Better than anticipated. Joe and John were very professional, courteous and went the extra mile for us. We have used Area in the past and will continue to use their service in the future.
Description of Work: Install new piping through our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emily S.
06/2017
3.0
plumbing, drain cleaning
 + 0 more
I was pretty disappointed with me service. When I called about my clogged sink they said they could send someone out that afternoon- great! So I took off time from work to meet them at my home. However, after a couple of attempts, the 2 gentlemen told me they were not equipped to fix the problem- so they had to send someone else out the next day. I took time off from work and had to do it AGAIN the next day. This would've been less frustrating had they not come out the next day to do the exact same work- that ended up fixing the problem. I wish they had been prepared the first time instead of taking time off of work 2 days in a row to do the same work- just with different people. Additionally, they did not clean up well and had to use my tray to catch water since they only had a big bucket that couldn't fit under my sink. All in all- they fixed the problem, so I'm happy about that- but the process, cleanup and professionalism was seriously lacking. Unfortunately, I wouldn't hire them again.
Description of Work: Needed my kitchen drain cleared
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$125
cathleen S.
07/2016
1.0
plumbing
 + -1 more
unknown
Description of Work: They didn't finish the work were told by the city of Hammond, in the work was substandard and needed to be redone & then they had nerve to try and put me in collection. Do not ever use this company unless you want to be cheated. They ruined my basement paneling the kitchen cabinets & bathroom cabinet and floor. No one would get back to me from Angie's List to help me with my problem. I would never use your service again. I wish I could get a refund on my signup fee.
Rating Category
Rating out of 5
Zagorka J.
05/2016
5.0
drain cleaning
 + -1 more
unknown
Description of Work: Professionl, quick and clean opening of a clogged kitchen drain
Rating Category
Rating out of 5
Yes, I recommend this pro
Rebecca J.
06/2015
5.0
plumbing, drain cleaning
 + 0 more
unknown
Description of Work: Snaked my basement drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
cathleen S.
03/2015
1.0
plumbing
 + -1 more
I would never recommend this company it is not above them to take advantage of elderly person. They workmanship was of very poor quality. The inspector red tagged the work yesterday 3/31/15. Nothing was done right according to the inspectors from the City of Hammond. They destroyed my kitchen base cabinet under my sink by drilling two large holes in the middle for water lines, they did the same thing in my bathroom ruining my wood sink cabinet, The water lines were not tied, lines left loose for toilet large hole drilled in bathroom floor, they broke the ceramic tile around my bath tube. They also did not insulate the lines on the outside walls of the house didn't change the outside hose bib. Ripped the paneling off the basement wall and broke the ceiling tiles they were first going to leave the water lines on the outside of paneling and thought I would just go along with this. The office manager did not call for any kind of inspection from the City and expects me to pay for this type of work. The inspector said they would have to fix all that was incorrect I can tell you I probably will never see them again. All they wanted was their money I wish someone could see the mess they made. DO NOT EVER USE THIS COMPANY THEY WILL TRY TO SCREW YOU IF YOU ARE A WOMEN ON YOUR OWN. They do not deserve to be listed on this site.
Description of Work: They were supposed to replace my hot and cold water lines.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,200
Response from AREA PLUMBING & SEWER CO
While [Member Name Removed] did mention some of these concerns, we addressed them as best a possible, even re-running her lines differently as originally requested at no additional charge. After completion of work on Feb 20th, she refused to allow any final inspection, claiming it was her right to wait for the inspection and the final payment. After which she reversed the charges on her card for the down payment. As of this date, we have invested $1,000s into [Member Name Removed]'s home and have not received any money, so we would argue that it was us who was taken advantage of. As far as the inspectors red-tags, this has to due with the general plumbing not done by our company; but brought about by her refusal to work with the city inspector, who was required to make a threat of fines before allow them to inspect the property. As of today, no request has been received by [Member Name Removed] to address any of the inspector's findings. In short, we feel under no obligation to address this issue any more, until some effort of [Member Name Removed]'s part is made to honor our contract. I would offer simply a fair warning to other contractors before entering any agreement with this customer.
Darlene K.
10/2014
5.0
wells
 + -1 more
They were good, prompt, informative, and I like the way they handled business.
Description of Work: I use them for plumbing.
Rating Category
Rating out of 5
Yes, I recommend this pro
cheryl P.
11/2013
4.0
plumbing
 + -1 more
The work took a couple hours and he offered to come back to hook up the stove when it arrives
Description of Work: John came out and told us how he would install a gas line for a stove, it was electric when the house was built.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Cecilia A.
09/2013
5.0
plumbing
 + -1 more
Our buffalo box starting leaking water. I called and they quickly came out to provide an estimate. I signed the contract in the morning and by the end of the day they had fixed it. I didn't have any problems.
Description of Work: Able plumbing fixed our buffalo box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Yvonne J.
07/2013
5.0
plumbing
 + -1 more
They figured out the problem quickly and located the exact spot where the blockage of tree roots were, because of that they only had to make a small hole in the front yard. They also were considerate of my flowers and walls in the house as they brought equipment in.
Description of Work: Solved the problem we have been having for a while. They installed a clean out in the front yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,200
LORRAINE B.
05/2012
4.0
plumbing, drain cleaning
 + 0 more
I have used their services quite a few times. They are really nice. There was an incident 8 years ago with one of the service men, I think he was new. He was installing a new hot water tank, and he dropped it. He did install a different one. They did send someone else out to reevaluate the work. That was the only problem I have had. Their rates are reasonable. They are usually here the same day I call. I will use their services again.
Description of Work: They installed a new faucet on my sink, and repaired a leaky tub faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deb C.
12/2010
5.0
plumbing, drain cleaning
 + 0 more
They arrived on time and immediately started assessing the situation. They asked about any history of trouble with the plumbing, surveyed the layout of the water lines, and offered informed opinions on how to resolve the issue. They were very careful about not damaging a nearby chest freezer, which had to be moved for access to the water meter. They suggested several options to resolve the problem, including checking with other companies to make sure we got the best price and service. It eventually determined that the inflow line was frozen. The fella they called in got down in the crawlspace to attach one end of the heating element while one of the others attached the other end inside. Within 5 minutes, we had our water back on! They were respectful, knowledgeable, and honest through the entire process.
Description of Work: This is the second time we have used Area Plumbing. The first was to have our main line routed out a couple months ago. They did such a fabulous job that we called them back when our water wasn't working. After a thorough investigation, they discovered that the inflow pipe under the house had frozen. They actually pulled a guy from another job (which was stalled), who was better equipped to handle the problem, to come take a look at our situation. Within 15 minutes, they had zeroed in on the problem area and had our water back on! They were very informative and honest throughout the process and I will be using them for any and all plumbing issues we may have in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
09/2006
5.0
wells
 + -1 more
WE HAD CHOSE THIS COMPANY BECAUSE THEY WERE ABLE TO GIVE US SERVICE ON WEEKENDS AND NOT CHARGE "AN ARM OR A LEG". MY HUSBAND IS IN THE ARMED FORCES AND THE FAMILY AT HOME HAS TO BE ABLE TO RELY ON THEM WHILE HE IS GONE.
Description of Work: THEY INSTALLED TWO SUMP PUMPS IN THE BASEMENT. THEY REPLACED THE ORIGINAL ONE AND INSTALLED A NEW ONE WITH A BATTERY BACK UP.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
08/2006
4.0
plumbing
 + -1 more
THERE WERE TWO MEN IN THE CREW ONE WAS EXCELLENT THE OTHER ONE HAD TO HAVE A CIGARETTE EVERY HALF HOUR, SO HE DIDN'T GET TO MUCH DONE. WE REALLY LIKE THE COMPANY JUST NOT SOME OF THE PEOPLE HE HIRES.
Description of Work: THEY HAD TO RE-PLUMB THE WHOLE HOUSE BECAUSE OF LEAD PIPES.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
08/2006
3.0
drain cleaning
 + -1 more
THEY WORKED EFFICIENTLY AND PROFESSIONALLY. THEY DIDN'T WASTE ANY TIME IN GETTING THE DRAIN UNCLOGGED. I WAS HAPPY THAT THEY CAME OUT IN A SHORT AMOUNT OF TIME AFTER I CALLED THEM.
Description of Work: THIS COMPANY CAME OUT AND UNCLOGGED MY KITCHEN DRAIN.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Wells and Pumps
FAQ
AREA PLUMBING & SEWER CO is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 4:15 PM
Tuesday: 8:00 AM - 4:15 PM
Wednesday: 8:00 AM - 4:15 PM
Thursday: 8:00 AM - 4:15 PM
Friday: 8:00 AM - 4:15 PM
Saturday: 8:00 AM - 4:15 PM
AREA PLUMBING & SEWER CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AREA PLUMBING & SEWER CO does not offer free project estimates.
No, AREA PLUMBING & SEWER CO does not offer eco-friendly accreditations.
No, AREA PLUMBING & SEWER CO does not offer a senior discount.
Yes, AREA PLUMBING & SEWER CO offers emergency services.
Yes, AREA PLUMBING & SEWER CO offers warranties.
AREA PLUMBING & SEWER CO offers the following services: RESIDENTIAL AND COMMERCIAL PLUMBING.