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1 Stop Kleaning

House Cleaning

About us

1Stop Kleaning is a family owned Company. We proved Commercial cleaning and Residential cleaning deep cleaning and moving in - out cleaning all type that you may need .

Business highlights

15 years of trusted experience

Services we offer

If refer Angie's list you get 25% off cleaning first time .

Services we don't offer

NA

Amenities

Free Estimates
Yes
Senior Discount

25%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.78 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
0%
3
13%
2
13%
1
38%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.6
Showing 1-8 of 8 reviews

Rochele S.
10/2015
5.0
house cleaning
  + -1 more
two people arrived on time. They cleaned two floors. After completion, the house looked clean and smelled fresh. Very happy with the service.
Description of Work: whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

delphine G.
03/2015
3.0
house cleaning
  + -1 more
I WAS SATISFIED BUT A LITTLE EXPENSIVE
Description of Work: They cleaned the whole house,but they missed some corners

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$199

David S.
11/2014
1.0
house cleaning
  + -1 more
It's been 5 months and they still have not contacted me. I've have tried to contact them and the # is someone's personal phone.
Description of Work: . I purchased a big deal for $199 for Deep Housecleaning, Including Interior of Oven and Refrigerator

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$199

Response from 1 Stop Kleaning
my name is Mimi work for 1Stop Kleaning understand that nobody has ever contact you for your provide cleaning service that you bought on angielist to company. I really would appreciate if you can give us a chance we can make it up to you to clean your house before Thanksgiving. ... I'm really apologize for any inconvenience this have. give you. We do understand the Angies customers is very important to us I really would appreciate if you really could give us a third chance. mmlobo45@gmail.com

Rosemary A.
07/2014
1.0
house cleaning
  + -1 more
See above N othing Never contacted to set up appointmenta hHAD automatic Robo Schudler idint work Daughter a computer professsional and Hubby a retired engienner with vast computer experience coulsnt get it to work either\ Sent mesage via Angies list next day No response Seems unprfessional Felt bad about canceling but I don ot need stress asand based upon bad several review would not use this service Thanks
Description of Work: NothingNever contacted to set up appointmenta hAD automatic Robo Schudler idint work Daughter a computer professsional and Hubby a retired engienner with vast computer experience coulsnt get it to work either\ Sent mesage via Angies list next day No response

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0

$299.99

Response from 1 Stop Kleaning
I'm really apologize for the inconvenience I want to make sure you understand that 1Stop Kleaning have been under new management we really would appreciate if you could contact us for the Holiday so we so you can try the new cleaning service .we're looking forward to serve you give

James K.
06/2014
1.0
house cleaning
  + -1 more
I purchased this package in March, explaining I would like the service later in May. I had a hard time contacting them by phone and email. Finally we connected and set up a date and time for June 9th at 8 AM. They did not show up and they did not call.
Description of Work: .
Rating CategoryRating out of 5
$199

Response from 1 Stop Kleaning
I'm really apologize for the inconvenience I want to make sure you understand that 1Stop Kleaning have been under new management we really would appreciate if you could contact us for the Holiday so we so you can try the new cleaning service .we're looking forward to serve you give. mmlobo45@gmail.com

Brittany H.
04/2014
2.0
house cleaning
  + -1 more
This "deep cleaning" was suppose to include: "Includes cleaning the interior of oven and refrigerator, Valid for homes up to 3,500 square feet; Kitchen cleaning includes: cleaning all cabinets; moving your small appliances and other items and cleaning the counter area; cleaning the tops of all items and replacing them; scouring your sink and sweeping or thoroughly mopping your floor. General cleaning includes: changing the linens and making the beds; cleaning wall decorations, picture frames, light switches, doors, and door trim; dusting, cleaning, and/or polishing all furniture and all decorative items; sweeping, mopping, and vacuuming all floors. Deep cleaning services include: cleaning the blinds, base boards, window sills, ceiling fans, and other high dusting". First, they were quite responsive to my questions beforeand I liked the online scheduling option. They showed up on time and were friendly. However, I am not happy from there. My house was completely empty and only 3200 sq ft (300sq ft smaller than their deal allowed); we had just bought it and were using this deal for the initial cleaning. The seller did a "once over" so it wasn't in too bad of shape to begin with. I specifically asked the girls to pay attention to the doors, lights switches, and wall corners, etc because there were two small children living there and I noticed many fingerprints. This was only partially addressed. The baseboards were not touched. There were cobwebs in a few corners. The microwave wasn't touched. The cabinets were only partially complete (maybe not at all if the seller had kept some of the cabinets cleaned). The window sills and blinds were just okay. Overall, I only noticed the floors and bathrooms had been cleaned well. A disappointment considering I thought this was a "deep cleaning" and they didn't have to mess with ANY furniture or bedding, decorations, etc.
Description of Work: Deep Cleaning of full house

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Response from 1 Stop Kleaning
I'm really apologize for the inconvenience I want to make sure you understand that 1Stop Kleaning have been under new management we really would appreciate if you could contact us for the Holiday so we so you can try the new cleaning service .we're looking forward to serve you give.

Almeda H.
12/2013
5.0
house cleaning
  + -1 more
It started off very rocky with playing phone tag and miscommunication. I started to become anxious but then decided that wouldn't accomplish anything. They were a little late getting here but once they got here they worked no stop for 5 hours, no eating, no breaks, no sitting down, just WORK!!! I offered food and I offered chairs, but they just worked. In fact when I offered the older worker a chair she said "I didn't come to sit, I came to work and when you sit you get lazy!" When the work was completed I was in tears! These people did things I didn't even ask them to do! I was very happy with the service I received and have already referred a number of people. I was taken aback by the cost of their service for the amount of work they did and could not bring myself to pay that amount after the blessing I felt I had received. I am well aware of the fact that this is a business/service, but I am also well aware of the fact that God works in mysterious ways and will use whomever He chose's.
Description of Work: They did a deep cleaning of my kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$85

DAVID A.
07/2013
5.0
house cleaning
  + -1 more
Very nice work.
Description of Work: 4 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from 1 Stop Kleaning
Thank you for your review... We like offer the same deal to you for $39.00 for cleaning .,

    Contact information

    5436 White Oak Ave, Hammond, IN 46320

    www.1stopkleaning.com

    Service hours

    Sunday:
    10:00 AM - 12:00 PM
    Monday:
    9:00 AM - 2:00 PM
    Tuesday:
    9:00 AM - 2:00 PM
    Wednesday:
    9:00 AM - 2:00 PM
    Thursday:
    9:00 AM - 2:00 PM
    Friday:
    9:00 AM - 2:00 PM
    Saturday:
    10:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    1 Stop Kleaning is currently rated 3.7 overall out of 5.

    Sunday: 10:00 AM - 12:00 PM

    Monday: 9:00 AM - 2:00 PM

    Tuesday: 9:00 AM - 2:00 PM

    Wednesday: 9:00 AM - 2:00 PM

    Thursday: 9:00 AM - 2:00 PM

    Friday: 9:00 AM - 2:00 PM

    Saturday: 10:00 AM - 12:00 PM

    1 Stop Kleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, 1 Stop Kleaning offers free project estimates.
    Yes, 1 Stop Kleaning offers eco-friendly accreditations.
    No, 1 Stop Kleaning does not offer a senior discount.
    No, 1 Stop Kleaning does not offer emergency services.
    No, 1 Stop Kleaning does not offer warranties.
    1 Stop Kleaning offers the following services: If refer Angie's list you get 25% off cleaning first time .
    NA

    Contact information

    5436 White Oak Ave, Hammond, IN 46320

    www.1stopkleaning.com

    Service hours

    Sunday:
    10:00 AM - 12:00 PM
    Monday:
    9:00 AM - 2:00 PM
    Tuesday:
    9:00 AM - 2:00 PM
    Wednesday:
    9:00 AM - 2:00 PM
    Thursday:
    9:00 AM - 2:00 PM
    Friday:
    9:00 AM - 2:00 PM
    Saturday:
    10:00 AM - 12:00 PM