I'd hire him again in a New York minute. Terry made an appointment with me for the next day, but he had an opening the day I called so he called me back and arranged to come before 1 pm. He explained that there were two problems and he could solve one or both of them, and what the benefits were. I chose to solve both of them. He fixed the machine quickly and gave advice to my friend about what brand of machine to buy new. He was knowledgeable, articulate, and quick.
Description of Work: Repair washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Derek S.
11/2020
5.0
appliance repair
+ -1 more
Terry was out to my house and had my dryer working within an hour of calling him. Could not more highly recommend
Description of Work: Dryer Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
April H.
08/2020
5.0
appliance repair
+ -1 more
Terry was a pleasure to work with. He even taught me a few things about the issue. Awesome, quick service. I would definitely recommend and use again.
Description of Work: Oven repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
ANGELA G.
10/2019
5.0
appliance repair
+ -1 more
Terry arrived promptly, was very nice and thoroughly explained why I was having a problem with my Freezer making a terrible noise. He diagnosed a faulty Freezer Evaporator Fan and replaced it in a timely manner. I will gladly recommend him to my friends and family.
Description of Work: Refrigerator Freezer Evaporator Fan Replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Kevin P.
03/2019
5.0
appliance repair
+ -1 more
Called Terry on a Saturday morning; he was able to come out that day. He quickly diagnosed the problem with our refrigerator/freezer (both were not working), and made the repair to get us back up and running! Highly recommend!
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AA Appliance Repair Service
Thank you for your business and great review. If you have any other questions or problems with your appliances please just give us a call. Again thank you. TERRY
Alice G.
10/2018
1.0
appliance repair
+ -1 more
I had an appointment with AA Appliance on a Saturday morning and I received a call saying he had car trouble. he said he will call to let me know when he will arrive. I waited a long time with no response. I texted him. he responded and said he was on another call. he never called me back. he was VERY UNPROFESSIONAL and I recommend him to NO ONE
Description of Work: my dishwasher needed repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jane M.
09/2018
5.0
appliance repair
+ -1 more
Terry came out the very day I called, diagnosed the problem, and was very informative and professional. He needed a replacement part that was in the warehouse, so he said he would be out the next day, Saturday, between 8-8:30 am. He was very prompt and fixed the dryer! I was extremely pleased with AA and would DEFINITELY recommend them to anyone!
Description of Work: My dryer overheated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$639
Tyler S.
05/2018
5.0
appliance repair
+ -1 more
Terry was great - he answered the phone himself, helped me diagnose the problem, and promptly showed up the next morning with the three different parts that might have been needed to fix the fridge. He only needed to install two. He also was thorough and detailed about my particular type of refrigerator, its components, and its life expectancy. Good work!
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Response from AA Appliance Repair Service
Thank you for your business and great review Mr. [Member Name Removed]. If you have any other questions or concerns regarding your appliances. Just call. Again thank you for your business and great review.TERRY
Frank D.
02/2018
5.0
appliance repair
+ -1 more
On time. Found and corrected the problem. Very efficient and knowledgeable. Definitely use this company!
Description of Work: Dryer repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Response from AA Appliance Repair Service
Thank you for your business and great review Mr.[Member Name Removed]. If you have any other problems or questions with your appliances just give me a call.TERRY
Sally K.
11/2017
5.0
appliance repair
+ -1 more
Excellent help
Description of Work: Refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AA Appliance Repair Service
Thank you for your business and great review.TERRY
Amanda R.
09/2017
5.0
appliance repair
+ -1 more
When we called AA Appliance Repair we got their voice mail but immediately got a text back that he was out on a call. We texted back and forth a few times and Jerry ended up coming out the very next morning. He had all the parts he needed on his truck to make the repair and within 10 minutes he was done and out the door. So worth the money! We know our dryer will last much longer than anything we'd buy today. Highly recommend them!
Description of Work: Our 16 year old dryer just quit working. We really hated to buy a new one, especially when the washer that matched was still working fine. Figuring we'd be told it was just too old to fix we went ahead and called AA Appliance Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Response from AA Appliance Repair Service
Thank you for your business and great review. If you have any other problems or questions with your appliances just give me a call.TERRY
Elizabeth R.
