TOM MINER BUILDER INC

I am SHOCKED that this company and specifically Tom Miner is on Angie's List. We made our first payment to Tom Miner Builder in June of 2003. Building permits were not obtained until Sept. of 2003 after we made Mr. Miner aware that we had gone to the permit office and learned that they had not yet been applied for. He had our money but was not even preparing to get started. We had a contract that stated the work would be completed in 60 days. In March of 2004 the work was not near completion. Mr. Miner made promises that he failed to keep, did not return calls for days (even a week at a time), and gave dates that work would be done and then no one would show up. Example: Jan. 2004 carpet to be installed. When no one came I called the carpet company to find that he had not even ordered it yet. In Nov. 2003 we met to set out a more specific plan and he said the work would be complete by 12/24/03. Most of the goal dates were not even attempted to be met. We still had work to be completed by the summer of 2004 and Mr. Miner would either ignore our calls or promise workers would arrive at the beginning of the next week. We finally had to contact another company to complete the job and Mr. Miner could not be found along with our money. He is below an F rating and should be removed from this list.I do know that another family took him to court for poor workmanship and false promises.

WARNING!!! WARNING!!! WARNING!!! THE MEN WORKING FOR THIS BUILDER ARE FINE. THE BUILDER HIMSELF IS NOT TRUSTWORTHY NOR IS HE BELIEVABLE. IF YOU PLAN ON DOING ANY WORK WITH TOM MINER BUILDER, CHECK RECENT PROJECTS IF YOU CAN FIND OUT WHO THEY ARE. REMEMBER, THE REFERENCES YOU ARE GIVEN BY A BUILDER, ARE ALWAYS FAVORABLE. THIS HAS BEEN A NIGHTMARE WITH THIS BUILDER. WE HAVE CONTACTED 4 OTHER CLIENTS THAT HAVE USED TOM MINER BUILDER AND THEY ARE ALL HORROR STORIES. GOOD LUCK, YOUR GONNA NEED IT !!! PS. GET A GOOD LAWYER BEFORE YOU SIGN ANYTHING!!!!!

I APPRECIATED HIS CALL WHEN HE WAS RUNNING LATE. HOWEVER, WHEN HE WANTED A $400 DEPOSIT AND ANOTHER $400 BEFORE HE STARTED WORKING ON A $1200 JOB, I WAS NOT COMFORTABLE WITH IT SO I WILL FIND ANOTHER COMPANY. ESPECIALLY WHEN THE JOB WAS MOSTLY LABOR RATHER THAN MATERIALS. ANOTHER THING, HIS ESTIMATE DID NOT HAVE ANY DETAILS OF THE WORK I WAS REQUESTING AND HIS TECHNIQUE MADE ME FEEL PRESSURED TO SIGN THE ESTIMATE AND PAY THE DEPOSIT.

THE ESTIMATE WAS FOR A NEW DOOR TO BE INSTALLED WITH AN INSERT WITHIN THE CURRENT FRAMEWORK. THE REASON GIVEN FOR THE PRICE WAS THAT "NOTCHING IN" THE HINGES WOULD BE REQUIRED TO HANG THE DOOR. ALSO STATED THAT HE WOULD NOT HONOR THE ANGIE'S LIST DISCOUNT STATED IN THEIR AD. THIS WORK WAS TO BE PERFORMED ON MY MOTHER'S HOUSE.

PRICE MAY BE TYPICAL, DO NOT KNOW IF WE WOULD USE THEM AGAIN.

THE RECEPTIONIST WAS VERY FRIENDLY AND INFORMATIVE. THE ESTIMATOR CAME OUT TO VIEW THE AREAS OF WORK. UNFORTUNATELY HE WAS UTILIZING HIGH-PRESSURE SALES. HE INSISTED ON COMING OUT AND SHOWING US THE ESTIMATE LATER THAT DAY. DUE TO MY WORK INVOLVEMENT I FINALLY TALKED HIM INTO FAXING ME THE ESTIMATE. THE ESTIMATE WAS TWICE AS HIGH, $3,879, AS OTHER ESTIMATES I RECEIVED AND THE ESTIMATE WAS NOT ITEMIZED. MAYBE THEY HAVE ANOTHER PERSON TO ESTIMATE JOBS. THEN AGAIN, MAYBE I SHOULD EXPECT HIGH-PRESSURE SALES AND NON-ITEMIZED ESTIMATES.

THEY GAVE ME THEIR ESTIMATE OVER THE PHONE AND WERE VERY PROFESSIONAL. ALSO, THE ESTIMATE WAS SLIGHTLY LOWER THAN THE OTHER COMPANIES. THEY GAVE ME BOTH THE 10% ANGIE'S LIST DISCOUNT AND THE 5% SENIOR'S DISCOUNT. HOWEVER, THEY SAID IT COULD GET UP TO $300, SO I'M GOING TO GO WITH SOMEONE ELSE WHO CAN GUARANTEE A MORE STABLE PRICE.

