AABACUS PLUMBING & DRAIN SERVICE INC

I really do like them. I worked with John Reid, he’s the one that I always talked to and he’s very good. They cleaned up all the mess. They were very good. He is very knowledgeable. He shows up on time. They stick to the job and got it done in a timely manner. They were very good.

I have used John's services several times over the years. He initially replaced my hot water heater when it had leaked in my basement. He did an excellent job, including responding quickly to my emergency. Later, I had him replace a toilet. We actually met at Lowe's and picked out the new toilet which he loaded into his vehicle and then installed it. I mention this because I know nothing about these things and he offered to make it easy for me by meeting at Lowe's and looking at options. On another occasion, he replaced a worn out sump pump motor and battery - again, a very professional job. When I called him a couple years later when there was a wet carpet in my basement near the sump pump location, he was very concerned that "his" pump had failed. Again, he was very responsive, came to the house and determined the pump was in good working order. He then went into "doctor" mode to determine what the actual problem was. Through his thorough evaluation, he determined that the problem was improper drainage on the front of my house from the downspouts (the ground directly above the wet carpet in the basement). He showed me where dirt had been washed away from the foundation and this was causing my leak. Exasperated with this new and unexpected problem, I asked him "who fixes this?". John smiled and said "I do". The next day, he had dirt delivered and did a perfect job replacing the washed away dirt, cleaning up the landscaping in the area, and fixing the gutter downspouts. This was several years ago and this problem has not reoccurred. John is a little quirky and while his "filing system" may be disorganized, he takes great pride in his work and on each occasion, has delivered for me exactly what he said he would, and more importantly, what I needed. He is the first guy I call for plumbing problems, as evidenced by the number of times I have used him over the years.

I met the guy from Aabacus Plumbing & Drain Service at a plumbing store. Their price was average. They didn?t do a good job. They weren?t punctual and professional, either. I will not use them again.

The only problem I had was he showed up very late because he was cleaning out his truck. Otherwise, he did a great job unclogging the lines. He was very friendly and personable. He answered any questions I had.

They come in and have a flat rate for most of the drain cleanings. They do very thorough work, and they have educated employees. They are a very professional company. I don't think that they have off-hour rates. I believe I had them out on a Sunday and I don't think that they had charged me extra.

He is pretty much a one man show but he does have people working for him. He is very trustworthy and very reasonable. He comes when he says he will and does what he's says he will do. We have been using his services for at least three years.

The man that did the work did a good job but we have had some problems since and have had to have someone out twice to tighten it. It was just installed 6 months ago.

We had a problem with our hot water heater and had been dealing with a plumber we had used for almost 4 years. Long story, but we had a part that needed to be put on (thermostat) and our original plumber left us in the dark for 2 weeks. I finally called this company and they came out the next morning and installed the part. They were so nice and professional. They were on time and I got the feeling they really cared about their customers. I had called the night before (after hours) to see if this company could help us. They would have come that evening, but the cost would have been more. They said they could be there at 8 am the next morning. The owner called me the next morning to tell me his man was on his way. He arrived and completed the job without any trouble. I could not have asked for a nicer person. Very clean cut and he represented his company well. Will keep their number for any future use and will definitely refer to others.

Excellent. I highly recommend this company. I have recommended them to my 86 year old mother.

Billy was great. Showed up on time and quickly went through the list of projects. All work was excellent and cleaned up after each project. Great value for what he did.

THEY WERE THE MOST REASONABLE OF THE PEOPLE THAT WE CONTACTED. HE DID A GOOD JOB CLEANING UP AFTER HIMSELF. THEY WERE GREAT!

INSTALLED FAUCET OFF-CENTER, AND HAD TO DO IT OVER. DID NOT CLEAN UP WHERE OLD FAUCET HAD BEEN. ASKED FOR BUCKET AND TOWEL, WHICH HE SHOULD HAVE HAD WITH HIM. PRICE TOO MUCH. QUOTED $85 OVER THE PHONE.