ABC Roofing Company, Inc.

THE OWNER WAS VERY RESPONSIVE AND CONCERNED, ON A DOWN SIDE THEY DIDNT DO SUCH A GOOD CLEAN UP. THEY USED OUR LADDER AND THEY LEFT IT WITH TAR ALL OVER IT. OF THE 5 BIDS THEY WERE THE HIGHEST AND I WOULD HAVE THOUGHT IT WOULD HAVE BEEN A BETTER CLEAN UP. THEN AGAIN I DIDNT ASK HIM TO DO THE CLEAN UP. PATTI WHICH IS THE RECEPTIONIST WAS VERY RESPONSIVE AND WAS OUT AT THE JOB SITE JUST AS MUCH AS THE OWNER.

THEY NEVER RETURNED MY PHONE CALLS.

VERY PROFESSIONAL, BROUGHT SHINGLE SAMPLES, EXCELLENT ESTIMATE PROCESS. CLEAN UP WAS GREAT. OVERALL GOOD EXPERIENCE

ANOTHER CONTRACTOR WAS ORIGINALLY SELECTED, BUT AFTER REPEATED DELAYS, CHOSE THIS ROOFING COMPANY. EXTREMELY PROFESSIONAL; INSTALLATION CREW WAS ON TIME, COURTEOUS, AND EFFICIENT. 5-6 MAN CREW COMPLETED WORK WITHIN 1 1/2 DAYS AS PLANNED. VERY EFFICIENT IN THAT EACH CREW MEMBER KNEW EXACTLY WHAT THEIR ROLE WAS AND WAS ABLE TO HANDLE UNFORESEEN DELAYS (ROTTED DECKING WHICH WAS REPLACED, INSTALLATION EQUIPMENT ISSUES, ETC.). OWNER PERIODICALLY INSPECTED WORK AS IT WAS BEING DONE AND COMMUNICATED TIMELY WITH US REGARDING STATUS OF WORK & REPAIRS NEEDED. OFFICE STAFF WAS VERY COURTEOUS AND KNOWLEDGEABLE ABOUT PRODUCTS. SHINGLES WERE DELIVERED ON TIME AND THEY WERE VERY COURTEOUS ALSO. WOULD DEFINITELY USE THEM AGAIN (THOUGH HOPE WE DON'T HAVE TO FOR MANY YEARS!). OWNER REPORTED THAT THIS CREW HAS WORKED FOR HIM FOR MANY YEARS AND IT SHOWS. OWNER HELPED US SELECT APPROPRIATE SHINGLE FOR OUR AREA (MOLD, ETC. AN ISSUE). PROVIDED SEVERAL ADDRESSES FOR US TO VIEW FULL ROOFING JOBS SO W

THEY ARE REALLY ON TIME, THEY WORKED HARD AND FAST AND THEY ARE ALSO EXTREMELY CLEAN!

I THOUGHT THE PRICE WAS VERY REASONABLE. THEY WERE PUNCTUAL, DIAGNOSED THE JOB WELL, KNOWLEDGEABLE AND CLEANED UP WELL. AS A MATTER OF FACT, HE IS STARTING ANOTHER ROOFING JOB FOR ME SOON.

THEY HAVE DONE VERY GOOD RELIABLE WORK AT A REASONABLE COST.

THEY CAME WHEN THEY SAID THEY WOULD AND THEY HAD THE JOB FINISHED WITHIN A WEEK OF MY INITIAL CALL. THEY WERE COURTEOUS AND THEY GAVE A FOLLOW UP CALL TO MAKE SURE EVERYTHING WAS TO MY SATISFACTION AND COMPLETED WITHIN THE GIVEN TIME FRAME.

THE ONLY PROBLEM ENCOUNTERED WAS DAMAGE TO SOME PERENNIAL PLANTS AND FLOWERS DURING THE PROCESS. THEY COULD HAVE BEEN A BIT MORE CAREFUL WHERE THEY PLACED THE LADDERS.

THEY HELPED FIND THE PROBLEM SO THEY COULD GO BACK TO THE ORIGINAL CONTRACTOR TO HAVE THE WORK FIXED. WOULD USE THIS COMPANY IN THE FUTURE

HAVING A HOME BUILT IN THE 1950''S, I HAVE HAD A LOT OF EXPERIENCE WITH HOME REPAIR PEOPLE AND I FOUND ABC HOME IMPROVEMENT TO BE ONE OF THE VERY BEST TO DEAL WITH. THEIR PRICE WAS EXCELLENT AND THEIR WORK SUPERB. I WOULD RECOMMEND THEM TO ANYONE.

THEY WERE QUICK TO RESPOND, GIVING ME A ''HEADS UP'' ON THINGS TO LOOK FOR AND QUESTIONS TO ASK MY CONTRACTOR. ALSO GAVE ME WEBSITE TO LOOK FOR MANUFACTURER SPECIFICATIONS. THERE IS A REASON ABC IS A SUPER SERVICE PROVIDER AND MY ONLY REGRET IS THAT I DID NOT HIRE THEM TO COMPLETE MY JOB.

