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1-800 Got Junk

Hauling, Garbage Collection, Moving Companies,

About us

1-800-GOT-JUNK? offers full-service junk removal for your home or business including offices, retail locations, construction sites, and more. Our friendly team is happy to meet all your junk hauling needs 4 employees. No subs. Cost determined by the job. No travel charges.

Business highlights

19 years of trusted experience

Services we offer

Junk removal - old furniture & appliances, commercial buildings & home cleanups, yard waste, construction debris, basement & attic clean outs, barn, hot tubs & exercise equipment removal, loading & clean-up

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 89 reviews

Timeka W.
12/2020
1.0
dumpster service
  + -1 more
These Men Were Very Rude to me and told me it costs over $500 to move my 3 items, they also appeared to be unintelligent, when I asked questions they were not really able to answer my question, since they aren't very bright. They refused to give me price over the phone so I had to have them come in person and in Person they wouldn't give me total price for one item, and They weren't willing to negotiate with me period, wish I had never called this lousy company. This company only cares about themselves and they are only looking out for themselves. I am an attractive female who can walk outside and ask a man to move something without having to pay $500.
Description of Work: Poor Service and Too Pricey

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$500

Brenton A.
01/2020
5.0
hauling services
  + -1 more
Excellent! Got Junk representative called 30 minutes ahead of their arrival. They were on time. Clean uniforms. Polite, professional and advised on other services the company can do for a homeowner.
Description of Work: Removal of old mattress

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kristin W.
10/2018
1.0
hauling services
  + -1 more
Requested quote through Angie’s List. No response.
Description of Work: Removing entertainment center

Rating CategoryRating out of 5
responsiveness
1.0


Thomas O.
04/2018
4.0
hauling services
  + -1 more
Great, quick response work done in about an hour.
Description of Work: Haul junk from garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Darius B.
11/2017
5.0
hauling services
  + -1 more
Great. The workers were very professional.
Description of Work: Refrigerator and tv removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LIA R.
08/2017
5.0
hauling services
  + -1 more
They were friendly and extremely professional.
Description of Work: Junk hauling - we had some nice stuff and they took care of donating those items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet D.
07/2017
5.0
hauling services
  + -1 more
Very good. Everyone was very professional from making the appointment to the actual haulers. They were careful and completed the big job in a timely manner. Great to have a service like this!
Description of Work: Needed trash hauled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$558

Gretchen L.
06/2017
5.0
hauling services
  + -1 more
Great, very careful and nice to deal with.
Description of Work: Various pieces of large furniture and huge tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY & GREG S.
03/2017
5.0
hauling services
  + -1 more
The movers showed up on time, professional, and were very quick in getting the work done. Everything went as expected.
Description of Work: Actually, they were hired to pick up and dispose of a mattress we purchased but were returning. So, the mattress company recommended and paid the fee. So, I can't speak to the cost or value.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LARRY N.
01/2017
5.0
hauling services
  + -1 more
They were very professional and did i a great job!
Description of Work: Hauling heavy items from basement and alley.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl T.
02/2016
4.0
hauling services
  + -1 more
It went great! Joel was a consummate professional. Picked up the items and put them in his box truck (I helped a little). The only disadvantage to me was the price. $178 was a little pricey in my opinion. But it went well. They arrived when they said they would.
Description of Work: Picked up mattress, box spring, headboard and frame for queen size bed

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

KATHY A B E.
01/2016
5.0
hauling services
  + -1 more
Great, had to disassemble both and cart up stairs
Description of Work: Removed a sleeper couch and giant old TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cindie D.
09/2014
5.0
hauling services
  + -1 more
It went extremly well! The guys were quick, very professional, and did not question the hazzardas stair ways into the cellar, or the second floor. They cleaned up after them selves, and left her house cleaner than before they started. I would highly recommend this company!
Description of Work: Removed all of the things my Mother had left in her house, after she passed, that no family member could use. They even went into the old cellar and removed things from there. The house was built in 1894 and had very narrow hall ways and a wicked set of stairs to the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kim P.
04/2014
5.0
hauling services
  + -1 more
They were fine. They did a really good job, but I thought they were a bit expensive.
Description of Work: I bought a Big Deal from them for junk hauling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Linda S.
03/2014
5.0
hauling services
  + -1 more
That was very good. I had no problems booking it. They actually showed up right on time, hauled stuff out and it worked out very well. They were very efficient packing everything into their truck. They even cleaned up after themselves. I actually have used them again since I've purchased that Big Deal.
Description of Work: I have used a Big Deal for 1-800-Got-Junk?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Terri R.
09/2013
5.0
hauling services
  + -1 more
The team arrived on time and they were very professional. They walked me through the process and cleaned up when they were finished. They did a great job.
Description of Work: They came and hauled items from our basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JANICE P.
09/2013
5.0
hauling services
  + -1 more
They are great, very professional and punctual and they do all of the work. I have used a couple of times and, frequently, they can come the same day. They are not the cheapest service in town, but very high quality and professional.
Description of Work: Hauled away one truckload of misc. items, mostly to dump or recycling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ANN A.
02/2013
4.0
garbage collection, hauling services
  + 0 more
It went fair. There was some poor communications, we expected them to take away more.
Description of Work: We purchased a Big Deal through Angie's List, Up to 53% off Junk & Hauling Services, for 1-800-Got-Junk?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

