NO SUBCONTRACTORS USED. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE CHARGES. MAY CONTACT THROUGH EMAIL: kleaningbydesign@yahoo.com ASK ABOUT OUR ANGIE'S LIST DISCOUNT. 10% SENIOR DISCOUNT. PET FRIENDLY.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
COMMERCIAL & RESIDENTIAL FULL SERVICE HOUSECLEANING ON DAILY- WEEKLY-BI-WEEKLY- MONTHLY. MOVE IN-MOVE OUTS. FORECLOSURE TRASH OUTS. POST / Final CONSTRUCTION. PROPERTY PRESERVATION & REPAIRS. CARPET CLEANING. WINDOW CLEANING. WINTERIZE /DE- WINTERIZE . JANITORIAL SERVICE. LAWN SERVICE. FIRER AND WATER RESTORATION. All Types Of Janitorial Services Office Cleaning, School Cleaning, Ceramic Tile Scrubbing, Grout Cleaning, Public Restroom Cleaning. Construction Clean up.
We absolutely loved Kandy. Felt she was part of the family. All of a sudden, we never heard from her. Made numerous attempts to contact her (voice mails; text messages); however, we never received a response. If Kandy was not happy, we would have appreciated some type of resignation, or notice. Back to my search for another housekeeper.
Description of Work: Thorough housecleaning annually. Regular cleaning once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$145
Nikki G.
07/2013
1.0
house cleaning
 + -1 more
I had Kandy come for an estimate. I approved the estimate and was excited to get started. I have emails verifying the approved date and time (May 3rd between 9-10). After picking up the house and paying to take the kids to daycare to get them out of the house, I received an email about 10:30 telling me she will be there around 11, something about dropping her son off at the airport came up. Noon rolled around and no word. I called and left a message and emailed. No response to either. 1 pm came and I tried to call again. She had turned her phone off and it went straight to voice mail. I was worried about her because I thought maybe something happened. But then after a week went by with no response about why she didn't show up or apology, I was just mad. She will never be called again and I have since found someone I am really happy with.
Description of Work: Gave me an estimate and then did not show up to provide the services.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Mitchell R.
04/2013
4.0
house cleaning
 + -1 more
We contacted Anigi's List for an estimate of cost for a top to bottom cleaning of an empty 2 story house with very short notice to complete the job. She responded very quickly and was very well priced compared to some other quotes we received, considering it was an empty house. When she showed up she was professional and brought all the required implements, cleaning supplies, and trash bags. She was very friendly. She came late in the afternoon (as requested) and was here for several hours. We did a quick walk through together to familiarize herself with the house and set expectations. She had the empty house to herself without any interference. Once she was done, we did a walk through together for inspection. There was one minor miss, some sawdust was over looked in the back of a bathroom drawer, she was quick to respond by cleaning it up right away. My wife is very picky and stated she would definitely hire her again if needed since she did a very good job. It took about 4 hours.
Description of Work: This was an empty house when that needed to be cleaned. She responded quickly to a last minute request for a move-in clean up of a 2 story house and was reasonably priced. She was very professional and fairly thorough. She did floors, walls, cabinets, closets, windows, and 2 1/2 baths.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Julie B.
04/2013
5.0
house cleaning
 + -1 more
I wish I would have found her at least a year ago. She has cleaned our house once and has done a better job than the other people have done in six months!
Description of Work: Our house had been very poorly cleaned for several months (oddly, with a company on this list with very high reviews). I had mentioned to the new owners of that company my concern with simply using those Swiffer things for "dusting" and had asked if they could actually use a dust rag and polish instead. The owner said he would take that into consideration, but nothing changed. I called back again to discuss my crystal decorations and to my astonishment, the ladies assigned to our house "don't have Windex or anything like that" to clean crystal. So, we decided it was definitely time to look elsewhere. So, we found Kandy! She is wonderful! She is professional and does a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
DENISE W.
03/2013
5.0
house cleaning
 + -1 more
I pointed out what i would like to see done and she did that plus took an initiative offering her assistance in other areas of my home for cleaning. I really liked how helpful she was and enjoyed her personality and professionalism.
Description of Work: They did a deep cleaning on my home and would come every other weekend for maintaining my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ROBERT K G.
08/2012
5.0
house cleaning
 + -1 more
Kandy has been cleaning my home for over a year. I am very picky when it comes to my home, so having found Kandy was truly wonderful. She spends the time to do a good job and doesn't rush through like some other services I used in the past. She is like part of our family now. Kandy is top-notch, very reasonably priced, responsible, hard-working, thorough, and professional. I noticed another reviewer who was angry because Kandy didn't respond to her call. I know that Kandy's phone was stolen, so that may be the reason. I think Kandy is the 4th or 5th housekeeping service I tried until I was totally satisfied. The other services do not measure up...believe me, I've tried many of them. The others all start off with a bang, but eventually they get lazy and begin to under-perform. That has never been the case with Kandy. I highly recommend Kandy if you want high quality, like I do.
Description of Work: Monthly cleaning; annual in-depth cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Sherrie P.
07/2012
5.0
house cleaning
 + -1 more
They did a good job. They were thorough.
Description of Work: I used Kleaning by Design for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Rebecca W.
03/2012
5.0
house cleaning, floor cleaning
 + 0 more
Kandy is a little high priced but she is prompt and does an excellent job. She has a problem with a lost phone but she we finally reconnected and she has scheduled monthly cleaning. She is prompt and she cleans thoroughly when she comes. She does not do laundry but she washes dishes and cleans all surfaces in all the rooms. If you want to add some areas not normally, she will do it and she will also do minor installations. I needed a new shower head and shower rod replaced and she did a great job on that. She is kind and non judgmental.
Description of Work: She cleaned the kitchen and bath surfaces thoroughly with disinfectant. She cleans the floors and dusts in the other room. She washes the stove top grills and drip pans and she washes dishes. She sweeps, mops the floor as well and runs the sweeper. She cleans inside the microwave and does any additional requests when asked. She cleans the bathtub until it shines and takes out the trash.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JANET E.
03/2012
1.0
house cleaning
 + -1 more
It is a shame I couldn't try them because most of the reports I read prior to contacting Kandy were good. Obviously I can't hire someone that doesn't return my messages.
Description of Work: I contacted Kandy and she responded right away to ask if I wanted a one time cleaning and when could she come over to give a quote. I responded right away with my information, but never heard back. I emailed again with no response. Very unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
cindy S.
02/2012
1.0
house cleaning
 + -1 more
Kandy was prompt and good but in the last month I cannot get her to return my emails or phone calls. Don't know what has happened to her.
Description of Work: Kandy was doing a good job but in the last month I cannot get her to answer her phone or email and she hasn't shown up to do our regular everyother week Very disappointed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$75
Barbara M.
01/2012
4.0
house cleaning
 + -1 more
Overall okay but pricey for me based on previous cleaning person who also washed rugs and linens, did dishes and washed other clothes. Also, Kleaning by Design used a steam cleaner on my laminate floors and I did not care for that. Otherwise she did fine.
Description of Work: Monthly house cleaning for 3 months. Clean bedrooms including stripping the beds and remaking with clean linens; cleaning bathrooms. Cleaned living room.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Patricia M.
10/2011
5.0
house cleaning, window cleaning
 + 0 more
She has keys to my house because I think she is reliable and honest. She comes every two weeks. We set a schedule, she is always here, and she'll come extra when I call her.
Description of Work: Kleaning by Design came in just a couple of weeks ago. The first time she came she cleaned all the windows in my house and the second time she did my picture windows again because some people playing outside messed them up. I also use her for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT K G.
10/2011
5.0
blind cleaning, house cleaning, floor cleaning
 + 1 more
I have high standards and Kandy meets or exceeds all my expectations. She is thorough, conscientious, and committed. Unlike other cleaning services I have hired, Kandy provides the most thorough and professional service. I highly recommend her over any other of the services out there ... and believe me, I've tried several of them and they all left me disappointed. Kandy Hood is outstanding. She also went the extra mile to have her insurance company email her documents proving her insurance and bonding. Take my word, you will love working with Kandy. She's absolutely THE BEST in the business.
Description of Work: After I interviewed Kandy, I hired her and have been very pleased with my decision. Kandy's initial 2-day deep cleaning was thorough. My home was cleaned top to bottom and included the blinds, baseboards, etc. Then, I scheduled Kandy once a month to clean the house. She has been cleaning for several months. Kandy typically arrives around 10:00 a.m. and leaves around 2:00 or 2:30. My house is a two story house and includes 11 rooms. Kandy supplies her own cleaning products which leave the house smelling great! Some of the rooms are carpeted, some wood, and some ceramic tile; all are cleaned appropriately. What I like is that Kandy steams the ceramic floors, which assures me they are clean. If there is a project that needs particular attention one month, Kandy will incorporate that into her schedule. For example, if I asked her to work on the baseboards in the house one month, she will incorporate that request. Having a cat and a dog in our home, there is a lot of dust when she arrives each month. When she is finished, the house is spotless and smells great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
cindy S.
10/2011
5.0
house cleaning
 + -1 more
This was for a whole housecleaning. Kandy is very punctual and very good. She does a very good job and I have continued to use her everyother week.
Description of Work: cleans the whole house. Dusting, moping, bathrooms, vaccuming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jay W.
08/2011
5.0
window cleaning
 + -1 more
They were very professional and nice. They worked the whole time they were here. It was just two people and they did a wonderful job. I would recommend them to anyone.
Description of Work: They cleaned the exterior of the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy M.
08/2011
5.0
house cleaning, window cleaning
 + 0 more
Kandi, the owner was/is absolutely wonderful. She did everything she promised and more. I am very particular and was surprised to find everything cleaned the way I would have cleaned it myself. I would highly recommend her company/service to anyone.
Description of Work: Service set up to clean floors, baseboards, bathrooms, windows, polish furniture, ceiling fans, pictures, and light fixtures every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott S.
06/2011
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, home & garage organization
 + 3 more
It went very well..and (well) being an understatement, when we arrived home, we thought we were in the wrong house, everything was so clean! The garage was fantastic, they even setup the tables. These ladies are fantastic.. very very detailed. We defiantly got more than our moneys worth! We have asked them to come every 2 weeks to clean. I'm recommending them to everyone we know! Hire this company you will not be disappointed. Thank you soooo much Kandy & Jessica
Description of Work: Kleaning by Design was recommend by our friends that have used there services before, we have never used a cleaning service, with all the good things our friends had to say about them we decided to give it a try. Kandy & Jessica , Deep Cleaned our home top to bottom, carpet cleaning, window cleaning, blind cleaning and Organized our garage, so we could have our yearly family gathering.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
JENNIE M.
03/2011
3.0
house cleaning
 + -1 more
Kandy and Kristi cleaned our house for about 1 month. Kristi called two weeks ago to advise she and Kandy were splitting up the business and she would come clean the house with her cousin the next day. We were not comfortable with this and told Kristi we would prefer to talk to Kandy before making any changes to the original agreement. Kristi provided a phone number to contact Kandy and we have been trying to reach her for the last two weeks. We have also left voicemails for Kristi and no one has returned any of our calls or emails. At this point we would just like to have our house key returned. It's disappointing because they did a good job at a very reasonable price.
Description of Work: The first time was a deep cleaning of the first floor and 3 rooms on the second floor. Cleaned kitchen cabinet fronts, counter tops, appliances, dusted, cleaned glass and mirrors, steamed cleaned hardwood floors, window blinds, cleaned two bathrooms, vaccumed rugs, cleaned baseboards.Bi-weekly cleaning of first floor and 3 rooms on the second floor included couter tops, dusting, cleaned glass and mirrors, dust mopped hardwood floors and steam cleaned, cleaned two bathrooms, vaccumed rugs, changed the sheets on the bed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Kleaning by Design
I apologize for any inconvenience this may have, or has caused. I emailed this evening, was aware of this post, before my email. Kristi is no longer with my Company.
linda S.
02/2011
5.0
blind cleaning, carpet cleaners, house cleaning
 + 1 more
see above: i may not move now that my house is so clean. the txt from my wife was "uh, ya...good is an understatement". they were super nice and nice to our two dogs and two cats. and they changed the sheets on the bed. it is like coming home to a hotel.
Description of Work: I have a 1,600 Sq foot house. Kandy spent 7 hours there. working on her hands and knees to clean everything. She cleaned the floor, the bookshelves, the books, the blinds, the stairs, the lights, the light fixtures. i mean honestly it was a bit insane how much work she did. I contacted her monday, she was at my house tuesday. we got a quote and then she went straight to work. She worked from 1pm to 8pm straight. I am having her clean my house bi-weekly from now on. but the deep cleaning was simply insane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
JEFF B.
02/2011
4.0
house cleaning
 + -1 more
Contractor made an appointment and then called a few days before to reschedule. Everything was done well.
Description of Work: Cleaned my downstairs before Christmas.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$100
Doug Leonard D.
01/2011
5.0
blind cleaning, carpet cleaners, house cleaning
 + 1 more
They did a good job in a timely fashion. They did everything that we asked them to do. They also found some other things they could do. The price was reasonable. They were friendly and respectful.
Description of Work: We used Krystal Klean Cleaning Services one time. The house was empty and we had done work in it so they did a whole housecleaning before we moved in. They also did carpet and blind cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott S.
12/2010
5.0
house cleaning, property management
 + 0 more
Kandy & Kristi are ABSOLUTELY wonderful. We hired them to trash out 3 units, General cleaning, Carpet Cleaning, winterization, Lock change, replaced all interior doors in two units, and some drywall repair... to be honest when we hired them I really didn't feel that two women could handel the task but.... WOW I'm glad they proved me wrong. We would Highly recommend them if your looking to get the Job done right and very fair on prices, We will be using there services again A+ RATING
Description of Work: Property preservation and repairs 3 units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,780
Joanne C.
12/2010
5.0
blind cleaning, house cleaning
 + 0 more
Great job on thorough cleaning of my home. My house has never looked so good! I am beginning bi-monthly service with Krystal Klean next week. They do an awesome job and I feel so comfortable with them in my home.
Description of Work: Deep cleaning of my home. All blinds, woodwork, dusting, vacuuming, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joanne C.
08/2010
5.0
house cleaning
 + -1 more
Krystal and Kandi are very professional and easy to work with. They did a thorough job and I would definitly recommend their services and will be using them at my own home sometime in the near future.
Description of Work: Complete "Move In" cleaning for my daughters empty home before moving in. They thoroughly cleaned all three levels and although it took all day, (10 hours) charged the same amount that was quoted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Scott S.
06/2010
5.0
house cleaning
 + -1 more
I am pleased enough with their performance to have them continue to clean for me every two weeks.
Description of Work: Kandy & Kristi are efficient, friendly and very anxious to do a good job. I was very pleased with what they have done and intend to have them continue cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Kleaning by Design
They are a pleasure to work for. I look forward to a continued working relationship with them
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Property Management,
Home and Garage Organization
FAQ
Kleaning by Design is currently rated 4.4 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Kleaning by Design accepts the following forms of payment: Check,PayPal
Yes, Kleaning by Design offers free project estimates.
Yes, Kleaning by Design offers eco-friendly accreditations.
No, Kleaning by Design does not offer a senior discount.
Yes, Kleaning by Design offers emergency services.
No, Kleaning by Design does not offer warranties.
Kleaning by Design offers the following services: COMMERCIAL & RESIDENTIAL FULL SERVICE HOUSECLEANING ON DAILY- WEEKLY-BI-WEEKLY- MONTHLY. MOVE IN-MOVE OUTS. FORECLOSURE TRASH OUTS. POST / Final CONSTRUCTION. PROPERTY PRESERVATION & REPAIRS. CARPET CLEANING. WINDOW CLEANING. WINTERIZE /DE- WINTERIZE . JANITORIAL SERVICE. LAWN SERVICE. FIRER AND WATER RESTORATION. All Types Of Janitorial Services Office Cleaning, School Cleaning, Ceramic Tile Scrubbing, Grout Cleaning, Public Restroom Cleaning. Construction Clean up.