AFFORDABLE HOME IMPROVEMENTS

HE THEN PROMISED TO BE DONE BY CHRISTMAS TIME. HE DIDN'T SHOW UP OR RETURN OUR REPEATED PHONE CALLS. HE THEN PROMISED TO BE DONE IN 1 1/2 TO 2 WEEKS. I CALLED HIM BACK, BUT THEY WOULDN'T CALL US BACK. CHERYL CALLED ME LAST NIGHT AND TOLD MY HUSBAND THE WINDOWS WILL BE REPLACED THE 20TH OF JANUARY. I ASKED HER FOR HER LAST NAME & SHE REFUSED. SHE THEN GAVE ME HER LAST INITIAL, W. I TOLD HER IT'S NOT GOOD BUSINESS PRACTICE TO NOT RETURN PHONE CALLS. I ASKED FOR THE OWNER'S PHONE NUMBER AND SHE REFUSED. SHE SAID SHE DOESN'T KNOW IT. I ASKED HOW SHE COULD CONTACT HIM IF SHE DOESN'T HAVE HIS NUMBER. SHE SAID SHE HAS HER WAY OF GETTING A HOLD OF HIM. SHE TOLD ME "THIS IS THE END OF OUR DISCUSSION." WE FOUND THE CHECK THEY CASHED FROM US AND IT HAD CHERYL'S LAST NAME. IT WAS THE SAME AS THE OWNER. THEY SUBCONTRACTED OUT THE GUTTERS AND THEY ARE FINE. THEY STILL HAVEN'T INSTALLED ANY WINDOWS, EVEN THOUGH I'VE PAID HIM HALF OF THE TOTAL JOB, $7,500.