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4.638 Reviews
Showing 1-25 of 38 reviews
Michael S.
09/2016
landscaping, lawn treatment
+ 0 moreWas done on time, quickly, - too soon to see results.
Description of Work: Reseeding and aeration
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Yes, I recommend this pro
Tom E.
11/2015
landscaping, lawn service, mulch
+ 1 moreThe crew arrived and got right after the work. One minor mix up on the plant order. The crew leader brought the issue to my attention, gave me options and asked what I wanted to do. The issue was resolved during their lunch break. Work was finished same day, just as some light rain started. Crew were all hard workers and knew what they were doing. Crew Leader Doug asked multiple times if everything was looking ok. Amanda, estimator, showed up as she said she would to discuss job with the crew leader and checked in with me. First work of this type we had ever contracted for, so was a bit surprised at the cost, but the work looks good. Hoping the plants survive the winter.
Description of Work: Tear our landscape across front of home. Back filled with top soil, put down new plants and weed screen, installed metal edging and covered with rock.
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Yes, I recommend this pro
$3,200
Ellen R.
12/2014
lawn service
+ -1 moreWe have used them for years. We live on a private lane, and somebody else on the lane used them, and the person we were using stopped mowing lawns due to health reasons, and so we approached this company, because our neighbor was pleased with them. Since we were not very far, they took us on, and we have had them now for at least 4 summers, and they have been excellent. We have a 5 acre property and they mow about an acre which is on a hill. We initially kept loosing people, because nobody likes mowing on a hill. This last summer when they came to mow, they felt it wasn't a good idea to mow on the hill, because the ground was too muddy, and their machine slipped into the ravine. They are very reliable, and the crew do excellent work. On the rare occasion that doesn't quite meet my husbands standards, he calls and speaks to the manager, somebody comes out and does it. They are very customer oriented, and they are ready to please. They don't charge us too much, and loosing us wouldn't put a dent in their pockets, but they still treat us like we are big customers. The crew are non English speaking Mexicans, but the crew manager speaks English, and they are in and out of our property within 15 to 20 minutes. Somebody does the front, someone the back, and someone does the trimming.
Description of Work: We use Primary Grounds for lawn mowing.
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Yes, I recommend this pro
$50
Amy P.
04/2014
landscaping, hardscaping
+ 0 moreAmanda came to our property on March 27 to discuss the details of our backyard projects and measure the areas to be designed. She stated that she would have a design along with cost breakdown to me early the following week. A week later, I contacted Amanda to see how the plans were coming along. A few more days and Amanda finally got the plans to me (with an apology). However, the plans did not take into consideration a lot of things we had discussed nor our family dynamics. Needless to say I will be choosing a company that listens to my needs and communicates better. UPDATE: After speaking and meeting with the owner and Amanda again, Amanda still failed to follow through!
Description of Work: Landscape/hardscape estimate
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Response from Primary Grounds
Eugene K.
02/2014
landscaping
+ -1 moreThey have done a good job during the tough dry summer / fall.
Description of Work: They perform lawn fertilization services.
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Yes, I recommend this pro
$120
Ingrid H.
11/2013
landscaping, mulch
+ 0 moreI didn't think enough rip rap was used and they didn't spread the fill dirt and straw the way I wanted it.
Description of Work: spread grass, straw, dug ditch and spread rip rap, and planted a tree.
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Yes, I recommend this pro
$3,000
JERRY AND JENNY W.
06/2012
drain pipe, landscaping
+ 0 moreSlow start due to miscommunication but extremely cooperative and flexible. Very professional crews and management. Would have no problem using them in the future.
Description of Work: Lawn fertilizer and treatment. Previously installed drain fields and perimeter drains. This time installed dry well, landscaping stone and one final perimeter drain.
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Yes, I recommend this pro
$1,500
Murray & Valerie S.
05/2012
lawn treatment
+ -1 moreWe have used them several times. They are very tidy. They don't leave chemicals on the driveway, etc.
Description of Work: They do our fertilizing and grub control.
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Yes, I recommend this pro
David R.
10/2011
landscaping, lawn service, mulch
+ 1 moreThey were very professional. I like their work.
Description of Work: They were taking care of shrubs and cut a couple of small trees. They also put mulch down.
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Yes, I recommend this pro
$2,300
Bill F.
10/2011
lawn service, lawn treatment
+ 0 moreI moved into my current residence last year and they've already eliminated nearly all my weeds on a 1.75 acre lot. My grass is green, lush, and difficult to keep mowed since I started the treatments. I had a special request due to a beehive on my property and Primary Grounds handled it without issue.
Description of Work: This year, I contracted with Primary Grounds for their annual 6-step lawn treatment.
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Yes, I recommend this pro
$230
ANDREA & ROBERT W.
09/2011
drain pipe, landscaping, hardscaping
+ 1 moreThey have done work for us previously. They are very professional and conscientious about what they do. They listen to us and what our concerns and needs are. Pat Cooley is the landscape architect. He listened to what we wanted and tried to give us that. The workers were real good guys.
Description of Work: We used Primary Grounds to put two French drains in our lawn and they extended a walkway from where they had done initial landscaping around through a gate to the back door of our garage. They also did a planting bed around a tree in our front yard.
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Yes, I recommend this pro
$4,000
Bridget T.
08/2011
landscaping, lawn service
+ 0 moreVery poor quality of service. Unresponsive and unreliable. Horrible experiences. Lazy workers. They cut corners, were very unreliable, took forever to get back with us on quotes, and made many promises they never kept.
Description of Work: We used primary grounds for a multitude of services. The first thing was lawn fertilization/weed control. Very poor quality of service. Unresponsive and unreliable. They also did a spring cleanup for us. Horrible experience. One of the things we asked them to do was to enlarge the mulched rings around our evergreens and put new mulch down. They put the mulch down right on top of the grass. What kind of wok ethic is that? My husband called and asked why would they do such a thing and the only thing they said was well we can come spray something to kill the grass. Pure Laziness! Everyone knows that when you edge your trees and put down mulch you don't just dump it on top of the existing grass. It looks good that day but a couple of days later, the grass just pops right on through and looks awful!!!! The other thing they did for us was they cut our grass every week. Or, let me rephrase that, they cut part of the grass every week. Everyweek I had to call them back to get them to do the trimming they forgot or to do the edging they forgot. They even missed whole sections of my yard. One day i caught them cutting my front yard with a weed eater!!!! I think it was a race to get the job done as fast as possible. Quantity over quality. Every project they did it seemed there was no one to manage it. Except me. I felt like I had a part time job managing these people. They cut corners, were very unreliable, took forever to get back with us on a quotes, and made many promises they never kept.
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$5,500
Response from Primary Grounds
Myra F.
04/2011
landscaping, lawn service, mulch
+ 1 morePat Cooley was great to work with on our project. He was patient and knowledgeable in planning the changes desired and was willing to go the extra mile to be sure it was right. I would certainly recommend Pat for future work. We enlarged a couple of flower beds and replaced shrubs with those that required less maintenance in addition to mulching all trees and beds. He was flexible in the pricing so I could make selections that fit our budget.
Description of Work: Enlarged flower beds; replaced plantings along front of house and re-mulched all flowerbeds, trees.
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Yes, I recommend this pro
$500
DAVID L.
03/2011
landscaping, lawn service, irrigation systems
+ 1 moreOverall, the service went well. I really liked their attention and endeavor to what really needed to be done from an overall drainage standpoint.
Description of Work: Put in a swail and reseeding the entire area around, providing drainage on the side of the house.
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Yes, I recommend this pro
ANDREA & ROBERT W.
12/2010
landscaping, hardscaping, lawn service
+ 1 morePat Cooley, the landscape architect for Primary Grounds, visited to look at the existing landscaping and to learn how we wanted to change it. Pat came back a few days later with a beautiful color rendering of the design for our patio and landscaping. It was obvious from the design, Pat had listened to our ideas and understood what we wanted. He proposed a design that met all of our needs and was aesthetically better than anything we had envisioned. The work began and was completed within the time frame promised. The crew; Dan, Adam, and Gabe; did a wonderful job! They were conscientious and professional. Any questions or concerns we had were respectfully addressed by the crew. We are very happy with our new patio, the landscaping, and the whole experience. Family and friends are impressed with the quality of materials and workmanship. I highly recommend Primary Grounds.
Description of Work: A landscaping design was proposed by primary grounds. After acceptance of the plan, existing plants were removed, relocated or temporarily placed in a holding area until new planting beds were ready. A stone patio was installed, dry river-bed reworked and improved, and saved plants relocated to improved planting areas. The plan included provisions for drainage and water issues.
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Yes, I recommend this pro
$14,000
Bill F.
10/2010
drain pipe, landscaping
+ 0 moreThe whole experience was positive from start to finish. I called PG and Scott gave me a verbal quote over the phone. Pat and Matt came out the following week and discussed the job in detail in with me. The following week Pat provided me a quote (which was lower than Scott originally quoted me) and let me know there would be about 4 weeks of lead time required for the job. After giving my approval to start the job, the crew arrived the week originally promised. Their work was fantastic. In addition to the quoted work, the guys grated a larger part of my gravel driveway at no charge. When the invoice arrived, the amount due was exactly what Pat originally quoted me.
Description of Work: I had Primary Grounds install a drain in my driveway to stop flooding in my garage. This included also included trenching and installation of 75' of drainage tile.
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Yes, I recommend this pro
$2,100
Julie M.
09/2010
landscaping, irrigation systems
+ 0 moreThey are in the process of doing the work - it is not complete yet. I don’t know the total cost of the project yet because we are still negotiating part of it right now. Their communication has been excellent and they’ve been keeping me updated as to their progress. They are extremely prompt in responding to questions and phone calls. Update: July 2011. The shrubs the planted are doing well, despite the harsh winter. The landscape fabric is showing already in several places. I am least satisfied with the lawn improvements. I was told last year that my side yards, which were sparse, would be much improved by next spring, and they might also re-seed the sides to help that, if needed. After some communciation issues, I was contacted by my project manager, and I asked him to come out and look at the lawn, because I felt that it was no better than last fall, but wanted this opinion. He came out and looked at the lawn and said it looked great. I have hired another service to re-seed my lawn.
Description of Work: I used Primary Grounds to do lawn improvement and some brief landscaping.
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$2,000
Bernice U.
08/2010
landscaping, lawn service
+ 0 moreIt was getting close to my daughter's wedding dfay and I needed a yard service to trim everything in the front & badly overgrown back yard and replant areas in the flower beds where overgrown bushes had been pulled. The owner came promptly after I called to tour the yard for the estimate & advised me on work suggested to be done. The written estimate came quickly and was followed up as soon as possible with a crew of three who did an outstanding job of trimming and weeding in all the beds and small trees. The crew was very pleasant and even redid some bushes with a smile after the owner arrived & told them they needed to take off more growth, which we had discussed during the estimate tour. I was extremely pleased with their work. The thorough weeding resulted in 3 small plants I had recently planted being pulled, but it was a small price to pay for the quality of the work done. I would suggest you mark new growth that you don't want pulled. Afterwards, the landscaper returned to plant 13 new bushes/perennials as we discussed. The stock was a very nice size and all have grown well where they were planted. I am extremely pleased with this service & will definitely use them again for my landscaping needs.
Description of Work: Spring landscape service including landscape trim, weeding beds, trimming of landscape trees, replant shrubs that were removed
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Yes, I recommend this pro
$2,500
ROBERT A.
06/2010
landscaping, lawn service
+ 0 moreThey are a very dependable comapny that does a great job.
Description of Work: This company has maintained my lawn and landscaping for 16 years.
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Yes, I recommend this pro
$85
Jessica H.
06/2008
hardscaping
+ -1 moreThey got it done in one day. They are willing to do whatever it takes to make the customer happy. They owner is great. We have used them for the last 5 years for several types of services.
Description of Work: They removed the mulch in the yard and put in river rocks.
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Yes, I recommend this pro
$3,000
SCOTT B.
01/2008
lawn service
+ -1 moreI contacted Primary Grounds after my former lawn care company became unreliable. They came out and fertilized my lawn within the same week I had called. I have an irregular shaped yard and I was concerned about explaining the boundaries to a different person every time it was to be treated. The owner, Scott Rau, assured me that it would be the same person doing the work and he even had a very detailed drawing of my property that he said he would keep on file. I have had previous landscape work that was completed by Primary Grounds and have never had any issues. All of the workers were very pleasant and Scott Rau has visited almost every job at my house that they have performed. Never a problem and I will use them in the future!
Description of Work: Fertilized my yard.
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Yes, I recommend this pro
Bill F.
10/2006
landscaping, hardscaping, lawn service
+ 1 moreThey have been very punctual and professional from start to finish. Scott returned my calls in timely manner and helped me with plant selection for my new flower beds. I had a billing issue and his office staff resolved the problem with me on the phone.
Description of Work: Scott and his crew performed their six-step lawn care program, mowing service and landscape maintenance this year. In addition, they have removed brush piles, built a retaining wall and new flower bed for me.
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Yes, I recommend this pro
$3,000
MARILYN S M.
11/2004
hardscaping
+ -1 moreHE WILL NOT RETURN MY CALLS TO PUT THE ROCK IN. THE AGREEMENT WAS TO COME OUT AND PUT IN THE ROCK.
Description of Work: PUT IN ROCK.
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$2,000
Response from Primary Grounds
Rachel W.
08/2004
landscaping
+ -1 moreTHEY DID A NICE JOB FOR THE PRICE I PAID, I WAS ON A VERY TIGHT BUDGET.
Description of Work: LANDSCAPED BACK YARD.
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Yes, I recommend this pro
$1,400
MARILYN S M.
03/2004
landscaping
+ -1 moreMY INITIAL CONTACT HAS BEEN VERY GOOD. I HAVE BEEN VERY PLEASED!
Description of Work: AN ESTIMATE FOR TREE REMOVAL AND PLANTING NEW TREES.
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Yes, I recommend this pro
- 1(current)
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Contact information
5234 W Stones Crossing Rd, Greenwood, IN 46143
www.primarygrounds.comLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Mulch and Topsoil,
Drain Pipe Installation,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Holiday Decorating,
Snow Removal
FAQ
Primary Grounds is currently rated 4.6 overall out of 5.
No, Primary Grounds does not offer free project estimates.
No, Primary Grounds does not offer eco-friendly accreditations.
No, Primary Grounds does not offer a senior discount.
Yes, Primary Grounds offers emergency services.
No, Primary Grounds does not offer warranties.
Primary Grounds offers the following services: Landscape Contractors
Contact information
5234 W Stones Crossing Rd, Greenwood, IN 46143
www.primarygrounds.com