Michael Frye is the current manager of the Stanley Steemer branch in Greenwood, IN. The Greenwood branch currently employs 21 people and operates 10 Stanley Steemer vans. They've been in business since 2006, so they've been serving the Greenwood community for 6 years. Over the course of those years, the branch has been giving back to the community by participating in the Komen Central Indiana Race for the Cure. Like any Stanley Steemer location, the Greenwood branch is dedicated to customer service.
Business highlights
Emergency Services Offered
Services we offer
Carpet Cleaning, Hardwood Floors, Tile and Grout, and Upholstery Cleaning
Description of Work: cleaned carpet in 3 rooms and a hallway deordorized and protectant on carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carmen F.
07/2016
3.0
carpet cleaners
+ -1 more
They did a good job but the guy was talking to you into ending up buying more than you want. One time, a guy scratched my wooden floor. It wasn't very easy to get it done. I was kind of surprised. They did a good job with my floors. They could have been responsive about the complaint on the floor. He ignored my calls a couple of times.
Description of Work: We used Stanley Steemer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$120
Richard L.
06/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
KEVIN A.
06/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Marie B.
04/2016
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$450
Suzanne H.
04/2016
4.0
carpet cleaners
+ -1 more
They were okay. I might use them again.
Description of Work: I used Stanley Steemer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
STEPHEN H.
11/2015
3.0
carpet cleaners
+ -1 more
They did a good job. However, the whole time they were here they were constantly trying to up-sell other products.
Description of Work: They did carpet cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
$199
Tom R.
01/2015
5.0
carpet cleaners
+ -1 more
has gone well.
Description of Work: They have cleaned all of the carpeting throughout our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather K.
09/2014
3.0
carpet cleaners
+ -1 more
The appointment was scheduled quickly and they offered an evening appointment (which was convenient). The technicians were punctual, polite, and efficient. However, they were unable to remove any stains that I had been unable to remove with a personally-owned steam cleaner. In my opinion, they did not provide any value for the cost paid. Perhaps their services would be better suited to more routine maintenance shampooing, but I could rent a Rug Doctor and shampoo it myself at a considerable savings.
Description of Work: Cleaned six rooms and two hallways, approx. 1500 square feet, so we could list our house for sale.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$253
DAVID P.
05/2014
1.0
carpet cleaners
+ -1 more
Two people came out and everything seemed ok. I asked them before they came if they would do the front edge of the steps, because I have noticed in the past with other cleaners that it doesn’t get cleaned properly. I called them back because they had left a piece of equipment here and to ask about the front of the steps. He said they would clean them when they came back, but they sent the same crew out a week later and they just seemed like they wanted to pick up the equipment and didn’t finish cleaning. I wouldn’t use them again.
Description of Work: They cleaned the carpets in my home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Stanley Steemer is currently rated 4.1 overall out of 5.
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet Cleaning, Hardwood Floors, Tile and Grout, and Upholstery Cleaning