Owner was extremely unfriendly, uncooperative, and unprofessional, He absolutely refused to rectify the matter. Nice way to promote your business!
Description of Work: I needed the sod that was damaged by the employees when they were cutting the lawn next door to be replaced. Owner refused. When I asked him for his name, he refused to give it to me. I asked him for the property manager number, he also refused to give it to me. Nice way to promote your business!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lisa D.
09/2015
5.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra C.
07/2015
4.0
lawn service
+ -1 more
unknown
Description of Work: Mow, edge and trim once a week. Overall Custom Cut is a little above average compared to other lawn services I have used. Had some issues at first, but overall the quality of work is good. Punctuality and responsiveness is just about the same as the other lawn care services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$30
Leslie S.
12/2011
4.0
lawn service
+ -1 more
They were excellent. They are prompt and they do a good job. I had no problem with them. They just come over and do it then away they go. They are fast.
Description of Work: Custom Cut Lawn Maintenance cut my grass all summer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mark B.
06/2011
5.0
lawn service
+ -1 more
He just does his job and we don’t have to worry that he’s not there. He is prompt. The pricing is reasonable. We haven’t seen the workers that come out but they are good. We are at work when they come out. So when we come home the lawn would have been done. There are no complications with them. I would recommend them to the others. First it was hard to get a hold of him because he was out of town. Once they were here and we met up with them, everything was fine. He was probably busy because of the vacation. We would use their services again in the future.
Description of Work: We used Custom Cut Lawn Maintenance for our lawn and yard work. They come out every week. They are due to come out this week. They cut and trim the grass. They also do the edging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$34
Mark B.
05/2011
4.0
lawn service
+ -1 more
I called this company to have some grass mowing, trimming and edging done weekly at my residence. Initially, I received no response from them and only got voice mail when I called. Three days went by and tried them again. I still got voice mail. I finally received a call after another day and found that the guy had been out with the flu and couldn't get back to me. He promised to visit and estimate a price for the work the next day. He didn't show up. I called back and left a voice mail again but didn't hear back from them until the following week when someone finally arrived and left an estimate on my door. My wife finally had to call and give the OK to start. I was kind of nervous about the whole thing after all this however they have been punctual and done an excellent job on the yard. They've been here weekly and I have no complaints with the service.
Description of Work: Weekly mowing, trimming and edging of a moderate sized residential lawn.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$34
Linda P.
04/2011
5.0
lawn service
+ -1 more
I was very impressed with the service I received. The crew was punctual, and did the work efficiently. This was the first time I used Custom Cut, and am pleased with my choice. The yard looks great! I will definitely use them again.
Description of Work: Overall lawn and yard cleanup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dana C.
07/2010
5.0
lawn service
+ -1 more
They do a nice job and are very responsive. They'll do extra to get the job done right.
Description of Work: They cut mow and edge our 1/3 acre lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
DONALD A.
08/2008
4.0
lawn service
+ -1 more
Custom Cut has been providing lawn service to us since spring of 2008. The workers who do our lawn are quick and do a good job of cleaning-up the lawn clippings from the driveway. We have had one minor problem: the lawn was being trimmed too low but they now trim it at the right height after I asked for it to be trimmed higher.
Description of Work: Weekly mow and trim of a 1/2-acre yard.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
DIANE D.
04/2007
5.0
lawn service
+ -1 more
Custom Cut Lawn has very competitive rates as they charge us weekly to maintain our lawn. The workers are very professional and courteous. Our lawn really looks very nice after they have worked on it.
Description of Work: We have a service contract with Custom Cut Lawn where they come out once a week to mow, edge, trim trees and shrubs on our 10,000 square foot lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$28
08/2006
4.0
lawn service
+ -1 more
I HAVE USED THIS COMPANY FOR ABOUT FOUR YEARS. THEY ARE RELIABLE AND DEPENDABLE. THEY COME WHEN THEY ARE SCHEDULED TO DO SO. I WOULD RECOMMEND THEM. I AM PLEASED WITH THE WAY THE LAWN LOOKS.
Description of Work: I HIRED THIS COMPANY TO COME OUT AND MOW AND TRIM MY LAWN. THEY CHARGE BY THE WEEK.
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Service Categories
Lawn and Yard Work,
Landscaping
FAQ
Custom Cut Lawn Maintenance is currently rated 4.4 overall out of 5.
No, Custom Cut Lawn Maintenance does not offer free project estimates.
No, Custom Cut Lawn Maintenance does not offer eco-friendly accreditations.
No, Custom Cut Lawn Maintenance does not offer a senior discount.
No, Custom Cut Lawn Maintenance does not offer emergency services.
No, Custom Cut Lawn Maintenance does not offer warranties.