THE WORK WAS GOING TO INVOLVE MORE TIME AND LABOR THAN ANTICIPATED. THEREFORE, THE COST WAS HIGHER THAN I HAD BUDGETED.

THEY WERE VERY PROMPT FOR SERVICE AND EVEN TOOK SOME OF OUR TRASH FROM THE MOVE IN THE TRUCK. VERY NICE TO WORK WITH!

GAVE VERY GOOD FREE ADVICE, EXCELLENT PROFESSIONAL ATTITUDE.

FIRST CONTACT WITH THE COMPANY WAS AT THE HOME SHOW- THEY TALK A GOOD GAME BUT FAILED MISERABLY IN THEIR FOLLOW-UP.

GET COMPARATIVE PRICE QUOTES BEFORE SIGNING CONTRACT. AFTER WORK WAS COMPLETED IN SUBSTANTIALLY LESS TIME THAN ESTIMATED, I REQUESTED A REFUND OF MONEY PAID AND RECEIVED A REDUCTION AND PARTIAL REFUND OF MONEY. THE SALESMAN AGREED WITH ME THAT THE INITIAL ESTIMATE WAS HIGH AND WAS VERY COOPERATIVE IN REFUNDING SOME MONEY ALREADY PAID.

A LITTLE INCONSISTENT AT RETURNING PHONE CALLS. PROMISED REPAIR WORK TO BE PERFORMED AT AN EARLIER DATE THAN OTHER HANDYMEN THAT SAID THEY COULD EVEN DO THE WORK. THIS WON THEM THE JOB ALTHOUGH ESTIMATE WAS SLIGHTLY HIGHER.

EXPENSIVE BUT WORTH THE COST FOR THE QUALITY.

I WAS CLOSING ON A HOUSE IN 1 WEEK AND NEEDED THE REPAIRS DONE ASAP. CASE HANDYMAN DID A GREAT JOB IN THE TIME NEEDED.

GOOD AT SOUNDING GOOD BUT NO FOLLOW THROUGH!

TOM G. WAS GREAT. THEY SQUEEZED MY JOB IN AT THE LAST MINUTE AND WERE WONDERFUL ABOUT COORDINATING WITH THE SEWER COMPANY TO COMPLETE THE JOB. THEY EVEN SAVED ME MONEY! THE SEWER COMPANY WANTED A LARGER PORTION OF THE FENCE REMOVED, AND TOM SAID IT WAS NOT NECESSARY... HE WAS RIGHT! I HIGHLY RECOMMEND WORKING WITH CASE.

HAVE BEEN VERY HAPPY WITH THE WORK THEY''VE DONE. PRICES ARE NOT THE LOWEST, BUT NOT THE HIGHEST EITHER. WORKMEN ARE ALWAYS VERY PROFESSIONAL. REPS AND WORKMEN ARE VERY COURTEOUS AND TAKE LOTS OF TIME ANSWERING MY QUESTIONS. THEY OFTEN PROVIDE SEVERAL OPTIONS FOR REPAIRS AND ARE VERY EASY TO WORK WITH.

DID AN EXCELLENT JOB!! CANT SAY ENOUGH GOOD THINGS ABOUT THEM!!

RECEPTIONIST, ESTIMATOR AND SKILLED WORKMEN WERE ALL EXTREMELY POLITE, PROMPT AND NEAT.

THE GENTLEMAN ALSO FOUND A COUPLE OF SERIOUS ITEMS I WAS NOT AWARE OF AND AGREED TO PUT THEM ON THE LIST OF THINGS DO. .DID NOT TRY TO TALK ME INTO ANYTHING. WHEN THEY POINTED OUT THE PROBLEMS IT WAS EVIDENT. FOR THIS I WAS THANKFUL.

SHANNON DID THE WORK AND WAS GREAT. THE SALESPERSON WHO GAVE ESTIMATE, COULD NOT ITEMIZE PRICES. WAY OVER PRICED.

THE WORKERS WERE PROMPT, CLEAN, OFFERED ADVICE AND ASSISTANCE WORKED AROUND OUR SCHEDULE. THE SPECIALIST WORE UNIFORMS AND HAD BADGES WHICH MADE ME FEEL MORE COMFORTABLE.

THE WORKERS WERE PROMPT, CLEAN, OFFERED ADVICE AND ASSISTANCE WORKED AROUND OUR SCHEDULE. THE SPECIALIST WORE UNIFORMS AND HAD BADGES WHICH MADE ME FEEL MORE COMFORTABLE.

THE WORKERS WERE PROMPT, CLEAN, OFFERED ADVICE AND ASSISTANCE WORKED AROUND OUR SCHEDULE. THE SPCIALIST WORE UNIFORMS AND HAD BADGES WHICH MADE ME FEEL MORE COMFORTABLE.