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1-800-Plumber + Air

Plumbing, Natural Gas Lines, Water Filtration and Softening,

About us

As a full-service plumbing, heating, and cooling contractor, we'd love the opportunity to earn your business and trust with any plumbing, heating, or cooling needs you may have. We take service seriously and are committed to being the best since we don't just want to be your service provider today, but we strive to provide superior enough service to become your service provider for life. Our team here at 1-800-Plumber +Air of Indianapolis has the expertise you need to get your problem fixed the first time.

Business highlights

Women Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
0%
2
20%
1
10%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
3.9
responsiveness
3.8
punctuality
4.3
Showing 1-10 of 10 reviews

William H.
02/2022
2.0
plumbing
  + -1 more
They don't provide the discount. They overcharge us.
Description of Work: Need replacement water line cut off valve
Rating CategoryRating out of 5

Response from 1-800-Plumber + Air
Mr. [Member Name Removed], We provided service to you last August. The price charged at the time is a fair price for the work completed. If you had a question, we would have been happy to discuss over the phone at the time the service was rendered. If you have any further questions, our office phone number is 317-932-3719.

TERRIE C.
12/2021
2.0
plumbing
  + -1 more
Two stars for restoring my water. The three missing involve integrity and respect. A panicked homeowner was amusing and doing the bare minimum for someone who did not know any better was 'sport'. Misleading statements (as close to a lie as you can come) re: money wraps up this tidy little bundle of a company I wish I had never met.
Description of Work: water main from house to curb

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$10,000

Response from 1-800-Plumber + Air
When you called us with your intitial issue, we responded in a timely manner (within 1 day). The larger issue happened when the local utility company turned your water back on. The structural integrity of the 100 year old piping was not good. We brought the current installation up to the utility standards by moving the meter pit outside and ran a new line into the home for years of future trouble-free service. We also provided you additional services that you were not charged for (emergency valve). We also thought that the payment arrangements would have been appreciated by you. Sadly, I do not understand where the miscommunication is. We have tried to contact you and would love to discuss this issue further. Thank you, Wendy - President of 1-800-Plumber + AIR of Indianapolis

John C.
12/2021
1.0
heating & air conditioning/hvac, water softeners
  + 0 more
Not good. Very disappointed with this company. WOULD NOT RECOMMEND THEM AT ALL.
Description of Work: Requested an free estimate for test of the water & quote for an water softener. Showed up & said it would be $89.00 for testing of the water. I said no thank you & he left.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$89

Response from 1-800-Plumber + Air
I'm sorry that your experience was disappointing. Our plumber offered you a service and you declined to pay for the service. You mentioned that you had 2 other companies already out to your home and you expected to get our service for free. We are not able to work for free.

Janice W.
08/2021
5.0
plumbing
  + -1 more
They're very helpful. They responded timely. They showed urgency about the situation. They contacted the city to get a permission and make sure they doing it properly. Also, they provided us helpful information about things that needs to be done. Mindful of time and property, Included me in the discussion to make sure everything is done correctly.
Description of Work: Repaired plumbing / installed outside cleanout
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue B.
08/2021
5.0
gas leak repair
  + -1 more
Kyle was professional, courteous, friendly and hot right to work. He also helped me bring my gas stove in from garage! He has went above and way beyond! He's also coming back out to help me with the hose to connect the stove and not charging. Something the gas company would NOT assist me with! I will be keeping his card f or ANY future services. Tammy whom answers the phone is just as AWESOME!!!
Description of Work: Natural Gas line
Rating CategoryRating out of 5
Yes, I recommend this pro

Katlyn H.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely fantastic and tech went above and beyond expectations for my house. Will definitely be using them in the future!!!
Description of Work: HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$871

L G.
05/2021
5.0
gas leak repair
  + -1 more
They were knowledgeable. They were clean and got the job done very well.
Description of Work: They did our gas line.
Rating CategoryRating out of 5
Yes, I recommend this pro
$750

Jenny M.
04/2021
5.0
drain cleaning
  + -1 more
The service was extremely professional. They called ahead on their way. They did a great job. I'll be happy to use them in the future.
Description of Work: They did drain cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle N.
04/2021
5.0
plumbing
  + -1 more
Everything went really well. They were on time and professional. They did an excellent work. The price was competitive.
Description of Work: They fixed the bathtub.
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Linda S.
03/2021
5.0
plumbing
  + -1 more
The office representative was very polite and understood the urgency of our issue. She handled our request swiftly and the plumber arrived within the quoted time frame. He was professional and courteous! I will definitely keep their number handy for any future needs!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5222 S East St B4, Indianapolis, IN 46227

    https://1800plumber.com/indianapolis

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    CO52100009
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Natural Gas Lines,
    Water Filtration and Softening,
    Sewer Cleaning,
    Drain Pipe Installation,
    Water Heaters

    FAQ

    1-800-Plumber + Air is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    1-800-Plumber + Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, 1-800-Plumber + Air offers free project estimates.
    No, 1-800-Plumber + Air does not offer eco-friendly accreditations.
    No, 1-800-Plumber + Air does not offer a senior discount.
    Yes, 1-800-Plumber + Air offers emergency services.
    Yes, 1-800-Plumber + Air offers warranties.

    Contact information

    5222 S East St B4, Indianapolis, IN 46227

    https://1800plumber.com/indianapolis

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM