Meyer's Heating and Cooling

Great, service person was over within an hour, work was done quickly and I was all warm and cozy again!

Very well my latest issue was a root problem that went all the way out to the alley. Water was backing up in the basement. The plumber handled it quickly and without issue.

I am not sure I went through Angie's List to find them, but they are on Angie's List. I have used them for plumbing work, and for HVAC. All that work was done over a year ago. I got a new water heater put in and a furnace and air conditioning system as well. I had estimates from other companies and they were definitely the cheapest. I had a bad experience with them with the water heater, but that wasn't related to getting my whole house re-plumbed.

They installed the expansion tank. They left the instruction booklet after they left and I was reading it to make sure there weren't any special instruction or anything that I had to do on my end. I had ready that it needed to be installed vertically -- it said must be installed vertically. They actually installed it horizontally so I called them up and mentioned that to them. They had said they had been doing it for years and some applications require them to install them horizontally based on space requirements. They said basically if I wanted them to install it vertically then I was going to have to pay for them to come back out. I told them if they had read the instruction booklet they would have seen it must be installed vertically. They said I would not have any problems. So I ended up calling the manufacturer of the expansion tank and talked to their technical support team. I asked them why they put that in the manual and they said they put it back in there because the expansion tanks get heavy and if it is not supported properly in a horizontal position they can leak. Then I called the Myers company back and told them about that. They just kept saying if I wanted them to come out I was going to have to pay them. It kind of left a sour taste in my mouth because it was something the instruction said it should be done a certain way, yet they did it a different way. I have not had any problem with it and I ended up leaving it as it is because the manufacturer said it would be okay that way. But as far as following directions it would have been kind of nice had they actually read the instructions and followed them. I feel it should have been done based on what the instructions said and not previous installs had gone by. They just did it the way they wanted and just figured I would not say anything about it because I am young. I had spent thousands of dollars with them a year earlier because I had a furnace installed and a hot water heater put in you would think they would send a technician out to spend 10 minutes of time just to do it the way the instructions said, but they wouldn't do it without me sending them more money. Instead if was like $95 for them to come out. And their location is close to mine and it wasn't a big job. It only took a half hour to do the job and to rework it it would not have taken them only half the time. They are a very reputable company. I would have thought they would have stood behind their work a little bit better, but I guess you live and learn. But I wouldn't hesitate to use them again. They called me quick and came out, like, the next day.

They put a condensate line in my attic due to a collapsed drain a slab house. It was not insulated and so it froze in the winter and burst. Water was coming into my attic and finally damaged the drywall and came through the ceiling into my house. I was told the condensate line was only under 1 year warranty so I had to pay for a repair. However, the repairman did not find both leaks, even though he said he had checked the rest of the line. As a result I had more water come into my attic and more damage was done to the drywall and I had to have another company come to repair a second leak. By this time, I did not trust Meyers any more to do the job.

I got them off of Angie’s List. I really don’t know about the price, I guess it is comparison with what I’ve seen on television, advertises prices. This is the first time we’ve had central air. They have good quality service.

Few challenges with install but in the end they fixed the problem. Would hire again.

The visit went fine, it is the lack of responsiveness and follow through from the field representative.

The install went very well with the first of the two fans, but the second one was more difficult. The serviceman said that it would have been very challenging for us to do this install by ourselves, which we were going to try to do. Then we decided to have a pro do it since electrical work is not something to mess with if you do not have the knowledge. Now I'm extremely glad we had Meyers do this for us. It took him awhile to get the second one done due to the wiring being cut too short and I wanted it as close to the ceiling as possible, without the extension bar. The fans work great and run nice and quiet.

First technician did not figure out problem, but second one we called two days later did. They did not charge a weekend charge for second call since first one wasn't handled properly. Have used them before and been satisfied with work.

I will not use their services again because of the amount of money they wanted to do the work, and because it took 2 weeks to get an estimate after the man was here to see what work needed to be done. It seems like they make more work to get more money.

Very well. Exceptional service. Technician went above and beyond by seeking out and repairing problems he noticed when he arrived.

Meyer's was friendly, incredibly professional and absolutely punctual. They repaired my air-conditioning and replaced my furnace and did everything beautifully for less than their originally estimated cost. I highly recommend this service provider.

