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Rick Stephens Builder LLC

Roofing, Interior Painting, Chimney Repair,


Services we offer

Roofing.

Reviews

3.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
6%
1
24%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
3.9
responsiveness
4.0
punctuality
4.0
Showing 1-17 of 17 reviews

Nick H.
09/2020
5.0
chimney repair
  + -1 more
Rick Stephens did an outstanding job! I think I found less than 5 nails in my mulch after roof completion. Timely and easy to work with. After roof was on, we had the house painted. The paint matches the gutter perfectly. I could not be more happy and would highly recommend Rick Stephens again
Description of Work: Roofing, gutters and painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Chuck C.
01/2019
5.0
roofing
  + -1 more
I was concerned my roof had reached the end of it's life. Rick came out and inspected and informed me I likely had more life left. I appreciated his honesty as I really didn't want to replace at this time. He was prompt, professional, and his bid was in line. Will use him when needed.
Description of Work: roof inspection

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck C.
01/2019
5.0
roofing
  + -1 more
New roof, siding, trim painting at my brother's house in Whiteland, IN. Work was performed in a timely manner with a high level of craftsmanship and quality materials. All scheduled work dates were kept. Would recommend to all looking for quality at a fair price.
Description of Work: roofing, siding, painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck C.
01/2019
5.0
drywall, interior painters
  + 0 more
I couldn't be happier! We gutted our kitchen and added some walls, and removed a wall. As drywall installation and finishing takes multiple trips to get the best finish, I was amazed they called every time to confirm visits, and called to let me know when they were done for the day. A scheduled trip was never missed which is unheard of in today's world. I had no problem leaving my home open for them on scheduled days. I see other reviews for them declaring scheduling conflicts and wonder how much of that could be a homeowner issue because I was completely satisfied.
Description of Work: painting, drywall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Reed K.
11/2018
1.0
drywall, interior painters
  + 0 more
Overall this was a nightmare experience. Rick and his team completed the work that should have taken 2 or 3 days in over a month. Also, the price we were charged was WAY above what the insurance estimate put it at. Lastly, Rick (the owner) was not easy to work with. We 100% WILL NOT use him again or recommend him to anyone we know. Steer clear of Rick Stephens unless you want to overpay for slow work with an unprofessional team.
Description of Work: Drywall & Painting

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$2,000

Response from Rick Stephens Builder LLC
This project did turn into a nightmare for us, too. Several trips are always required for any drywall project in order to get a good, smooth drywall finish ready for paint. Several trips are always needed to allow the drywall mud to dry properly between coats, and a separate trip just for sanding. Then priming and painting require 2 trips minimum to allow for proper drying. We would never tell a client that 2 or 3 days would be all that is needed for a project such as this, and it would be unrealistic to expect that short a timeline in order to achieve a professional result. The homeowner had out-of-town travel days during this project, and as we were not permitted access unless he was on-site, it became a scheduling nightmare for us to accommodate short-notice visits around his travels. Although there were a few incidents where we could not meet his short time-frame notifications, we made every effort to re-schedule other projects to bring this to completion. I will not address the pricing reference as it is false and all pricing was disclosed before commencing the project. Perhaps I was somewhat difficult to work with as I could not always work visits around his short-notice schedule, yet I tried exceptionally hard so we could complete this project and move on to other projects more easily scheduled.

Dawn B.
08/2017
1.0
roofing
  + -1 more
When I hired them they said they would fit me in to their schedule but they did not give me a date and time. They showed up and jumped my fence to get into my back yard. Good thing I did not have a big dog behind the privacy fence at that time. They started their work one day and did not get the project done and left all kinds of tools and debris around my dog yard. I have several dogs and I had to take them out on a leash until they came back more than a week later to finish the project. After the project was complete, I found lots of roofing nails in the trim of my garage, did they need practice using their nail guns? Then I filled 2 large Ray's trash cans with all of the debris that they left behind. I picked up all of the cut off pieces of shingle and shingle wrappers, I went to TSC to buy a magnetic roller so that I could pick up all of the nails that were all over my dog yard. They did not follow the instructions on the job. When I called to talk to them about it, they were very rude and said that they gave me a good deal and I should be happy with the spotty work. It would not have been a good job if it was free, let alone several thousand dollars. A few weeks after the job was done someone with a similar description of the workers were attempting to break into the newly finished garage. Moral of the story don't use them, they are not professional and they were rude and did not want to resolve the issue.
Description of Work: I had a 2 story detached garage that needed roofed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Dawn B.
08/2017
1.0
roofing
  + -1 more
When I hired them they said they would fit me in to their schedule but they did not give me a date and time. They showed up and jumped my fence to get into my back yard. Good thing I did not have a big dog behind the privacy fence at that time. They started their work one day and did not get the project done and left all kinds of tools and debris around my dog yard. I have several dogs and I had to take them out on a leash until they came back more than a week later to finish the project. After the project was complete, I found lots of roofing nails in the trim of my garage, did they need practice using their nail guns? Then I filled 2 large Ray's trash cans with all of the debris that they left behind. I picked up all of the cut off pieces of shingle and shingle wrappers, I went to TSC to buy a magnetic roller so that I could pick up all of the nails that were all over my dog yard. They did not follow the instructions on the job. When I called to talk to them about it, they were very rude and said that they gave me a good deal and I should be happy with the spotty work. It would not have been a good job if it was free, let alone several thousand dollars. A few weeks after the job was done someone with a similar description of the workers were attempting to break into the newly finished garage. Moral of the story don't use them, they are not professional and they were rude and did not want to resolve the issue.
Description of Work: I had a 2 story detached garage that needed roofed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

DIANA K C.
04/2017
5.0
roofing
  + -1 more
Just fine, Prompt courteous, kind, very nice job! patched up my roof and repaired.
Description of Work: Roofing on my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob M.
10/2015
1.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$8,000

Barbara E.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: | | | | | | | | | | | | |Put on new siding on house and garage, new gutters and covers on garage, fixed 2 gates, put vinyl on eaves and trim. Now I no longer have to paint anything or clean the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Deanna S.
06/2014
5.0
roofing
  + -1 more
Good staff and workers, good price and very responsive. Did an inspection with owner and immediate response to a couple of minor things.
Description of Work: New roof and accessories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Don M.
05/2014
5.0
roofing
  + -1 more
We have used Rick several times in the past. We found him to be reliable and efficient. We are very pleased with his work.
Description of Work: Install roofing on our parsonage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Deanna S.
08/2013
5.0
roofing
  + -1 more
Great.
Description of Work: Replace roof and some gutters. Paint garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

HYNDA Z.
04/2010
5.0
roofing
  + -1 more
Because I had successfully employed Rick to repair my roof in the past, I called him again. He traveled to Anderson twice to look at my roof and the rain damage to the interior of my house. He quoted me a price on the spot and fixed the roof the 2nd time he was there. The roof no longer leaks and one cannot tell from the outside appearance of the roof that it has been repaired. Personable, professional service with which I am very please. I will call Rick again if ever needed
Description of Work: My roof was storm damaged and was leaking; Rick repaired the damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANDREA S.
12/2009
5.0
chimney repair
  + -1 more
He is excellent. We have used him before for our entire roof. We will use him again in the future.
Description of Work: We used Rick Stephens Builder last week. He replaced the wrap around our chimney where he would have put vinyl siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

FRANK B.
05/2008
5.0
roofing
  + -1 more
It was an insurance claim and they did an excellent job. Foreman came back the next day to check all the work.
Description of Work: Tear off the old roof and replace with asphalt shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2007
2.0
roofing
  + -1 more
I WOULD NOT HIRE THIS COMPANY AGAIN.
Description of Work: PUT A NEW ROOF ON DUE TO HAIL DAMAGE. THE FLUE ENDED UP LEAKING AND THEY HAD TO FIX THE HALLWAY, WHICH THEY DID AT NO CHARGE.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$5,253

    Contact information

    PO Box 7211, Greenwood, IN 46142


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Interior Painting,
    Chimney Repair,
    Drywall

    FAQ

    Rick Stephens Builder LLC is currently rated 3.8 overall out of 5.
    No, Rick Stephens Builder LLC does not offer free project estimates.
    No, Rick Stephens Builder LLC does not offer eco-friendly accreditations.
    No, Rick Stephens Builder LLC does not offer a senior discount.
    No, Rick Stephens Builder LLC does not offer emergency services.
    No, Rick Stephens Builder LLC does not offer warranties.
    Rick Stephens Builder LLC offers the following services: Roofing.

    Contact information

    PO Box 7211, Greenwood, IN 46142