07/2017
5.0
appliance repair
+ -1 more
Highly recommended! Terry is fast, professional and reasonably priced. He is honest and has the customers best interest in mind.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AA Appliance Repair Service
Thank you for your business and great review. TERRY
Jean T.
05/2017
5.0
appliance repair
+ -1 more
I had to buy a new one but he did give me some ideas on what to look for and what not to buy was very helpful
Description of Work: my washing was not working
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Kimberly J.
04/2017
5.0
appliance repair
+ -1 more
Prompt and honest. Wil use next time if any issues arise. Thank you!
Description of Work: Dryer Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally A.
03/2017
5.0
appliance repair
+ -1 more
Fine. He was correct.
Description of Work: Determined the problem with my fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie M.
09/2016
5.0
appliance repair
+ -1 more
They came out same day when other repair companies it would be several days. They were on time and professional
Description of Work: Repair refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jeri M.
09/2016
5.0
appliance repair
+ -1 more
Service was fantastic! I called @ 12:44 pm today; they first tried to help me trouble shoot over the phone. When it was determined I could not fix, they had a service tech out within the hour. It only took 2.5 hours: from the time of my first call until the tech was complete with the repair and gone. He was efficient and professional.
Description of Work: Dryer repair - Samsung dryer would not start
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$227
JEFFREY C M.
08/2016
5.0
appliance repair
+ -1 more
Perfect I am very well please
Description of Work: dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Hiram B.
05/2016
5.0
appliance repair
+ -1 more
i called provider early on a Saturday and he came out within a couple hours. he was quick , efficient, and courteous... a couple weeks later i called him about an issue with my dryer. and he gave me instructions on how to fix it over the phone. he saved me money and time i would highly recommend this company.
Description of Work: Fixed my washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Nancy A.
01/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Very fast, same day service. Prompt and courteous. The technician thoroughly explained repairs to dishwasher and refrigerator. reasonably priced, will definetely use again!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Deborah L.
08/2015
5.0
appliance repair
+ -1 more
Very happy with service. He returned my initial phone call within one hour, and made same day visit to diagnose problem. He could not fix the problem and guarantee that it would be effective. He said that since I had a good quality older model, which he felt was more reliable than a new washer, he could sell me a refurbished one of the same make/year/quality. I agreed with him and was thrilled. The total cost for everything was $225, which could have easily been the cost of the diagnosis and house call alone...very pleased! The refurbished washer also has a 90 day warranty.
Description of Work: diagnosed problem with my washer, and sold me refurbished washer of same quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Chris C.
05/2015
5.0
appliance repair
+ -1 more
Fridge was noticeably warm. Looked for nearby service repair on Angie's List. The first company we called said they could come out tomorrow, so we called Terry next. He went through some basic questions and came out within an hour. Diagnosed the problem, had the part with him, wrapped it up in no time!
Description of Work: Fridge was warming and icing up. Terry diagnosed cause and replaced faulty part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Neil S.
02/2015
5.0
appliance repair
+ -1 more
Fast and easy. Diagnosed the problem immediately, fixed it. An honest service guy, open Saturday.
Description of Work: Fixed my dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John K.
01/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald T.
03/2014
5.0
appliance repair
+ -1 more
Wonderful service, fast response, explanation of service. I'd recommend him to my best friend.
Description of Work: They came out to repair my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from AA Appliance Repair Service
Thank you for your business and great review.TERRY
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small
FAQ
AA Appliance Repair Service is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
AA Appliance Repair Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, AA Appliance Repair Service does not offer free project estimates.
No, AA Appliance Repair Service does not offer eco-friendly accreditations.
No, AA Appliance Repair Service does not offer a senior discount.
Yes, AA Appliance Repair Service offers emergency services.
No, AA Appliance Repair Service does not offer warranties.
AA Appliance Repair Service offers the following services: All Major Appliances Repair