THEY DID A WONDERFUL JOB. THEY PUT A TARP DOWN AND THREW ALL OF THE DEBRIS ON IT AND CLEANED UP REALLY WELL. THEY FOLLOWED UP AFTER THE JOB TO BE SURE THAT EVERYTHING WAS OK. WE WERE VERY PLEASED WITH THEIR SERVICE. THE GENTLEMAN THAT CAME OUT TO GIVE US AN ESTIMATE WAS VERY NICE TO DEAL WITH. EVERYONE ELSE WAS REALLY NICE TOO. MANY PEOPLE CHECKED TO BE SURE THAT THE JOB WAS DONE RIGHT.

NO ATTEMPT AT PRESSURING ME TO HAVE THEM DO THE WORK. I APPRECIATED THEIR HONESTY.

ALL OF THIS WAS NECESSARY DUE TO ICE DAMMING DURING THE HEAVY SNOWS. EVERY TIME IT WOULD WARM ABOVE FREEZING, WE WOULD HAVE WATER INSIDE ON CEILING.

THEY FOUND THAT THE JOB WAS BIGGER THAN ANTICIPATED AND COST MUCH MORE TIME BUT THEY STUCK TO THEIR BID AND ABSORBED THE LOSS

THEY WERE VERY RESPONSIVE AND KEPT ME UPDATED ON WHEN THEY WERE ABLE TO GET TO THE WORK. THEY WERE ACTUALLY NOT GOING TO CHARGE ME FOR THE WORK BUT I INSISTED.

VERY PLEASANT AND PROMPT. VERY IMPRESSED WITH HIS WHOLE DEMEANOR!

THE COMPANY RESCHEDULED FOR AN ESTIMATE 3 TIMES. TWO OF THOSE TIMES, I HAD TAKEN OFF WORK. ONE TIME, 15 MINUTES AFTER THE SCHEDULED TIME, I RECEIVED A CALL SAYING HE WAS SICK, (BUT NO ONE COULD BOTHER CALLING AHEAD OF TIME TO LET ME KNOW HE COULDN''T DO THE ESTIMATE.) THE SECOND TIME, THEY WERE ''RUNNING BEHIND''. AGAIN, NO PHONE CALL TO LET ME KNOW. THEY TOLD ME THEY WOULD GIVE ME A DISCOUNT FOR THE TROUBLE--THEY DIDN''T. THEY TOLD ME THEY WOULD CALL THE DAY BEFORE TO LET ME KNOW THEY WOULD BE DOING THE WORK, SO I COULD COVER MY FURNITURE WHEN THEY REMOVED THE SKYLIGHTS, SO DEBRIS WOULD NOT LAND ON MY FURNITURE--THEY DIDN''T. THEY HAD SCHEDULED A DAY TO COME DO THE WORK, BUT HAD FAILED TO ORDER THE SKYLIGHTS FROM THEIR DISTRIBUTOR. I ALSO DID NOT RECEIVE THE ANGIE''S LIST DISCOUNT THEY ADVERTISED, SO I SIMPLY TOOK IT OUT OF WHAT I PAID THEM. I WILL PROBABLY NEED MY ROOF REPLACED IN THE NEXT YEAR--I WON''T HIRE THEM. THEY WERE VERY UNPROFESSIONAL.

THEY WENT OUT OF THEIR WAY TO HELP ME RESOLVE MY WATER PROBLEMS AND I HAVE RARELY ENCOUNTERED SUCH GREAT CUSTOMER SERVICE.

WE WERE VERY IMPRESSED WITH ROD WHEN HE GAVE US THE ESTIMATE; HOWEVER, ROD APPARENTLY LEFT THE COMPANY SHORTLY BEFORE OUR JOB, AND THE COMPANY SEEMED TO BE EXPERIENCING SOME TRANSITION PROBLEMS. THERE WAS A SERIES OF MISCOMMUNICATIONS, WHICH RESULTED IN WRONG MATERIALS BEING ORDERED AND INSTALLED. ULTIMATELY THOUGH, THEY MADE EVERYTHING RIGHT AND STAYED WITH THE JOB UNTIL IT WAS DONE TO OUR SATISFACTION. THE QUALITY OF THE WORK WAS EXCELLENT, AND THEY STUCK TO THEIR ORIGINAL BID EVEN THOUGH THE MISCOMMUNICATION RESULTED IN EXTRA WORK ON THEIR PART. THE CLEAN-UP AFTERWARD WAS EXCELLENT.

THEIR CLEAN UP IS THOROUGH, AND THEY REPLACED THE CEDAR BARK REMOVED IN THE CLEAN UP.

ROD IS VERY EASY TO WORK WITH AND EXTREMELY PROFESSIONAL. HE WAS GREAT ABOUT COMING TO THE SITE REGULARLY AND CHECKING ON THINGS AND HE RESPONDED TO OUR CONCERNS QUICKLY.

MR LEITZ DID THE WORK HIMSELF. CAN BE A BIT SLOW TO RETURN CALLS, BUT THATS BECAUSE HE DOES THE WORK HIMSELF

THIS COMPANY DOES NOT NEED YOUR BUSINESS!