VERY POLITE & PROFESSIONAL BEFORE SIGNING THE AGREEMENT. THERE WERE MISTAKES ON A COUPLE OF OCCASIONS IN THE ESTIMATE I DISCOVERED FOR HIM. HE AGREED TO AN INSTALLATION DATE, BUT HE DIDN'T SHOW UP AND I COULDN'T REACH HIM BY PHONE. HE CAME DAYS LATER AND ONLY COMPLETED PART OF THE REMOVAL. BY THE TIME MY GUESTS ARRIVED FOR THANKSGIVING, THE WORK WASN'T FINISHED. I HAVE SEAMS, AND WHILE HE PROMISES TO CORRECT THE ISSUE, I HAVE NO CONFIDENCE IN HIM.
Description of Work: I HIRED HIM TO INSTALL CARPET THAT I HAD PREVIOUSLY PURCHASED. HE WAS TO PICK IT UP PRIOR TO THE INSTALLATION.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$1,000
JAMES T.
07/2004
1.0
flooring contractor
+ -1 more
ABEL FLOORING IS NOT THE TYPE OF COMPANY THAT YOU WANT TO DO BUSINESS WITH. SCOTT ABEL WAS COURTEOUS UPFRONT DURING THE QUOTING OF THE WORK AND THE SELECTION OF THE FLOORING MATERIALS TO INSTALL. ONCE THE ORDER WAS PLACED FOR THE MATERIALS HE HAD ABSOLUTELY ZERO PROFESSIONALISM. HE STATED TO ME THAT HE HAD NO OBLIGATION TO REURN MY PHONE CALLS IN REGARDS TO AN INSTALL DATE, AND THAT MY HAVING PAID FOR $2400 IN MATERIALS UPFRONT DID NOT OBLIGATE HIM TO PROVIDE ME WITH A DATE. I WAS TOLD THAT I WOULD HAVE TO WAIT UNTIL HE HAD TIME TO DO THE WORK, BUT HE COULD NEVER EVEN GIVE AN ESTIMATE AS TO WHAT DAY OR WEEK THAT WOULD BE. I FINALLY, AFTER 3 WEEKS OF TRYING TO REACH HIM, HAD TO TRACK HIM DOWN AT HIS HOME TO GET AN ANSWER ON COMPLETING THE WORK, UNFORTUNATLY I WILL HAVE TO TAKE THIS CONTRACTOR TO COURT TO RESOLVE THE ISSUE.
Description of Work: ABEL FLOORING QUOTED ON INSTALLING 1300 SQ/FT OF CARPET AND 375 SQ/FT OF CARPET IN MY HOME.
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
ABEL FLOORING is currently rated 1 overall out of 5.
No, ABEL FLOORING does not offer free project estimates.
No, ABEL FLOORING does not offer eco-friendly accreditations.
No, ABEL FLOORING does not offer a senior discount.
No, ABEL FLOORING does not offer emergency services.