Well Done Handyman & Home Renovations

Well - on time, nice, pride or workmanship

The job went very well All of the work was completed within one day. It started to rain before they could paint my shutters so the men laid and taped paper to my garage floor and painted the shutters in the garage. They cleaned up and did not get paint anywhere. Very professional! Would definitely hire again.

The wrong sizes were ordered of my custom made windows. Had to be reordered. I fired this company.

Between rescheduling and communication issues, it was pretty much a nightmare on my part.

The new light fixtures were installed.

The job went well the worker was great. and liked his job and new company. i definetly hire again because it sounds like a goid company to work for because they care about their employees well being.

It went well. This makes at least the third time I have been requested to comment on this service provider. Why do I continue to receive these requests?

Had small project done with them before and went very well with excellent carpenter. This is a service that pretty much just coordinates subcontractors and some of them are excellent and some really don't know much about what they are doing. Several things had to be torn out and done again when another subcontractor found a problem. Job ended up taking twice as long and costing twice as much as estimated. Also beware, estimate is for labor only and not just the supplies you will think of such as tile, fixtures, mirrors that the customer would ordinarily purchase. They will charge you separately for every nail, screw, bucket of grout, piece of drywall. They don't protect the house from dust and don't even take away their debris. Also finishing was poor. We had to pay an additional $1000 to another contrator to repair and finish things in the bathroom project. They are fine for small projects but don't have the expertise for anything big.

The job went very well; I was on in a time crunch because this repair work was holding up other scheduled remodeling work and they were able to start the repair work immediately. It was approximately a 16 hour job with as many and 3 men off and on depending on skill set. The workmen arrived early and sat in front of my house until the agreed upon start time every morning. They were as neat as possible while working and cleaned up thoroughly every day before they left. I am very happy with the final results. Pros: 1) EXCELLENT workmanship; 2) Punctuality; 3) Estimate labor and materials separately so you know exactly what you are paying for; 4) They explained what they were doing every step of the way. 5) There were no "hidden" costs. When they ran into minor issues they didn't try to charge me more. Cons: 1) A little higher priced than other estimates that I received; 2) Customer buys materials which didn't cost much, but now I have an entire bundle of insulation, drywall and a sheet of wood that I will probably never use. 3) Customer is responsible for waste disposal (in my case anyway; maybe not the case on all jobs), which was only about $40 more at the city dump so don't know why they don't just include this in their service. Despite the cons, overall I am happy with the work and would use them again.

everything went really well. every deck person quoted us just for what was on top since they couldn't see underneath. these guys gave us very competitive pricing (1k for materials, 2k for work) while all over deck people were $3800 or above. we had to pay more when they discovered what was underneath but the final amount paid was still below a few of the original deck quotes. i also liked how they quoted labor separately from materials.

The new fan is installed and works. I was a little confused why a person would show up to install a ceiling fan without a ladder. The guy was tall, but not that tall.

FINAL PROJECT ISSUES: When you look at everything in my home at a glance, it looks great and well done overall. Looking closer, you realize many shortcuts were taken during the process. All the trim work was slapped together in both the closet, door opening in living room, and kitchen. The boards warp out because the correct size was not used, no quarter rounds were used on top in the closet so it looks unfinished, and you see all the nail gun holes in the trim. I just had them come back and fix some of the projects I felt weren't done accurately, and it took over a day to fix them. I appreciate them coming back to fix their issues, but I still had to go back and sand and repaint some things myself. The project that I feel is most obviously done poorly is the floor where they took out part of my wall in the living room. He had me go pick out a piece of wood that looks like my floor (my floor is over 100 years old with original hardwoods so that was obviously not going to look right) and then just slapped the piece down where the wall was taken out, and no where else in the entry so it sticks out like a sore thumb. I brought it up to David, the contractor, and he said that we only agreed to do the basic work and they were not responsible for making it look good. I guess that was our agreement, but it was laziness like this that was most frustrating. Also, some of my original hardwoods have a slight white stain on them now because they were not cleaned properly after the projects were complete. PAYMENT: Frustrating process. When they got one project done and the remainder of the bill was due, he bothered me nonstop until he received payment. One day he called me three times in a row, texted me twice, and left me a voicemail about how they were finished and needed to get paid that day for their hard work. (This is after I had already paid him in full for one project, and half was down for the second- so already some payment was done.) I was at work at an event and literally could not answer my phone. I told him I was going out of town the next day for work so I could pay him the following day after that. He went on and on about how his men deserve to get paid that day and we had a deal and I wasn't holding up my side. I ended up putting a check in my mailbox for him to come get it so he wouldn't be so mad. You also are required to reimburse them for all materials. This is fine in theory, but looking over the receipts, I can't help but think I'm overpaying for all materials. I pay for a full box of nails for a small project, garbage bags totaling $100, etc. He did do some nice things for me without asking for payment for it, like taking away a huge thing of trash I had for free. But when I brought up feeling like the trash bags could not have been that much when he charged me for them, he held over my head the things he did for free, and not act like he was nickel-and-diming me. (He eventually did take off $50 for trash bags.) CONTRACTOR ISSUES: David tends to blame everyone for any issues other than himself. As the contractor, he needs to take responsibility for these issues and fix them instead of blaming all his workers (or me, as he did sometimes) for things not going right. I've seen him call out his workers in front of me so they have to take blame instead of him, and they are very clearly frustrated at him. I work from home often during the day and cannot help but think most things would have been done incorrectly if I were not home to be constantly checking up and correcting them myself. POSITIVE THINGS: They were on time and early most days, the projects were completed in a decent timeframe, and I always felt safe having the workers in my home. David was easy to get a hold of when I needed to talk to him. The projects as a whole were done fairly well, it was just sloppiness of work that I cannot deal with.

The guy informed me that Angie's List made a mistake and he was not going to honor the deal. I let him know that wasn't very good business practice and that he should honor the deal. He then hung up on me. I will never use this company again.

Really well! Nice looking and secure.

Door is hung well and opens/shuts easily; service person was friendly.

When I initially called,a voice mail instructed me to text my address and phone number. l did this. The next day I texted again with my address and phone number. I still hadn't heard from them so I left a voice mail asking them to just let me know if they are not going to follow up. I then received a text message at 6:37 AM asking what the nature of my project is. I responded that it is vinyl flooring. He then texted is it repair or replacement. I responded replacement for the kitchen and bathroom. At that point David, the owner, asked me to take pictures of all the rooms from every corner so he could figure how many cuts. I let him know I could not do this. Then he finally called me and arranged to come to provide an estimate at 5:00. I was home from work by 4:30. When he still wasn't here at 6:30 I called him. He said he is sorry that he is late but promised he will be here. At 8:06 PM he called and asked for my address. He said my address does not exist in google maps and that I am in Greenwood. I laughed and said no I am in Fishers and google maps works just fine for me. At that time he told me I am being rude. Then he sent me a google find your location, I accepted it so he could find me. I never heard from him again. He did not show nor did he call.

The work was done to our satisfaction.

very well, good quality work and excellent customer service

My son was SO impressed and very very glad to have it done rather than him muddling through himself -- Well Done Handyman was so great in every way.

Remodeling is stressful, but turned out very well. Luke suggested I move the drain from the end to the center of the shower, it would look better. Although it was a mess having to drill through the concrete slab, dust everywhere, the drain in the center of the shower does look nice. It took 8 days and I felt comfortable leaving Luke at the house when I had to leave several times. I gave him my garage opener in case he had to leave while I was gone.

They sent a guy out who was very polite, and talkative. He was very prompt, and on task. He started his project, and it was nice weather. I gave him access to the house. I was doing my own project on the back deck. He told me that he loves older homes, and I did catch him looking at the homes design upstairs (Woodwork). He took his own little tour, and I just wish he would have asked. I would have been more than willing to show him (I was not far from him). This was a first story project only, and have discussed this with the owner (Who was not responsible for this at all). We all realized he was new to the company (New employee). It helped a little speaking with the owner. He did stay over the time that it was supposed to take as well. The work was quality work though, and he explained what he was doing very well. Besides that incident, everything went well. I have also bought another deal off the site, and the guy they sent out was different than the first guy for the windows. The second guy did two hours of work, and did an amazing job. I would request the second guy if I use them again.

1-23-17 I called phone number and was told to text / 1-25-17 I texted again and asked for reply that he had received it./ 1-28 left negative review on Angie's List and got phone call and text./ 3-8 got a text but no appt./ 3-28 got text that they were busy and a friend had passed away./ 4-10 had appt to install oven but night before time was changed from 9am to 1pm. One man came and uninstalled old oven and unpacked new oven. Said he had to leave to get appliance dolly. Came back 1.5 hr later with dolly and female helper. They took old oven and got new oven into opening. We are glad they finally came and were able to install new oven because a lot of places would not even consider the job.

it went horrible the man did not get permits. he did not do the room right now the floor is sinking instead of building a new floor from cemmente he had wet wood which was left out in the rain and flooring. the old flooring under Neath is cracking. he put in wet insulation and dry wall waster coming in the windows do not math the home the windows not put in right. the door is not ada approved home never inspected. benches are cracking no ramp or step to get in or out, celling not done or painted no duct work complete. now to have it done over 28,000 and health department involved he took the rest of the material that we paid for. tried to rip us off at the bank. he charged extra to paint the room which is not working because of wet walls. the windows door are not cocked floor in even dents in floor now you can see the water coming I. the siding not on. the siding does not match or wood trim he used old gutters on the home no new sifits or gables. window have film coating that can not get off nail haning out of windows. there is a lot more.. he needs to give our are money back plus to have another company come in and redo it it which will cost over 28,000 plus what the health depart finds they said it could spread to the rest of the home.

They were pretty awful. I was having a couple different maintenance items done to my house, including an door replaced. It took forever, didn't do a good quality job. When I say forever, I say three months. I didn't get another quote. They had a good reputation on Angie's List, and they sucked. Its aggravating more than anything. They were on time at my house.

Work completed but mediocre results. Appear to be inexperienced with bathroom tile projects. Had to re-grout multiple areas after they were gone from project. Finished product was rushed as they moved on to next job.