I use them for all large appliance repairs because they are very good. They are always on time.
Description of Work: I used Tom's Maytag for large appliance repair on the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
10/2011
1.0
appliance sales
+ -1 more
STRONGLY RECOMMEND NOT TO USE THIS BUSINESS.
Description of Work: PROVIDED A QUOTE THAT WAS CHEAPER THAN ANYONE ELSE IN THE AREA. WENT WITH PRODUCTS UNDER THEIR RECOMMENDATIONS, ORDERED NEW DISHWASHER, STOVE AND REFRIGERATOR. WAS TOLD SEVERAL TIMES THAT EVERYTHING WAS IN BUT WHEN IT GOT DOWN TO HAVING THEM DELIVERED WE WERE TOLD THEY DIDN'T HAVE A DELIVERY GUY, WENT THROUGH THIS TWICE ONLY TO FIND OUT THAT THE PRODUCT THAT WE PAID FOR IN JUNE WAS NOT AVAILABLE AND THEY WOULD NOT GIVE A TIME LINE AS TO WHEN IT WOULD BE IN STOCK. IT WAS THEIR SUGGESTION TO PURCHASE THESE MODELS YET THEY KNEW THAT IT WAS DIFFICULT TO GET THE PRODUCT IN. HAD OUR MONEY (WE PAID CASH) FROM JUNE UNTIL SEPTEMBER BUT NEVER GAVE US THE COURTESY TO KNOW THE FACTS. INSTEAD THEY LET US THINK THAT THE PRODUCT WAS AVAILABLE. SALES WOMAN WAS VERY RUDE ABOUT IT WHEN ASKED WHY SHE TREATED US THIS WAY. WE TOOK OUR BUSINESS TO ANOTHER BUSINESS, THEY GAVE US THE SAME PRICE ON THE SAME PRODUCT AND ALL WAS DELIVERED IN A TIMELY MANNER. WE HAVE USED THIS COMPANY FOR YEARS BUT IT APPEARS THAT THEIR CUSTOMER SERVICE AND LOYALTY TO THEIR CUSTOMERS NO LONGER EXISTS. SAD VERY SAD SINCE I LIKE TO USE LOCAL BUSINESSES.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
KAREN B.
04/2007
5.0
appliance sales
+ -1 more
My husband went into their store and picked out our appliances. They delivered the appliances very promptly and everything showed up without a scratch. We looked around before we bought through Tom's and their prices are more reasonable than the other places we looked at.
Description of Work: We bought all of our appliances through Tom's Maytag Home Appliance. We bought a Refrigerator, stove, dishwasher and microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
09/2006
5.0
appliance repair
+ -1 more
THEY'RE RELIABLE AND PUNCTUAL. I FELT THEY DID A GOOD JOB OF EXPLAINING WHAT THE PROBLEM WAS AND ANSWERING MY QUESTIONS. THEY WERE COURTEOUS, CONSCIENTIOUS ABOUT CLEANING UP, AND CHARGED A FAIR PRICE.
Description of Work: THEY FIXED THE FREEZER IN THE REFRIGERATOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
08/2006
4.0
appliance repair
+ -1 more
THIS COMPANY DID A PRETTY GOOD JOB. I HAVEN'T HAD ANY TROUBLE SO FAR WITH THE WATER LINE. I THOUGHT THEIR PRICE WAS A LITTLE ON THE HIGH SIDE. I AM HAPPY THAT I GOT IT FIXED.
Description of Work: THIS COMPANY CAME OUT AND UNBLOCKED A WATER LINE IN MY REFRIGERATOR.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
08/2006
5.0
appliance repair
+ -1 more
THIS COMPANY ALWAYS DOES GOOD WORK. I HAVE USED THEM BEFORE AND HAVE NEVER HAD ANY PROBLEMS OR TROUBLE WITH THIS COMPANY. THEY WORK PROFESSIONALLY AND EFFICIENTLY.
Description of Work: MY DRYER WAS NOT WORKING AND THIS COMPANY CAME OUT AND RESTARTED THE BURNER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
08/2006
2.0
appliance repair
+ -1 more
IT WAS A HORRIBLE ORDEAL. THEY WOULD COME OUT AND REPLACE THE HEAT SENSOR AND IT STILL WOULDN'T WORK. THE SUPERVISOR HAD TO COME OUT AND FIX THE MACHINE, AND UNFORTUNATELY NO ONE HAS REPAIRED IT SATISFACTORILY.
Description of Work: THIS COMPANY CAME OUT TO REPAIR MY OVEN. THE HEAT SENSOR WOULD CATCH ON FIRE WHEN I USED THE OVEN.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$360
Gayle M.
08/2006
5.0
appliance repair
+ -1 more
THEY ARE PUNCTUAL AND RELIABLE. THEY WILL WORK AROUND YOUR SCHEDULE. THE SERVICEMEN ARE COURTEOUS, RESPECTFUL AND ARE EXPERIENCED IN APPLIANCE REPAIR. THEY EXPLAIN IN DETAIL WHAT YOU ARE BEING CHARGED FOR.
Description of Work: HE REPAIRED MY WASHER AS IT WAS LEAKING OIL AND PUT A HEATING ELEMENT IN THE DRYER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
TOM'S MAYTAG HOME APPLIANCE is currently rated 4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
TOM'S MAYTAG HOME APPLIANCE accepts the following forms of payment: Check,Discover,MasterCard
No, TOM'S MAYTAG HOME APPLIANCE does not offer free project estimates.
No, TOM'S MAYTAG HOME APPLIANCE does not offer eco-friendly accreditations.
No, TOM'S MAYTAG HOME APPLIANCE does not offer a senior discount.
No, TOM'S MAYTAG HOME APPLIANCE does not offer emergency services.
Yes, TOM'S MAYTAG HOME APPLIANCE offers warranties.
TOM'S MAYTAG HOME APPLIANCE offers the following services: APPLIANCE SALES & REPAIR.