ABC Roofing Company, Inc.

BEST OF THREE BIDS TO COMPLETE WORK AND COMPLETED WHEN SCHEDULED. LITTLE SLOW TO RETURN CALLS BUT WAIT WORTH IT.

THE ROOF LOOKS GOOD. THE WORK WAS DELAYED IN GETTING STARTED, BUT WAS COMPLETED IN ABOUT ONE DAY. THE CLEAN-UP WAS THOROUGH, WHICH IS IMPORTANT TO US. THE PRICE SEEMED FAIR, AND WE WOULD HIRE THEM AGAIN.

PROVIDED FAST RESPONSE TO INITIAL REQUEST FOR ESTIMATE, GAVE REALISTIC TIMETABLE FOR WHEN WORK WOULD BE DONE, DID WORK PROFESSIONALLY AND SPEEDILY. CLEANUP WAS ESPECIALLY IMPRESSIVE. I HAVE NOT FOUND A SINGLE NAIL IN THE GRASS AROUND THE HOUSE.

AFTER THE INITIAL CONTACT THEY CAME PROMPTLY. THIS WAS THE ONLY COMPANY TO ASK ABOUT HOW OUR BATH VENTS VENTED BECAUSE OF THE AGE OF OUR HOME. THEY HAD SOME FIXTURES TO VENT THROUGH THE ROOF, WHICH WAS BETTER THAN WHAT WAS HAPPENING. NO OTHER COMPANY BROUGHT THIS TO OUR ATTENTION & WE'LL BE HAPPIER WITH THE FINISHED PRODUCT WITH THIS INFO IN HAND. THEY EMAILED A QUOTE THE NEXT DAY FOR $5500, WHICH WAS THE PRIMARY REASON WE SELECTED ANOTHER COMPANY.

WE CALLED THIS COMPANY APPROXIMATELY SIX WEEKS TO TWO MONTHS AGO. THE OWNER CAME OUT AND GAVE US A QUOTE FOR THE (MINOR) WORK. SHORTLY AFTER THAT, WE CALLED TO INFORM THE OWNER THAT WE WANTED TO HAVE THE WORK PERFORMED. AFTER SEVERAL CALLS TO THE OWNER, AND AFTER BEING TOLD THAT HE WOULD PERFORM THE WORK, WE BECAME FRUSTRATED AFTER REPEATED NO-SHOWS AND HIRED ANOTHER COMPANY TO PERFORM THE ROOFING REPAIRS. WE ARE AT A LOSS TO UNDERSTAND MR. LEITZ'S BEHAVIOR SINCE IT WOULD HAVE BEEN INFINITELY MORE PROFESSIONAL NOT TO MISLEAD US BY MAKING PROMISES HE COULD NOT/WOULD NOT HONOR. WE CALLED LEITZ IN THE FIRST PLACE BECAUSE THEY HAD RE-GUTTERED OUR HOUSE A FEW YEARS AGO. (LEITZ'S QUOTE WAS REASONABLE, FOR WHATEVER IT'S WORTH.)

EVEN THOUGH IT TOOK LONGER TO DECIDE ABOUT REROOFING THE HOUSE THAN THE ORIGINAL QUOTE WAS GOOD FOR, THEY STILL HONORED THE QUOTE GIVEN ME 5 MONTHS AGO. THEY DROPPED OFF SAMPLES AND LITERATURE ABOUT THE PRODUCTS THEY WERE GOING TO USE AND THE QUALITY OF THESE MATERIALS AND WHEN I DECIDED WHAT COLOR I WANTED, I CALLED AND THEY PUT ME INTO THEIR SCHEDULE. WHEN I RECEIVED THE CALL THAT THEY WERE COMING TO ROOF, THEY KEPT TO THE DATE THEY HAD GIVEN ME AND FINISHED IN ONE DAY. I WAS EXTREMELY PLEASED WITH THIS COMPANY BECAUSE OF THE WORK THEY DID. I HAVE ALSO USED THEM IN THE PAST FOR MINOR REPAIRS AND WILL CONTINUE TO USE THEM AND RECOMMEND THEM TO OTHERS.

HE NEVER CALLED AND I HAVE NEVER SEEN HIM.

ABC ROOFING WAS AN EASY COMPANY TO WORK WITH. EVEN THOUGH THE WORKERS DID NOT SHOW UP FOR THE FIRST APPOINTMENT, THEY WERE QUICK TO REMEDY THE SITUATION AND SENT SOMEONE OUT ASAP. THE WORKERS THAT CAME WERE VERY KNOWLEDGEABLE ABOUT SKYLIGHTS AND WERE COURTEOUS AND PUNCTUAL. UNFORTUNATELY, THE SKYLIGHT LEAKED AGAIN. EVEN THOUGH ABC ROOFING HAS A NO GUARANTEE POLICY, THEY SENT SOMEONE OUT AGAIN AT NO CHARGE TO US AND CAULKED EVERYTHING AGAIN THEREFORE STOPPING THE LEAK. THEY ALSO ADVISED US THAT WE WILL HAVE TO REPLACE THE SKYLIGHT VERY SOON, AND PROVIDED A ROUGH ESTIMATE FOR THE COST.

THE SALESMAN, JIM, WAS VERY RESPONSIVE AND THOROUGH WITH INSPECTING THE ROOF. THE ROOF WAS DONE IN ONE DAY, AND THE CREW CLEANED THE AREA WELL. I HAD A FEW SHINGLES THAT WERE DIMPLED, AND THE COMPANY CAME AND REPAIRED THEM IMMEDIATELY.

I WAS CONCERNED ABOUT THE AMOUNT OF RAIN WE WERE TO GET FROM 'KATRINA' HURRICANE. HAD A LITTLE LEAK ABOUT 2 MONTHS AGO FROM A DOWNPOUR, WANTED FAST SERVICE. CALLED MON 8/29/05 AT 9 AM & BY 2 PM IT WAS DONE! RESEALED SKYLIGHTS WITH MY REQUEST OVER PHONE AS I COULD NOT LEAVE WORK. ALL BUSINESS OVER PHONE, VERY COURTEOUS & SO PROMPT!

HE CAME OUT 2 DAYS LATER. WE DECIDED TO HIRE THEM AND SET AN APPOINTMENT HOWEVER, THEY CANCELLED ON US 4 DIFFERENT TIME AND WE DECIDED TO GIVE UP.

THEY TOOK CARE OF IT ALL. OFFERED A LOT OF SERVICES. BEAT EVERYONE IN PRICE. HE DID GREAT WORK AND CREW HAD GREAT ATTITUDE. I WOULD GIVE THEM A DOUBLE A!

THE CREW WAS VERY PROFESSIONAL AND HARD WORKING. ROD WAS EASY TO CONTACT IF THERE WAS A QUESTION AND QUICKLY TOOK CARE OF THEM. I FOUND ROD TO BE GREAT TO WORK WITH; RESULTING IN A SUPER JOB. THE ROOF IS A PROMINENT FEATURE OF OUR HOUSE AND THE WORK, INCLUDING DETAILS, RESULTED IN THE NEW ROOF AND RIDGE VENTS DEFINITELY BEING AN EXCELLENT ADDITION.

DID A GOOD JOB AND WOULD HIRE THEM AGAIN.

I LIKE THAT THIS IS A FAMILY OWNED BUSINESS, BUT THEY USE SUBCONTRACTORS AND I DON'T REALLY LIKE THAT. I WOULD CHOOSE A DIFFERENT COMPANY IF NEED BE IN THE FUTURE.

VERY GOOD WORK DONE QUICKLY! ROD AND HIS CREW ARE TO BE RECOMMENDED FOR THEIR HARD WORK, DONE SO EFFICIENTLY AND WELL! THANK YOU ABC ROOFING!

HE WAS POLITE AND RESPONSIVE, BUT HE DID NOT WANT TO GET ON THE ROOF TO CHECK FOR ADDITIONAL DAMAGE (OTHER THAN WHAT I TOLD HIM) AND SEEMED IN A RUSH TO LEAVE. WHEN ASKED TO GET ON THE ROOF TO CHECK IT OUT HE SAID HE WOULD AND THEN WITHIN 2 MINUTES WAS PACKED TO LEAVE (INSTEAD OF EITHER DOING THE INSPECTION OR DOING A GOOD JOB OF INSPECTING). I DO NOT BELIEVE THE ROOF COULD BE INSPECTED IN 2 MINUTES.

NO ONE CALLED BACK TO SCHEDULE A TIME FOR AN ESTIMATE.

MY EXPERIENCE WAS GREAT. THEY WERE VERY POLITE ON THE PHONE AND SCHEDULED TIME FOR THE ESTIMATE WITHIN THE WEEK. ROD SHOWED UP RIGHT ON TIME AND LOOKED OVER THE REPAIRS, TOOK DIGITAL PHOTOS OF THE AREAS TO BE FIXED AND TOOK THE TIME TO EXPLAIN THE WORK IN DETAIL. HE ALSO DREW MY ATTENTION TO ADDITIONAL CHIMNEY ISSUES THAT NEEDED TO BE RESOLVED. HE PROVIDED ME WITH A VERBAL ESTIMATE ON THE SPOT AND FOLLOWED THAT UP WITH A WRITTEN ESTIMATE WITHIN THE WEEK. DUE TO THE EXTENT OF THE CHIMNEY ISSUES, I'M USING ANOTHER COMPANY TO PERFORM THE WORK BUT I WOULD CERTAINLY USE ABC ROOFING FOR FUTURE ROOFING NEEDS.

I LEFT MY NAME AND NUMBER TWICE. NO RETURN PHONE CALL.

THEY VERY VERY COURTEOUS ON THE PHONE.

EXTREMELY HAPPY, VERY EASY TO DEAL WITH, THOROUGH ESTIMATE AND REPAIR. THEY WILL GET MY REPEAT BUSINESS. HIGHLY RECOMMENDED.

BELIEVE I RECEIVED MY MONEY'S WORTH, "PLUS"! THIS COMPANY INSTALLED THE ROOF INITIALLY 12 YEARS AGO WHEN MY PARENTS LIVED IN THE HOUSE. IT WAS GREAT TO HAVE THEM PERFORM THE REPAIRS -- THEY KNEW THE ROOF!

HAVING HAD THE EXPERIENCE ONLY DEALING WITH SERVICE CO - I HAD NEVER HAD SUCH A GOOD CONTACT PERSON THAT CALLED BEFORE EACH EMPLOYEE CAME TO LET ME KNOW WHO'S COMING & WHAT THEY WOULD DO. THAT WAS A GREAT EXPERIENCE.

WE HAD USED THEM PREVIOUSLY, AND WERE THEN, AND ARE NOW SATISFIED WITH THEIR WORK.