Popa Heating & Cooling

Our of four contractors I called, Popa was the friendliest, most responsive (answered my web inquiry in 10 minutes!) and best value out of them all. John, John, and Jesse all get my highest recommendation, and everyone in the office also deserves an award. They even worked in the rain and remind me of the old postmen and the saying: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds".

John and John promptly arrived at my home on the day of the install. Both were very professional and friendly and ensured everything was working properly before they left. I also appreciate the fact that they cleaned up before leaving my home. Thank you Shane, John and John ;-)

Popa Heating and Cooling installed our new high efficiency furnace and air conditioner today. we went from an old old furnace to a state of the art furnace. Shane helped us decide on the on which system to purchase, he is extremely knowledgable, and a pleasure to work with. All aspects of the installation look great. John, Oscar, Shane, and Fabian are all so professional and very nice. They answered all of our questions, worked and worked all day long, kept everything clean, and insured everything was perfect before leaving. My wife and I are very impressed with everyone at Popa Heating and Cooling. I highly recommend them. I will certainly only use them from now on. Our new system is so unbelievably quite, we could not be happier.

I am a first-time homeowner. The 'mysteries' of my HVAC system were beyond me. I want to express my gratitude to FABIAN, the tech who responded to my call. I am so impressed with their Professionalism and Honesty . Such qualities are rare today. Not to mention, they got my furnace up and running, at a very reasonable cost. I cannot sing their praises enough!

they fixed a problem from the original installation

It went great! They got a late start due to some communication issues but they sent out a couple extra people to get it completed in one day. I was very happy with the result and them.

Took a couple visit but problem solved

Repair made and good explanation of work that needed to be done

It was so great to find an honest company that had amazing people working for them. Shane was incredibly knowledgeable about our tankless hot water heater and very thorough. Denel from the office had unbelievable customer service and kept in touch as often through the whole process. I would recommend this company to anyone and will use them myself in the future.

serviceman said I needed freon. Installed freon. ran good for 48hours. After 48 hours a/c stopped cooling. I had another another HVAC contractor come out. Said the condensing unit was shot needed to replace unit.

Tech explained the unit was old, but functioning. Problem was duration of excessive heat days, where the nights stayed extra hot along with the day time.

Fantastic, On time, Courteous friendly and knowledgeable. Great Service!

The service man that came out was very polite and courteous and certainly knew his job. They even arrived early. Would definitely recommend to anyone needing service for heating/air conditioning. Will be calling back in the spring for them to check my air conditioner as well.

Great. He was on time, and got right to work. Got things done and got out. I am very happy with the service he provided.

Furnace problems and below zero temperatures are never a good combination, but I was able to find Popa Heating & Cooling on Angie's List after another provider failed to show. It was right at closing time, but the office gave me the option of having someone come out then or wait until the morning. Since I chose not to wait until morning, she notified the technician that she had a service call for him, while she still had me on the phone--it was the end of the day and everyone was on their way home. She took the rest of my information and said she would have someone out within the hour, and he was! Shane VanderWaude arrived within the hour and immediately identified the problem with my furnace. Fortunately, it was not a huge repair, so the problem was fixed quite quickly. Shane was professional and polite and took the time to explain what had happened and how to avoid this problem in the future. It is difficult to select service providers when you do not have a recommendation, but I really feel fortunate that I have now found a heating and cooling company that is professional, polite, fairly priced, and efficient. I will definitely be using Popa Heating & Cooling for all future service on my furnace and central air and will recommend their services to others looking for a heating and cooling company.

The first snow storm for the season, and our furnace stopped working. It was a Saturday evening and the company was closed, but with the emergency number, I was able to get a hold of Rob and he came out quickly. Upon looking at the furnace, he noticed the igniter was cracked. He replaced it and our heat was back on!

They were really nice. I got what I wanted and was able to make a payment plan with them.

Awesome, Rob was very pleasant and professional. I will certainly use again in the future!

Popa is professional, reasonable, experienced and honest. We have used them for both commercial and residential units. They always let the customer know what the problem is, what is needed to fix the problem and the cost. I know I can always trust that they will do only the work that is needed. You can feel good about using this company. I only use Popa.

My condenser on my furnace was leaking it was over all the basement floor. As I have a finished basement this was so upsetting I called so many places and they said they would get someone out as soon as they can. The man who came out didn't have everything to solve the problem so he did the best he could so get me thru the weekend and on monday came and solved the problem. He also told me what I need to do to make sure this didn't happen again as this was the third time this happened. I have my units serviced yearly the business I bought it from couldn't even make it out and they were just here 2 months earlier servicing the units if he would have seen the lines were getting clogged due to the rust in the water this would have never happened because I had to buy a new unit last time. popa's was honest with me, they will be the only place I call from now on.

Great they were prompt courteous and efficient.

He did a good job and was a very nice person.

king to the secretary3 days later, furnace failed again 11/13/14. Contacted them for a "Call-Back".Tech arrived promptly, ( I personally wasn't there at the time ) and wasn't notified of his arrival (tenant allowed him access to premises) now I don't know what time he arrived, but the secretary called me and said the Tech determined that 2 of the limit switches on top of the fire box were bad and that it would cost over $200 to replace, now I've changed these myself in the past and they are only 10 bucks a piece at most and it only takes a couple of screws to be removed to replace them. ( no more than 15mins) anyway while I was talking to the secretary about this and didn't have a clue to which I was referring, I asked to speak with the Tech about his diagnosis and was told he wasn't available.In closing I just want to state that I was very disappointed in the out come of this matter and am partially to blame for not being there at the time but still believe that the diagnosis of the problem was wrong

Everyone was courteous, professional, and knowledgeable. They did the job with ease. The owner was knowledgeable, personable and even came out to follow up after the installation.

I called Popa on June 30th and was treated so kindly and professionally. The A/C unit was working, but not blowing cold air, so I figured it needed a charge which I told the office girl. She was very kind and understanding and squeezed me in at the end of the next day. She told me the technician would probably be at the house a little after 4. He arrived at 4:15 and provided me with excellent service. And yes, I just needed a charge. I am hoping to replace my unit either the end of this year or the beginning of 2015 and will definitely be calling Popa to do the work for me.