RONALD P.
12/2012
5.0
hauling services
  + -1 more
They came and did such a good job, we wouldn't think about using anyone else! They had great rates and we were pleased with the service. They were very courteous and they carried everything out, we didn't have to do any work and they offered to get rid of anything we needed, we look forward to using them again!
Description of Work: I purchased a Big Deal with them, we had some things in our basement when our sons moved out that we wanted to get rid of, they took care of this for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN T.
12/2012
5.0
hauling services
  + -1 more
They were friendly and nice to work with. Seemed like they might have been franchise owners. In any case, it was clear they wanted to be sure to do a good job, and that included cleaning up any mess involved. As the BigDeal purchased had constraints on the volume of junk hauled away, it was nice that they were careful to load everything in such a space-efficient manner. My only concern about using them in the future is that it seemed their prices could be on the high side, though I must admit I have not had much hauling done. I will definitely consider them again next time, especially if a BigDeal is available.
Description of Work: Purchased an Angie's List BigDeal to have some items from my garage hauled away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda S.
11/2012
1.0
hauling services, moving companies
  + 0 more
The company'sand quot; couponand quot; allowed for just one item no larger than a refrigerator to be picked up at their convenience. That was all the 53% off coupon covered. Then regular rates applied. I had an entire garage full of stuff, and the price for that was SO expensive, I chose another service. They couldn't even give me a decent quote. I made several trips to good will and had a garage sale instead. It was a bait and switch.
Description of Work: The company's" coupon" allowed for just one item no larger than a refrigerator to be picked up at their convenience. That was all the 53% off coupon covered. Then regular rates applied. I had an entire garage full of stuff, and the price for that was SO expensive, I chose another service. They couldn't even give me a decent quote. I made several trips to good will and had a garage sale instead.

Rating CategoryRating out of 5
value
1.0


Response from 1-800 Got Junk
I am not sure how this review got listed for the Indiana franchise of 1-800-GOT-JUNK? as this job was performed in PA. This is not a practice we have ever attempted in Indiana nor will we ever. I can't speak to what the situation was on this job, but I can attest this would never happen in Indiana. You can read any number of Indiana reviews to see that our customers are always happy with the service we provide. I will be following up with the PA franchise to let them know this review exists and to try to understand what happened. I have never before read a review like this about any 1-800-GOT-JUNK? franchise. Randy Wheeldon - Franchise Owner 1-800-GOT-JUNK?

Katie S.
09/2012
5.0
hauling services
  + -1 more
Very responsive from inquiry through their website. Very easily scheduled. Two employees arrived and quickly estimated the cost of the job via an organized, straighforward method. I was able to leave the site while the items were loaded, saving me from a significant amount of time off work. They hauled all items and cleaned up after, then called me to verify that the job was completed. I was very satisfied with the process and impressed with the professionalism I encountered. Would definitely recommend the service and use again if needed.
Description of Work: Hauling of several old furniture pieces, carpet rolls, broken concrete slab and miscellaneous trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Stephen B.
07/2012
5.0
hauling services
  + -1 more
we were very pleased with the work done. the folks were very professional and knew what they doing...not only did they take what we requested them to remove, but they cleaned up afterwards.. very pleased with the work done..
Description of Work: removed heavy window air-conditioner, console stero, two small refregrators, and misc. junk fo fill a truck half full..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$467

Timothy M.
06/2012
4.0
garbage collection, hauling services
  + 0 more
If you want a fast, professional and a bit overpriced junk removal service this company is for you. I had 3 mirrors to be removed and they were considered heavy items which was a minimum price of $225.00. If you have light items that take up large amount of space this service is not for you because they charge on total volume of space. Unless, the item is considered a heavy item and then it is priced differently. Other than the price, the folks were friendly, fast, polite and professional and did a great job!
Description of Work: They came and hauled away junk from my house after I moved.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Peggy B.
05/2012
4.0
garbage collection, dumpster service
  + 0 more
They arrived on time and asked to see all that I wanted them to do. They then provided me a quote of $230 (not cheap, but i thought it was definitely fair). I agreed to the work and they got started. They went about the work without bothering me and did a good job. They even raked up the little pieces of wood from under the pile, they didn't just take the big stuff and leave a mess. I will most likely have them come back and take more of my junk...if I can only decide to get rid of it! Oh, and my mother couldn't remember the exact name and accidentally called 1-800-GOT-TRASH and it was NOT a garbage removal company ;)!
Description of Work: They came to my house to remove a bunch of old rotted firewood and scraps as well as a bunch of junk and construction trash I had sitting in my garage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

5653 W 73rd St, Indianapolis, IN 46278

http://www.1800gotjunk.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies,
Dumpster Service,
Title Companies

FAQ

1-800 Got Junk is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

1-800 Got Junk accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, 1-800 Got Junk offers free project estimates.
Yes, 1-800 Got Junk offers eco-friendly accreditations.
No, 1-800 Got Junk does not offer a senior discount.
No, 1-800 Got Junk does not offer emergency services.
Yes, 1-800 Got Junk offers warranties.
1-800 Got Junk offers the following services: Junk removal - old furniture & appliances, commercial buildings & home cleanups, yard waste, construction debris, basement & attic clean outs, barn, hot tubs & exercise equipment removal, loading & clean-up

Contact information

5653 W 73rd St, Indianapolis, IN 46278

http://www.1800gotjunk.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM