ABC Roofing Company, Inc.

MADE AN APPOINTMENT THEN HAD TO RESCHEDULE DUE TO THEIR ERROR. THEY NEITHER SHOWED UP NOR CALLED FOR THE NEXT APPOINTMENT

THE FIRST REPRESENTATIVE SEEMED TO KNOW WHAT HE WAS TALKING ABOUT BUT MISSED THE OBVIOUS HAIL DAMAGE. I NEEDED THE ESTIMATE UPDATED TO INCLUDE REPLACING THE HAIL-DAMAGED PORTION OF THE ROOF, BUT HE GOT SICK, SO THEY ASSIGNED ANOTHER REPRESENTATIVE TO THE JOB. HE KEPT ASKING TO RESCHEDULE. THE FIRST TIME, HE DIDN''T EVEN BOTHER TO SHOW UP. I CALLED HIM AND HE SAID HE''D ARRIVE A FEW HOURS LATER. THEN HE CALLED ME ABOUT AN HOUR BEFORE HE WAS TO ARRIVE TO RESCHEDULE. WHEN I ASKED HIM IF HE COULD COME LATER IN THE DAY (THE DAY HE WAS SCHEDULED TO COME TO MY HOUSE), HE SAID HE HAD DINNER PLANS W/HIS GIRL FRIEND. SO I AGREED TO LEAVE WORK EARLY THE NEXT BUSINESS DAY TO MEET HIM AT 5:00. I CALLED HIM BEFORE I LEFT WORK AT 3:30 AND HE ASSURED ME HE''D BE THERE AT 5:00. AT 5:10, HE CALLS AND SAYS HE CAN''T MAKE IT BECAUSE THE JOB HE''S AT NEEDED ADDITIONAL WORK AND COULD HE RESCHEDULE. WHEN I TOLD HIM HE HAD A LOT OF NERVE, HE HUNG UP ON ME!

I TOOK TIME OFF WORK FOR THE SCHEDULED APPOINTMENT TO RECEIVE AN ESTIMATE. THEY DID NOT SHOW UP AND WHEN I CALLED I FOUND OUT IT WAS BECAUSE SOMEONE WAS OUT SICK AND THEY WERE SHORT STAFFED. BUT I SHOULD HAVE BEEN CONTACTED BEFORE I MISSED WORK.

THEY WERE PROMPT, COURTEOUS, NEAT, PROFESSIONAL AND HONEST. THEY COULD HAVE BUT DID NOT TRY TO TALK ME INTO A RE-ROOFING JOB.

ONE OF THE HARDEST WORKING CREWS I''VE ENCOUNTERED. ROD, THE SALESMAN/OWNER WAS ON SITE AT THE BEGINNING OF THE JOB, AND AGAIN AT CLEAN UP TO INSPECT, AND MAKE SURE WE WERE COMPLETELY HAPPY WITH THE WORK. HE IMMEDIATELY FIXED THE 2 OR 3 THINGS I POINTED OUT.

GREAT JOB WITH LITTLE SCHEDULE TIME AVAILABLE! I HAVE USED THEM TWICE BEFORE AND WILL AGAIN.

COMPANY REPLACED MY ROOF IN A TIMELY MANNER. AFTERWARDS THEY SENT A REPRESENTATIVE PERSONALLY OUT TO MY HOUSE TO ANSWER ANY QUESTIONS I HAD ABOUT THE APPEARANCE. THIS REPRESENTATIVE WALKED AROUND THE ROOF TO CHECK THE FINAL CONDITION AND CHECKED THE GUTTERS TO MAKE SURE THEY WERE CLEAN AND FIRMLY NAILED TO THE HOUSE. I AM VERY PLEASED!

DID A GOOD JOB AND A RESPONSIBLE COMPANY

VERY SHORT WITH ME AND RUDE. TERRIBLE CUSTOMER SERVICE

LEITZ ROOFING MAY BE A GOOD COMPANY, BUT OUR EXPERIENCE HAS BEEN FRUSTRATING AND UNACCEPTABLE.

HASNT RETURNED PHONE CALLS FOR SEVERAL DAYS

CAME TO MEMBER SHORTLY AFTER MEMBER HAD CALLED! DID A GOOD JOB, MEMBERS PLEASED WITH WORK.

I AM GLAD TO KNOW THAT I HAVE SOMEONE TO CONTACT RIGHT AWAY SHOULD I EVER HAVE THE NEED.

I HAVE NO WAY TO COMPARE QUALITY; HOWEVER, THE CREW WORKED NON-STOP FROM 7:00 AM UNTIL 6:30 PM. SUCH POLITE YOUNG MEN.

DEALING WITH THIS COMPANY WAS A PLEASURE. BEST WORK IVE SEEN IN A LONG TIME. ALWAYS ON TIME. ALWAYS RETURNED ALL CALLS

EXCELLENT WORK AT A FAIR PRICE. REPAIRED ADDITIONAL SHINGLES WITHOUT A PRICE INCREASE. EVEN HAD TO GO BACK TO OFFICE TO GET MORE SHINGLES, RETURNED SAME DAY. WE ARE VERY PLEASED.

IVE USED THEM TWICE. THEY DO A NICE JOB. VERY PROFESSIONAL.

VERY UNRESPONSIVE. DID NOT SEEM THAT THEY WANTED OUR WORK.

WILL USE SOON FOR SKYLIGHT REPAIR! VERY RESPONSIVE!! VERY PLEASED WITH HIM!!

CALLED FOUR TIMES BEFORE RECEIVING A CALL BACK. THEN THEY MISSED THE APPOINTMENT FOR THE ESTIMATE, WITHOUT THE COURTESY OF A PHONE CALL TO EXPLAIN OR RESCHEDULE

VERY GOOD WILL CALL NEXT TIME IF IN NEED OF ROOF REPAIR

LEITZ PROVIDED A TIMELY GOOD REPAIR FOR A GREAT PRICE. THEY RESPONDED QUICKLY WHILE 3 OTHER ROOFERS NEVER RETURNED PHONE CALLS (THIS WAS DURING THE MONTH OF MARCH).

WHEN THEY CAME OUT ON THE SPUR OF THE MOMENT, MEMBER WAS HIGHLY IMPRESSED WITH THIS COMPANY!

HIS BEHAVIOR IS VERY UNPROFESSIONAL.

THEY WERE EXCELLENT, MADE SURE I UNDERSTOOD THAT I WAS GETTING, AND BROUGHT OUT SAMPLES TO CHOOSE FROM.