Mike was great to work with. This is the second time we have had Meyers in our home; we specifically requested Mike for our service. Our ceiling fans were installed very securely. Mike has great attention to detail and is very personable. Mike made sure everything functioned correctly, he cleaned up the work area, and did an outstanding job of explaining each step. We would recommend Mike and Meyers Heating & Cooling (Electrical) to others and we'll be using them for future work. Its great to know some people take pride in doing a good job.

Went well and home has been sold

Called at 8:30 pm Friday night with broken air conditioning on hottest day of the year. Someone answered the phone, took down our information, and informed us a technician would call us back, and he did within 30 minutes. Technician was at our home within an hour of returning our call, on a stormy night, and worked outside in the rain to complete the repair swiftly. Given the time of day, and the prompt response, felt the price was very reasonable, since it included an emergency surcharge that we were more than willing to pay. Technician was professional and courteous.

The tech replied he would be there in about 1 hour. He arrived just so. He was professional, courteous, very efficient, and very helpful with suggestions. On the phone, he mentioned a suspected problem; and if so, the associated cost. After the inspection, it was exactly thus. It was all smooth and quick - and I much appreciated it , especially on the highest humidity day of the year ! Used the $20 Angie's List coupon. I have used Meyer's service in the past, and have always been pleased.

bThey arrived on time and proformed all the necessary work to replace my 25 year old furnace with a new 95% efficient furnace. They removed my old furnace. completely re-did the piping and installed the new furnace in one day. It has worked perfectly since. They cleaned up left. They have also installed a new air conditioner and a new water heater for me in the last year. They will be called for any future needs.

The service provider was friendly. However, The price for the service was higher than I expected.

The only thing he told me was that my water heater needed a new part. He didn't try to fix it or find someone to get me the part. I found the part on my own at Sear's.I was out of hot water all weekend while I waited for this part to be delivered. Once delivered I called Meyer's and another guy came out and told me the part was not right. He goes out to his car and grabs a vacuum and cleans out the water heater; ignites it and it works. I never needed that part! Why didn't the original guy try to help me? Instead he charged me $100 for just coming to my home. Than I got charged $99 for the second guy. I feel like I got taken.

Had trouble with humidifier not providing any humidity in house. Called them and set up an appointment day and time and they showed up right on time. Problem fixed within an hour. Repair man checked system top to bottom and explained everything. Prior to that, I had a no heat call in the fall of 2013 and called them out. NIPSCO had shut us off because of a crack in our heat exchanger. Talked to their service dept. on a Monday, explained everything and they bent over back words for me because I had an elderly parent living with me and we needed the heat. They got the part for me and had it installed by Wednesday. Was very happy with them and they have won me for continued service.

It has been sometime since the work was done but your company solicited an opinion from me. The work was done well and the price was reasonable.

Our electrician was professional and courteous. He took no short cuts in rewiring and installing switches. When replacing a ceiling fan, extra measure were taken to secure the assembly to the ceiling mount. Repairs were retested to ensure safety and functionality. We would definitely use their service again. It was a pleasure working with them. Two thumbs up! Thank you.

11/11/14: Requested Boiler repair appt. 11/12/14 8am: Meyers stated Robin would call to schedule. 11/14/14: I let Meyers know Robin hadn't call & requested follow up to schedule appt. 11/17/14: 5pm Still no call from Meyers! 11/17/14: 5:30pm I decided to try a different HVAC service. Contacted Earl's & requested Boiler repair appt. 11/18/14: 8am Lorin from Earl's called & scheduled appt for 1-3 pm same day. 11/18/14: 9:15 am I will close out my 11/11/14 request for appt with Meyers.

There were a few bumps in coordination at the beginning. I was informed that the tech would be out by 3pm initially. By 5pm I called an discovered that they had left me a voice mail and since I had not responded to the vm they let the tech go home. I was at the property but had no problem with their decision as I was partially at fault. The tech arrived and did a very good job. My home is almost 100 years old and the boiler hadnt been used in over 2 years as this is a new purchase. The tech did a great job cleaning the boiler as I witnessed however there was a part that required replacement. Tech ordered a part and came back the following friday. I was informed that the tech would be out by 9am and again called to see what the issue was. Tech came out by 11am. He brought another resource with him help with the replacement was a great time saver. It turned out that two replacement parts were necessary. One dissapointment was that I was quoted $487.00 but by time he finished it was $605.00. From my discussion the tech made a mistake in his totals as he didnt include the $89.00 fee in his final price. They went throughout the house to bleed all the radiators and showed me how to manually perform the job myself. Overall a very good experience. -Jeff