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Ace Custom Flooring

Flooring Sales and Installation, Ceramic Tile, Hardwood Flooring Sales and Installation,

About us

Full service flooring contractor offering sales, repair and installation for both Residential and Commercial. Providing the highest quality with reasonable rates! We understand everyone has a budget and everyone has a floor...we can help you find a floor unique in price and appearance! Not sure what the best solution for your home or office may be? Call us and we will help you find not only what is pleasing to your eye but will wear the least in your application. With over 100 combined years of experience, we will help you get it right!

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Full service flooring professionals. Including Residential and Commercial, new construction, remodeling and repairs. We provide the complete package of materials and installation at contractors rates...not like the high priced flooring stores! We install: Carpet, Tile, Hardwood, Hardwood Refinishing, Vinyl, Laminates, Stained Concrete and now offering epoxy and concrete overlays!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-16 of 16 reviews

GINGER K.
05/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Chris is a perfectionist, great work!
Description of Work: All flooring, tile, hard wood and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Thomas L.
04/2014
5.0
flooring contractor
  + -1 more
It went very well. The job started in the middle of winter - making it necessary to cut most of the tile in the garage and schlep it to the other end of the house, so weather did factor into the timeing of the job. The suggested grout, tile pattern and shower design suggestions were terrific and we've recieved so many compliments on the rooms. Chris did a very effective job managing the project and directing the guys doing the work. He also managed the clients well - being available by phone when ever we had a question.
Description of Work: Chris and his crew installed a heated flooring system in the master bath, ceramic tile on the floor and shower walls, beautiful hardwoods in the master bedroom and new carpeting in the master closet. He offered some great suggestions and found some special trim pieces that made a world of difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

James R.
11/2013
5.0
flooring contractor, remodeling
  + 0 more
Chris and his crew did a very professional job on installing our laminate flooring. They arrived on time and finished early. The whole installation area was cleaned of debris before they left. The flooring looked great and we were satisfied and happy with the results. I would recommend these guys for any remodeling or flooring work that is needed. We will be calling these guys in the future to have other flooring work done.
Description of Work: Installed laminate flooring in kitchen and dining room. Just over 200 square feet of area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

GINGER K.
10/2013
5.0
carpet installation, flooring contractor
  + 0 more
Very well!
Description of Work: Installed carpet, very impressive! Professional, Chris, the owner came by to check several times and haul away old stuff. His staff was very professional and hard working. No messing around here. Great experience, a breath of fresh air compared to other contractors I have hired!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Hector V.
11/2012
5.0
hardwood floor
  + -1 more
Installed about 250 sq ft of engineered hardwood in a bedroom, second floor, nailed down. Very quick on the install, Also installed the quarter rounds after the install. Great service, great price we are very happy. I am about to call him again for another project in the house.
Description of Work: Installed about 250 sq ft of engineered hardwood in a bedroom, second floor, nailed down. Very quick on the install, Also installed the quarter rounds after the install. Great service, great price we are very happy. I am about to call him again for another project in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Victor W.
09/2012
5.0
ceramic tile, flooring contractor
  + 0 more
Replacing the floors went very well. The person Chris assigned to the job was very knowledgeable, professional, and friendly. Chris and his team were prompt each day. We highly recommend this company. We were so pleased that we are planning additional flooring changes and will certainly utilize Chris and his team in the very near future.
Description of Work: Replaced vinyl floors in kitchen and 3 bathroom with tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,741

PAMELA W.
05/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Chris the owner of Ace flooring had installed a hardwood floor for ous about three years ago. I was pleased with his work , so I decided to go with someone I already knew something about. Chris came on time and had a helper named Scott. They worked well as a team and when Chris couldn't be here Scott took over and did a very nice job. Scott even stayed overtime of getting off work to help me stain some wood for my new steps. When Chris was hired he was only hired to install our upstairs cherry flooring. He came to us an showed us how our stairs were buckling under when stepped on. This was a huge hazard. We knew they were a problem but, not to this degree.Our home was build in 1948 so we knew they were old and needed to be replaced.Chris and Scott came back a week later and installed new cherry stairs, replace some drywall and trim. Not only are they safer they look great. We thank Chris for bringing this to our attention it was just another thing that got put off for another time. We didn't realize that time was up for those stairs, Now they will last another sixty-four years. I would highly recommend Ace Flooring [Chris] to do flooring,tiles of all kinds to anyone looking for a good job at a fair price.
Description of Work: Installed brizillian cherry hardwood flooring in upstairs bedroom and closet. Returned one week later and installed a new set of stairs leading to our upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Eric H.
04/2012
3.0
ceramic tile, flooring contractor
  + 0 more
Gave my wife an estimate, then blew her off saying he was busy when it came time to pick out tiles etc. We did not hire him after that. customer service is not his strong point.
Description of Work: Ceramic tile install

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,500

Response from Ace Custom Flooring
I stopped in and gave the customer an estimate and then provided samples for her to look at. The home owner did not like either sample and was going to try and look for samples herself and said she would get back to me. I never heard back. There was never any real interest shown in our services therefore with our busy schedule I did not take the time to follow up. I knew if she found something that she liked and wanted to use our services that they would contact us back.

Gary H.
02/2012
5.0
flooring contractor
  + -1 more
After receiving four estimates for my flooring job, I selected Ace Custom flooring based mainly on pricing. However, I also got the feeling that business owner Chris Edwards was genuinely interested in doing the job even though I had purchased the flooring materials from Costco. The other companies gave me the impression that, since I wasn't buying the flooring from them, they didn't really want to bother with the installation. Chris scheduled the installation for the following Monday morning but was delayed by another project and didn't show up until 12:30 p.m. He had to return the following day to complete the work. Chris worked quietly, efficiently and professionally and did an excellent job with the detailing and the clean up.
Description of Work: The carpet in the master bath was removed and a new vinyl tile floor was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$345

Response from Ace Custom Flooring
The customer was a great customer and unfortunately we have a busy schedule and multiple projects going all over Indianapolis. Because of that sometimes we have to postpone our arrival due to concerns on other job sites. In any situation where we have to postpone our arrival we make sure the customer is aware.

Brandy M.
01/2012
5.0
ceramic tile
  + -1 more
Chris Edwards came out a few days after I initially called him. We talked about installing a tile backsplash. He provided some samples although I had previously purchased most of the tile. He really helped me figure out what would look best with the surrounding kitchen fixtures. Soon after he made arrangements to install the tiles. He was always professional, on time, was easy to communicate with, and a pleasure to work with. The wall looks great and we have received many compliments. The entire process was quick, affordable and we would definitely use Ace Custom Flooring again.
Description of Work: Back splash installation. Mr. Edwards installed a ceramic tile mural and surround tile of glass, stone, and ceramic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JILL B.
09/2011
5.0
carpet installation, flooring contractor
  + 0 more
Without a doubt a great experience from top to bottom. I called for estimate and Chris sent a guy out that day( I was lucky, he was in the area). Did all the measurements and gave me an estimate later that day. I set up a time for the work to get done. Chris met me at my house to talk to me for a bit and then Dave came to get the work done. Dave was very professional. the flooring looked great. He did a great job, Chris came out after the job was done to look at the work and collect payment. Very seamless. We will be moving soon and probably need some new flooring in our next house and I use them for sure! A+ experience!
Description of Work: They layed new carpet and Vinyl in the house. I bought all the supplies and they came and installed everything. Was a great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Sarah K.
07/2011
5.0
flooring contractor
  + -1 more
They were very professional and helped me match an existing floor and extend it into another room! Highly reccommend
Description of Work: They were very professional and helped me match an existing floor and extend it into another room! Highly reccommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

SUSAN Y.
05/2011
5.0
flooring contractor
  + -1 more
I had a water leak that damaged existing laminate flooring. The day after I called Chris, he came out and gave an estimate. He provided information regarding the different flooring options available and also suggested that I change the direction that the flooring was laid to make the space look bigger. Chris scheduled the job for two days, but he and one other person finished the job in one day (approx 460 sq ft). The floor looks great and I am glad that I followed the suggestion to change the flooring direction.
Description of Work: Removal of old flooring and replacement with new laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

mike P.
03/2011
5.0
ceramic tile, flooring contractor
  + 0 more
It went very well. They arrived on time and finished the entire floor in 3 days' time. The room is 16 x 20, so it is a large space. Chris made recommendations for the leveling compound to use, the sealant to use, as well as grout color with stain resistant additive. My husband is an engineer so is normally very picky and watches folks very carefully. He's been impressed with Chris from the get go and is very pleased with the finished product, as am I. We are very satisfied customers!
Description of Work: Chris and Michael installed a slate floor in our new sunroom. They were paid through our contractor, so I don't know the exact cost. This involved installing a compass in the middle of the floor and surrounding it with slate tiles.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa H.
03/2011
5.0
flooring contractor, hardwood floor
  + 0 more
They did a great job. They assisted us with a water-leak we had and gave us some information on other companies that could help us. They were very timely with the estimates.They did everything they said they were going to do. The product was very eco-friendly.
Description of Work: They added cork-oak wood flooring in our lower level of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Shelly J.
11/2010
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
I felt they were very professional and the quality of work is beyond my expectations. They also did my sister's house and it is out of this world.
Description of Work: I had laminate out in my downstairs. It is wonderful. My sister built a house so they did tile and hardwood through out the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    6008 N Oakland Ave, Indianapolis, IN 46220

    www.acecustomflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    General Remodeling,
    Remodeling - Modular & Mobile Home,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Countertops and Backsplashes

    FAQ

    Ace Custom Flooring is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Ace Custom Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Ace Custom Flooring offers free project estimates.
    Yes, Ace Custom Flooring offers eco-friendly accreditations.
    No, Ace Custom Flooring does not offer a senior discount.
    Yes, Ace Custom Flooring offers emergency services.
    Yes, Ace Custom Flooring offers warranties.
    Ace Custom Flooring offers the following services: Full service flooring professionals. Including Residential and Commercial, new construction, remodeling and repairs. We provide the complete package of materials and installation at contractors rates...not like the high priced flooring stores! We install: Carpet, Tile, Hardwood, Hardwood Refinishing, Vinyl, Laminates, Stained Concrete and now offering epoxy and concrete overlays!

    Contact information

    6008 N Oakland Ave, Indianapolis, IN 46220

    www.acecustomflooring.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed