He had a terrible attitude, and refused to answer any of my questions. He said, "I will not answer any more of your questions." He had a terrible disposition through the whole time. He wouldn't clean his shoes when he walked into my home due to it being rainy out. He was very short with me, and stormed out at the end of the second visit leaving me very frustrated, and my washer still not being fixed. Also, I want to add, that on the first day, that he was supposed to show up between 12:30-3:30, he showed up at 5:20.
Description of Work: Paul came out to fix my washing machine. He disassembled the whole unit, and reassembled, and then checked the hose which was the cause of my leak. When he reassembled the washing machine, he left the left side of the unit bowed out which has since prevented the lid from staying up for loading or unloading. I now have to hold the lid up with a bungee cord. The leak is fixed, and I can run the washer. However, the unit is in very poor shape at this time. He even came out a second time and still did not fix what was screwed up after the first visit.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$95
Jodi W.
12/2012
1.0
appliance repair
+ -1 more
conta
Description of Work: On the evening of 12/7/12, I scheduled an appointment with Paul for the following day (late morning or early afternoon). I tried re-contacting Paul that same evening to cancel the scheduled appointment, but was unsuccessful. Early Saturday Morning I canceled the scheduled appointment. Naturally when I contacted Paul I was upset and distraught over my five year old GE Profile refrigerator not working, throughout our conversation I found Paul to be rude and abrasive.
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Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
APPLIANCE REPAIR OF US 30 is currently rated 1 overall out of 5.
No, APPLIANCE REPAIR OF US 30 does not offer free project estimates.
No, APPLIANCE REPAIR OF US 30 does not offer eco-friendly accreditations.
No, APPLIANCE REPAIR OF US 30 does not offer a senior discount.
No, APPLIANCE REPAIR OF US 30 does not offer emergency services.
No, APPLIANCE REPAIR OF US 30 does not offer warranties.