A-1 Garage Doors

unknown

I purchased a set of Cloplay garage doors from Home Depot last year. I have had issues with the two car door and have called the company regarding this. The two car door finally came off the track one year and one month after installation, to which when i called and spoke to Carol, was told that it was out of warranty and they'd be happy to send someone. But, I would have to pay for it. I then reached out to Cloplay warranty department; who assured me that it would be taken care of. Three weeks went by without a phone call from A1. I had help getting my garage door back on track, until it came off again two days ago. I again spoke to Cloplay (without calling A1) who reached out to A1 themselves. They lied and said that I would be contacted that day and I was assured to have my garage door repaired. I was not contacted

He was very nice. Even changed the lightbulb in the overhead box.

Everything was great, he was fabulous. The price was as quoted, the service was excellent and finished in a timely manner.

They did a great job, I was very happy with their service.

The doors were rusted in and the critters were getting inside the garage. I was afraid that I was going to have another raccoon or something. They took down the old which was one piece steel ancient door and put up a new one. It was also difficult for them, because my garage was kind of full of stuff and I already had everything sorted in my garage but where they had to work it wasn't going to be easy for them. They carried out the stuff and put it in the driveway and put it in once it was done. I had to pay extra for them but that is included in the amount. I have been very happy with the doors. I had to put in a special knob in front of the door so that I could hang a heavy duty drop code for another door because I have to charge my electric wheel chair. I didn't have to open the whole garage door in a blizzard or the rain and I can keep that hanging out there in the knob. They just bought one and hooked it up and that is not something normally that we do.

The experience was excellent. They came to give an estimate first, the doors came about 4 days after we ordered it, he showed up on time, and he finished the project quickly and professionally. He was able to get the door on even straighter than before. I thought his price was very reasonable.