20/20 Eye Physicians of Indiana - West 86th Street

Eye Care - Ophthalmology, Eye Care - Optometry, Eye Care - Optical Sales & Repair,

About us

Ophthalmology medical practice. Award winning.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Opthamology medical surgical, eye glasses & contact lenses.

Services we don't offer

Sub-specialty ophthalmology services.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.789 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 89 reviews

Frederick C.
09/2017
5.0
ophthalmology, optometrist
  + 0 more
Better than expected.
Description of Work: Cataract eye surgery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicholas C.
02/2010
5.0
ophthalmology
  + -1 more
I keep Dr Giesel's number on my iPhone have put him in charge of my eyes from now on. I feel very much reassured.
Description of Work: My right eye started flashing and I know this can mean a detaching retina, requiring emergency attention. The ER couldn't find anything and referred me to the 20/20 Eye Clinic. Before I could even call them the next morning, staff called me. I was there by 10AM and drew Dr Giesel. I looked him up on my laptop in the waiting room and he has a wonderful advanced medical education from well known medical schools. His exam used an array of optical devices that showed eveything clearly. He saw thru his scopes that my vitreous is shrinking (age) and tugging on the retina, making it flash. He explained patiently and thoroughly what my behaviour must be to avoid stressing the retina until the detachment completes.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

MARK H.
11/2009
5.0
ophthalmology
  + -1 more
He took over the practice when my former doctor retired. I have been very satisfied with his services so far and plan to continue seeing him in the future.
Description of Work: Dr. Giesel is my opthalmologist. I last saw him for a routine check. He checked for glaucoma and cataracts.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

KATHLEEN S.
06/2009
5.0
ophthalmology
  + -1 more
I was impressed that they were able to get me in right away. Everyone was professional and informative. I completely understood what I needed to do for the next five weeks until my follow-up visit with Dr. Mark Michael, my regular doctor in the practice. The young lady at the check-in desk was very pleasant.
Description of Work: I was seeing flashes of light, so my opthalmologist's office staff told me to come in immediately. As soon as standard paperwork was completed, the technician tested my eyesight and eye pressure and gave me drops. After the necessary wait, Dr. Giesel, who is not my regular doctor, saw me. He found a problem with my eye that makes it unstable at this time, and he gave me instructions verbally and in writing about temporary restrictions in my activities.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

MAURICE H.
06/2009
5.0
ophthalmology
  + -1 more
They are very nice there. Dr Giesel answered all of my questions and gave me new prescriptions for glasses and contacts. They have an optician in the office, but I chose to get glasses elsewhere. Ultimately, I felt like he was confident in what he was doing and made me feel at ease, so I will continue to go back there.
Description of Work: Adult eye exam and refraction

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

CINDY L.
06/2009
5.0
ophthalmology
  + -1 more
After completing necessary paperwork I was taken to an exam room fairly quickly. A nurse took some initial information and a brief evaluation. I was seen by Dr. Giesel shortly after the nurse left. He did the eye exam, answered my questions and then gave me a prescription for new glasses. The optical staff in his office helped me select new frames and ordered my glasses.
Description of Work: Annual eye exam, prescription for glasses. I also ordered my glasses through this office

Rating CategoryRating out of 5
punctuality
4.0

Yes, I recommend this pro
$400

Medrith N.
03/2009
5.0
ophthalmology
  + -1 more
I developed a cataract after retinal surgery, due to the gas bubble used to hold the repair in place. This was expected, as my retinal surgeon had explained it to me. Dr. Rodney Bucher referred me back to Dr. Michael to have this cataract repaired. I had outpatient surgery, the cataract was removed and an artificial lens implanted. This was completely successful. I needed a new prescription for glasses after recovery was complete, and Dr. Michael examined my eyes and wrote the prescription.
Description of Work: Cataract surgery.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$1,000

CAROYLN T.
03/2009
5.0
ophthalmology
  + -1 more
They take really good care of me. I've always had excellent experience.
Description of Work: I go to them for my eye exams, glasses and contacts. I have glaucoma.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Michelle C.
10/2008
5.0
ophthalmology
  + -1 more
I have seen Dr. Michael for several years. He is always very attentive. His staff is aways friendly and professional. I would highly recommend.
Description of Work: Annual eye exam.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

MICHELLE R.
10/2008
5.0
ophthalmology
  + -1 more
We like going to him because he is professional and easy to talk to. His prices are reasonable.
Description of Work: I go to him to get my eyes checked. My Dad, Mom, husband and I all go to him. He writes us prescriptions for our glasses.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

SALLY BINDLEY M.
10/2008
4.0
ophthalmology
  + -1 more
Overall rating of B is a blend of an "A" rating for the staff who perform a large part of the exam and a "C" for Dr. Michael. I have been going to 2020 Eye Physicians of Indiana and Dr. Michael for a number of years and believe that the quality of the exam and Dr. Michael's approach is excellent and very thorough. However, on two occasions Dr. Michael made comments showing lack of respect (one instance to me, as the patient, and one instance to his assistant). I will continue to go to 2020 Eye Physicians, but will request one of the other ophthalmologists in the future.
Description of Work: Annual eye health exam and contact lens fitting.

