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ADT Security Services Inc

Home Security Systems, Home Healthcare - Medical Alert Systems, Home Automation

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles. Owned & operated.

Business highlights

150 years of trusted experience

Services we offer

Alarms, home security, automation, health, gold standard & custom solutions.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10-20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.3244 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
7%
2
7%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 226-244 of 244 reviews

Glenn V.
11/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$36

Ted and Anne P.
02/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SYLVIA & ROY K B.
10/2014
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy Y.
02/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53.99

Maja-Lena H.
07/2013
5.0
home security systems
  + -1 more
unknown
Description of Work: We have had ADT as our home security system for years now. I was starting to get worried that our system was out of date but we found out today that it works perfectly. We decided to take our dogs for a walk and apparently hadn't closed our front door fully. By the time we had gotten back about twenty minutes later there was a very nice police officer out front and both if our personal contacts on the way over after we hadn't answered our phones. (We hadn't taken them since we were just walking in the neighborhood.) As silly as we felt for the mistake, it was incredibly comforting to know that if anything had truly been wrong, help would have been almost immediate thanks to ADT.
Rating CategoryRating out of 5
Yes, I recommend this pro

JAMES D.
01/2009
5.0
home security systems
  + -1 more
It went well.
Description of Work: Switched an existing system in my home (Sentinel) to Brinks system. Changed my motion sensors to glass break sensors and installed other glass break sensors in other locations in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from ADT Security Services Inc
we will absolutely address the smoke smell issue. It is not against policy to smoke at Brinks however we insist that our sales consultants and installers represent themselves and the company in the most professional manner possible. Thank you for your feedback.

Bettie E.
02/2008
5.0
home security systems
  + -1 more
unknown
Description of Work: They installed new key pads to the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete D.
11/2007
5.0
home security systems
  + -1 more
Great.
Description of Work: Completely installed new system under the relocation program. House was already wired so the work was not overly difficult. The entire crew was courteous and neat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rick D.
10/2007
5.0
home security systems
  + -1 more
unknown
Description of Work: We have an alarm with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA E.
08/2007
5.0
home security systems
  + -1 more
unknown
Description of Work: They installed an alarm system in our home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HELEN L S.
05/2007
5.0
home security systems
  + -1 more
unknown
Description of Work: Secured all doors and installed motion detectors in attic for additional protection of windows (floor length) in added on family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251.91

DANA F.
08/2003
5.0
home security systems
  + -1 more
VERY GOOD JOB.
Description of Work: REPAIRED OUR HOME ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ANDRE D.
08/2003
5.0
home security systems
  + -1 more
unknown
Description of Work: REPLACED OLD SYSTEM WITH NEW ONE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

DEBBIE P.
09/2002
4.0
home security systems
  + -1 more
unknown
Description of Work: INSTALLATION AND OF SECURITY SYSTEM AND MONITORING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jack W.
10/2001
5.0
home security systems
  + -1 more
unknown
Description of Work: ADDED TO EXISTING SECURITY SYSTEM AND MONITOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

01/1999
5.0
home security systems
  + -1 more
INSTALLED AN ALARM SYSTEM. WONDERFUL.MONITORING VERY PROMPT. EXCELLENT BUY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY S.
01/1999
5.0
home security systems
  + -1 more
THEY ARE WONDERFUL WITH EXCELLENT PRICES. THEY INSTALLED OUR ALARM SYSTEM PLUS MONITORING IS INCLUDED. THEY ARE VERY RESPONSIVE EVEN WHEN WE ACCIDENTALLY SET THE ALARM OFF. GREAT INVESTMENT!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRUCE & ISABEL L.
12/1998
5.0
home security systems
  + -1 more
PLEASED ALL THE WAY FROM SALESPERSON TO INSTALLATION, MONITORING, BILLING ALL GREAT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA F.
10/1997
5.0
home security systems
  + -1 more
VERY HAPPY WITH INSTALLATION AND SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8750 Hague Rd Ste 150, Indianapolis, IN 46250

www.adt.com/media/home-security?ecid=nafresi00043

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Healthcare - Medical Alert Systems,
Home Automation

FAQ

ADT Security Services Inc is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

ADT Security Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ADT Security Services Inc offers free project estimates.
No, ADT Security Services Inc does not offer eco-friendly accreditations.
No, ADT Security Services Inc does not offer a senior discount.
No, ADT Security Services Inc does not offer emergency services.
Yes, ADT Security Services Inc offers warranties.
ADT Security Services Inc offers the following services: Alarms, home security, automation, health, gold standard & custom solutions.

Contact information

8750 Hague Rd Ste 150, Indianapolis, IN 46250

www.adt.com/media/home-security?ecid=nafresi00043

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM