Friendly house cleaning with a personal touch. You will enjoy a clean house after we leave. Call us and give us a chance to meet your expectations with reasonable prices.
The big deal visit went really well. They were quick, effective, and efficient. After hiring them full time, things really went downhill quick.
Description of Work: The company was very responsive for this first visit. Afterwhich, I hired them on a regular basis since they were puncual, efficient, and quick. However, about three visits into the routine cleaning, their work got very sloppy. A family heirloom clock and a porcelein horse statue got broken. They were quickly repaired or replaced. Commuication was very difficult as one of the two on the cleaning team did not speak English. Shortly thereafter, they resigned to "pursue other types of business", leaving me without a cleaning company. No two week notice, but just quit.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$75
Response from Milena House Cleaning
Thank you for your review. As we have told you about a year ago in reply to your first comment, we have discontinued offering housecleaning services. Now, we offer only gutter and window cleaning services. We welcome you to contact us and get served from us again regarding gutter and/or window cleaning services. After that, you can share your new experience with us to Angie's List members instead of re-posting similar reviews regarding housecleaning in which we do not offer anymore.
Deborah R.
12/2012
5.0
window cleaning
 + -1 more
I was very pleased with the entire experience. They were responsive and did an excellent job cleaning my windows. I would definitely use them agan.
Description of Work: Clieaned windows inside and outside including screens - 2 story house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
JEFF M.
12/2012
3.0
house cleaning
 + -1 more
Just OK. Didn't find them very throrough. Were very polite and couteous.
Description of Work: vaccuming, dusting, bathrooms
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$99
CHRIS & SHEILA K.
12/2012
4.0
house cleaning
 + -1 more
Angel and his mother were very friendly and opened to suggestions. I mentioned not to use abrasives on my sinks and that went very well. I felt it was my fault for not mentioning to them not to polish my floors. They only needed to be washed but at the time it didn't occur to me. They did what was standard procedure but the results were that my floors were sticky. I had to go over my floors 3 times to remove the polish on my no-wax floors.
Description of Work: House dusted, polished, vacuumed. Bathrooms cleaned.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Laura H.
12/2012
5.0
house cleaning
 + -1 more
I contacted Milena and she was able to schedule my home pretty quickly. She didn't do the cleaning herself but did send her mother and her brother to do it. They both arrived promptly and spent a total of 4 man hours cleaning my house. They did a fantastic job.
Description of Work: Cleaned several rooms in my house top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
MARY S.
12/2012
5.0
window cleaning
 + -1 more
They cleaned all windows inside and out of my ranch home. They worked efficiently and quickly and did an excellent job. I was happy with the two individuals that came to perform the work. I had signed up for the deal through an Angie's list promotion, for the flat rate of $125. When they were there performing the work, I had asked about their normal price and I was told the $125 would be the normal price for a house my size. So I feel like there wasn't a deal there through the Angie's list promotion.
Description of Work: Window Cleaning of whole house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joyce F.
12/2012
5.0
house cleaning, window cleaning
 + 0 more
She did a good job cleaning the windows so I asked her to come back and clean the house. Overall, she does a good job and her prices are reasonable.
Description of Work: I purchased a deal from Angie's List for her to clean my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joy W.
12/2012
4.0
house cleaning, window cleaning
 + 0 more
They arrived on time, did a through job of cleaning. One thing that was a Don't - was they used a product on our wood floor that made it smear and show footprints, we had never expereience that with any of the cleaning products used by us or other agencies.... If I used them again I would request they not use there product and use ours....which is Bona...
Description of Work: They cleaned our entire house...they did a great job, would definitely use them again. However, we live in Noblesville and they did not want to travel that far...(I certainly understand).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Pamela J.
12/2012
5.0
gutter cleaning
 + -1 more
Great job!! On time and very professional.
Description of Work: Cleaned all gutters on a two story home, repaired and reattached downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LISA & JEREMY S.
12/2012
5.0
house cleaning
 + -1 more
Excellent job - we wanted to hire this contractor for repeat cleanings at our house, but they prefer not to drive to Fishers on a regular basis due to the traffic/distance. Cleaned the main floor and 2nd floor of our home - 3 bathrooms, kitchen, bedroom, dining area, living room - swept, mopped, cleaned toilets, dusted, cleaned appliances, etc.
Description of Work: big deal for 4 hours house cleaning for $75 - 2 people
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tomisa S.
11/2012
5.0
house cleaning
 + -1 more
They were great. They were thorough and meticulous. They cleaned places I never dreamed of.
Description of Work: This was a Big Deal for housecleaning. THis was a deep cleaning. They washed the door, the wall, the door knobs, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Maridee E.
11/2012
5.0
house cleaning
 + -1 more
Elena and Angel arrived on time and prepared for a full two hours' work. They tackled and completed my priorities. I knew there wouldn't be time to clean everything, but the cleaning of the shower/tubs in the bathrooms far exceeded my expectations.
Description of Work: Thorough housecleaning with emphasis on bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ROMMIE L.
11/2012
5.0
house cleaning
 + -1 more
The arrived on time and had sufficient equipment to do a very thorough job.
Description of Work: Purchased the 4 hours of house cleaning special. Had kitchen and bathrooms thoroughly cleaned in preparation for listing house on the market for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
LINDA L.
11/2012
5.0
window cleaning
 + -1 more
Excellent job...arrived promptly, were very friendly, and even climbed on the roof to clean my 2 skylights at no extra charge. Great folks.
Description of Work: Cleaned windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
TODD H.
11/2012
5.0
window cleaning
 + -1 more
At first there was a misunderstanding about what the 'deal' included. The job was bigger than what the 'deal' covered. But we reached an agreement for the work and it proceded well. The serviceman did a good job and we were satisfied.
Description of Work: Cleaned windows on the outside and some on the inside that did not have grids over the glass. The above date is very approximate because the service date was a while back.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Diane W.
11/2012
5.0
gutter cleaning
 + -1 more
They were very good. He responded quickly and came and did the work very neatly. We were very happy with their service.
Description of Work: We bought a Big Deal for $99 for Gutter Cleaning up to 2,500 Square Feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jon H.
11/2012
5.0
window cleaning
 + -1 more
The crew arrived on time and we reviewed the work to be done. They were professionally dressed and friendly. They worked without pause and cleaned both first and second floor windows. The result could not have been better.
Description of Work: All of our windows on two stories were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dan & Joan F.
11/2012
4.0
window cleaning, replacement windows
 + 0 more
Got the job done - windows were clean but did feel they rushed through the job a little - perhaps because of a late start time.
Description of Work: Got big deal from Angie's List for window cleaning. Job was fine though it felt as if they were rushed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mary U.
11/2012
5.0
window cleaning
 + -1 more
Start to finish was without a flaw. No problems and all work done with care and done very well.
Description of Work: Purchased services through one of the Big Deals. Angel was punctual, professional and the windows were cleaned and looked great. Definitely would use their services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Elizabeth R.
11/2012
5.0
house cleaning
 + -1 more
They sent 2 workers and they did a good job. I was very pleased.
Description of Work: This was a Big Deal for $75 for 4 manhours worth of housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Larry B.
11/2012
5.0
house cleaning, window cleaning
 + 0 more
Excellent. This is the second time we had them. We continue to use their services.
Description of Work: Clean windows in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
RONALD M.
11/2012
5.0
window cleaning
 + -1 more
They arrived precisely on-time and worked diligently until all windows were cleaned. They were very easy to get along with and extremely pleasant in every possible way.
Description of Work: Bought Angie's List Big Deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
DONALD H.
11/2012
4.0
house cleaning
 + -1 more
Had some trouble with scheduling/ likely not their fault. I generally pleased.
Description of Work: They cleaned the entire house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$100
Patricia M.
11/2012
5.0
window cleaning
 + -1 more
Angel cleaned these 18 windows so well you can't tell they're there! Absolutely no streaks, no drips and the sills, inside and out, are spotless. Angel is a real pro, and a gentleman, too! Will absolutely use his service again.
Description of Work: Cleaning of 18 windows in my home (single story), inside and out. I had already removed and stored the screens for the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
MELISSA B.
11/2012
4.0
house cleaning
 + -1 more
The workers intorduced themselves and then quickly proceeded to complete the job. The man offered a pamphlet explaining all the services his company offers and was cordial and willing to answer questions. The female was much more reserved, but both were hard-working.
Description of Work: They cleaned my home including vacuuming, dusting, mopping, etc. They were thorough and efficient.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
House Cleaning,
Gutter Cleaning,
Windows
FAQ
Milena House Cleaning is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Yes, Milena House Cleaning offers free project estimates.
No, Milena House Cleaning does not offer eco-friendly accreditations.
No, Milena House Cleaning does not offer a senior discount.
No, Milena House Cleaning does not offer emergency services.
Yes, Milena House Cleaning offers warranties.
Milena House Cleaning offers the following services: House Cleaning.