Rating CategoryRating out of 5
punctuality
5.0

$150

BETTY M D.
09/2008
5.0
ophthalmology
  + -1 more
I have been going there for years. He has a lot of patience. He is very thorough. The staff there are all professional. The facility is clean. I will continue to go there in the future and would recommend him to others.
Description of Work: I see him about every six months, or sooner if necessary, for check ups on my eyes. I have also had cataract surgery there.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Medrith N.
09/2008
5.0
ophthalmology
  + -1 more
I awoke unable to see with one eye; was referred to Dr. Michael by a hospital help line. They told me to come right in and they would work me in. I was seen immediately even though I had no appointment, examined thoroughly, and diagnosed, then referred to a specialist for treatment. They made the appointment for me for the next day. I was very frightened, and they were kind and reassuring, and explained my condition clearly.
Description of Work: Examination, diagnosis of detached retina, and referral to retinal specialist.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$100

MARTHA E.
07/2008
5.0
eyeglass repair
  + -1 more
I have been going to him for about 10 years. It is very professional and they are very accommodating. The staff are very pleasant. I would recommend this doctor.
Description of Work: I went in for a routine check up. It is covered by insurance.

Rating CategoryRating out of 5

Yes, I recommend this pro

DAVID A D.
05/2008
5.0
eyeglass repair
  + -1 more
I got new eye frames from them four years ago. I would have bought frames from them this year, except I could not find any frames I wanted.
Description of Work: In January of 2008, my glasses broke so I took them to 20/20 Vision. They repaired the glasses so they would be functional until my eye exam in May. They did not charge anything for the repairs.

Rating CategoryRating out of 5

Yes, I recommend this pro

anne W.
05/2008
5.0
ophthalmology
  + -1 more
He's professional, highly competent. He has a reassuring manner.
Description of Work: He did emergency minor eye surgery. He removed a hard crystal embedded in my eye.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

anne W.
05/2008
5.0
ophthalmology
  + -1 more
He's professional, highly competent. He has a reassuring manner.
Description of Work: He did emergency minor eye surgery. He removed a hard crystal embedded in my eye.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

PHYLLIS V.
05/2008
5.0
ophthalmology
  + -1 more
I think he's very responsible and responsive. I really like his style and see him once a year.
Description of Work: I see Dr. Michael for general eye exams.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

PHYLLIS V.
05/2008
5.0
ophthalmology
  + -1 more
I think he's very responsible and responsive. I really like his style and see him once a year.
Description of Work: I see Dr. Michael for general eye exams.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

DAVID A D.
04/2008
5.0
optometrist
  + -1 more
We go out of our way to use him. We have gone to him for over 6 years.
Description of Work: He does our regular eye exams and he treats and test my glaucoma every six months.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

DAVID A D.
04/2008
5.0
optometrist
  + -1 more
We go out of our way to use him. We have gone to him for over 6 years.
Description of Work: He does our regular eye exams and he treats and test my glaucoma every six months.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

ROBERTA B.
04/2008
5.0
ophthalmology
  + -1 more
He has a superb staff. It seems that these days the more I visit the eye doctor the more I interact with the support staff. They all have very positive interpersonal skills and are always running on time. He has excellent chair side manner, and does not push anything on me, but is very honest with recommendations and care.
Description of Work: I have been visiting Dr. Giesel for 2 years for different eye problems.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

ROBERTA B.
04/2008
5.0
ophthalmology
  + -1 more
He has a superb staff. It seems that these days the more I visit the eye doctor the more I interact with the support staff. They all have very positive interpersonal skills and are always running on time. He has excellent chair side manner, and does not push anything on me, but is very honest with recommendations and care.
Description of Work: I have been visiting Dr. Giesel for 2 years for different eye problems.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

MICHAEL B.
04/2008
5.0
optometrist
  + -1 more
The exam was a follow-up to a previous exam to maintain an observation of to what extent glaucoma may or may not be present. Several tests were performed and Dr. Giesel examined the test results and physically examined each eye. He then explained the results, determining that my eyes were in good condition. My payment was a co-pay.
Description of Work: 6 month eye exam.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$35

MICHAEL B.
04/2008
5.0
optometrist
  + -1 more
The exam was a follow-up to a previous exam to maintain an observation of to what extent glaucoma may or may not be present. Several tests were performed and Dr. Giesel examined the test results and physically examined each eye. He then explained the results, determining that my eyes were in good condition. My payment was a co-pay.
Description of Work: 6 month eye exam.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
$35

Contact information

2020 W 86th St Ste 200, Indianapolis, IN 46260

www.2020idocs.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Eye Care - Ophthalmology,
Eye Care - Optometry,
Eye Care - Optical Sales & Repair,
Eye Care - LASIK,
Imaging - Radiology,
Tree Service

FAQ

20/20 Eye Physicians of Indiana - West 86th Street is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

20/20 Eye Physicians of Indiana - West 86th Street accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, 20/20 Eye Physicians of Indiana - West 86th Street does not offer free project estimates.
No, 20/20 Eye Physicians of Indiana - West 86th Street does not offer eco-friendly accreditations.
No, 20/20 Eye Physicians of Indiana - West 86th Street does not offer a senior discount.
Yes, 20/20 Eye Physicians of Indiana - West 86th Street offers emergency services.
No, 20/20 Eye Physicians of Indiana - West 86th Street does not offer warranties.
20/20 Eye Physicians of Indiana - West 86th Street offers the following services: Opthamology medical surgical, eye glasses & contact lenses.
Sub-specialty ophthalmology services.

Contact information

2020 W 86th St Ste 200, Indianapolis, IN 46260

www.2020idocs.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM