOUR. THEY ARRIVED AT 8:00 SAYING WORK WOULD BE COMPLETED THAT DAY WHEN PREVIOUSLY THEY STATED WORK WOULD TAKE 3 DAYS, IT TOOK 8 DAYS TO COMPLETE. COMMUNICATION AND CUSTOMER SERVICE FAILED WITH THIS COMPANY. THEY NEVER ALERTED ME OF THE NEED TO COVER FURNITURE WHEN REPLACING PLANKS ON ROOF. THEY NEVER LEFT WORD WHEN THEY LEFT A MAJOR MESS IN THE DRIVEWAY. I NEVER RECEIVED INFORMATION ON WHEN IT WOULD BE CLEANED OR AN APOLOGY. THE ROOF DOES NOT LEAK AND I AM THANKFUL FOR THAT, HOWEVER, I WOULDN'T RECOMMEND THE COMPANY.

THE COMPANY WAS VERY PROFESSIONAL. A REPRESENTATIVE FOR AMOS SHOWED UP AND MADE AN INSPECTION, EVEN GETTING UP ON THE TWO STORY ROOF, AND WROTE AN ESTIMATE. HE WAS FRIENDLY AND KNEW HIS STUFF. WE SIGNED A CONTRACT AND WERE PUT ON THE SCHEDULE. THE FOLLOWING WEEK, WE RECEIVED A COFFEE MUG FILLED WITH FRESH FLOWERS. THE FLOWERS WERE DELIVERED WITH A NOTE THANKING US FOR GIVING AMOS OUR BUSINESS. WE THOUGHT THIS WAS A GREAT TOUCH. I DIDN'T KNOW ANYONE DID THIS ANYMORE. WHEN THE CREW STARTED ON THE ROOF, THEY WERE CLEAN AND WELL MANNERED. EACH DAY THERE WERE AT LEAST THREE OR FOUR MEN. THE ROOF WAS FINISHED IN TWO DAYS. I WAS IMPRESSED BY THE CLEANUP THE WORKERS PERFORMED BEFORE THEY LEFT EACH DAY. THEY DIDN'T LET MY DOGS BOTHER THEM AND ALWAYS CLOSED THE GATE SO THE DOGS WOULD NOT GET LOOSE. EXCEPT FOR SOME NAILS LEFT UNDER THE DEBRIS BOX WHEN IT WAS REMOVED ON THE THIRD DAY, THE JOB WAS PERFECT. I HAVEN'T HAD A LEAK SINCE AND CAN ENJOY A GOOD THUNDERSTORM.

THEY WERE VERY THOROUGH AND VERY NICE. I REALLY APPRECIATED THE FACT THAT WHEN THERE WAS A PROBLEM THEY CAME RIGHT OUT WITH IT, NO PROBLEMS.

OVERALL, IT WAS A QUALITY JOB. WE DID FEEL MISLEAD, BECAUSE WE FOUND THIS COMPANY ON ANGIE'S LIST AND THEN REALIZED THEY SUB-CONTRACTED IT TO ANOTHER COMPANY.(WHICH I NOTICED AS A SUPERVISOR SHOWED UP AFTER THE JOB TO GET A LADDER, HE WAS WEARING A JACKET OF THE OTHER COMPANY). SECOND, THERE WAS NO ENGLISH SPEAKING SUPERVISOR ON ANY OF THE 3 DAYS THEY WORKED IN WHICH TO ASK ANY QUESTIONS. THIRD, ON PAY DAY I FOUND OUT THAT THEY AREN'T EVEN SET UP TO TAKE CREDIT CARDS AND HAD TO RUN ALL OVER FOR A CASHIER'S CHECK.

WORKING WITH BOB BAILEY (THE SALESMAN) WAS A TRUE JOY. HE IS VERY KNOWLEDGEABLE ABOUT EVERY DETAIL OF EVERY PRODUCT. WE HAD SOME SPECIAL REQUESTS AND THEY FULFILLED THEM WITHOUT BATTING AN EYE. WE HAD SOME CLEAN-UP ISSUES AND THEY WERE ADDRESSED IMMEDIATELY. WE WERE TRULY PLEASED WITH THE WHOLE EXPERIENCE. AMOS IS ONE OF THE FEW COMPANIES THAT DO NOT COLLECT A DIME UNTIL YOU ARE COMPLETELY SATISFIED WITH EVERY DETAIL.

WE HAVE USED THEIR SERVICES BEFORE AND I BELIEVE THEM TO BE A FINE COMPANY. I WOULD NOT HESITATE TO USE THEM AGAIN FOR WINDOW OR ROOF PROBLEMS.

WE HAVE USED THEIR SERVICES BEFORE AND I BELIEVE THEM TO BE A FINE COMPANY. I WOULD NOT HESITATE TO USE THEM AGAIN FOR WINDOW OR ROOF PROBLEMS.

THEY WERE VERY PROFESSIONAL AND FOLLOWED THROUGH. THEY CAME HIGHLY RECOMMENDED BY A FRIEND. I FELT THAT THEY TOOK CARE OF A PRE-EXISTING PROBLEM. THEY TOOK CARE OF IT AND DID IT PROPERLY FROM WHAT I CAN TELL. ITS A SMALL AREA AND THEY RIPPED IT OUT AND REPLACED IT. THEY TOOK CARE OF A SMALL PROBLEM ON THE SHINGLED PART OF THE ROOF--RESOLVED A LEAK.

WE PURCHASED THE SHINGLES AT A GOOD PRICE AND THEY DID THE LABOR.

I WAS INTERESTED IN A FOLLOW UP CONVERSATION AFTER THE INITIAL ESTIMATE. DESPITE REPEATED CALLS, THEY NEVER CONTACTED ME FOR A FOLLOW-UP.

SEE ABOVE. NO COMPLAINTS. EXCELLENT WORK