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Joyce Van Lines Inc

Moving Companies, Storage

About us

Joyce Van Lines, Inc. is a premier full service, independent carrier with a reputation built on quality, integrity, trust and superior customer service. Whether you are moving locally, across the country, or around the globe, our main business objective is to assure you of a professional and stress-free move to your new location.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Moving, Packing, Crating - Artwork, Oversized Glass Tops, & Marble Tops, Unpacking, Storage, & Extra Stop-Offs.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
MasterCard
Visa

Reviews

4.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.0
responsiveness
4.2
punctuality
4.2
Showing 1-9 of 9 reviews

Rosemary A.
12/2017
1.0
moving companies
  + -1 more
Worst move ever. They didn't verify the delivery address and arrived 3 hours late after 2 calls asking where they were. They gave us a price then added almost $700 after we were told we were paid in full. They had 1 mover that did almost nothing and was cursed out by another mover for his laziness. After complaining they reduced the additional amount to $351. They broke the leg on our couch which I repaired. They also broke our Christmas tree in half, the tree stand, and an antique gumball machine. We turned in a claim for $286 and they agreed to pay $55. They still have not sent the check to us. We were told to contact Trevor. He told us he would try to rectify our claim and call us back. He never did. When we tried to contact him again Mitzi told us to quit calling Trevor was not talking to us.
Description of Work: Moving from Indianapolis to Lafayette

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,981

Paul H.
06/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Full Movell

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robert S.
01/2014
5.0
moving companies
  + -1 more
Their agent came to the house and was very prompt and professional. Once we got the estimate and scheduled, they were right on time for the pickup. They were careful with our items while loading and they delivered everything on time. They were professional and careful with the unloading, as well. The estimate overestimated the cost and they quickly and fairly reimbursed the difference.
Description of Work: They've moved some of our items to Colorado.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
07/2013
5.0
moving companies
  + -1 more
OK
Description of Work: Provided a quote. We chose a different mover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
04/2013
4.0
moving companies
  + -1 more
The move, overall, went well. Problems and punctuality were minor in comparison to the over-whelming hassle they saved us for this process. People were courteous, professional, and helful when we needed extra explanations or work. One lamp damaged in the move, a few furniture scratches and wall scratches occured during both loading and unloading and delivery - no more than we expected and all were minor. No major complaints what-so-ever and we would recommend them to others.
Description of Work: Packing, loading and moving household belongings from Carmel, IN to Overland Park, KS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$7,050

MARIBETH O.
10/2010
5.0
moving companies
  + -1 more
Overall, the experience went well. They helped us move in April of 2010 and also in June of 2010. The second time, they brought our vehicles as well. The people are excellent. They did everything in a reasonable way, they always arrived on time, and helped us out with the moving process once we moved to Indianapolis. We had a grand piano, and they were able to lift it up and place it in our new home. We had no problems whatsoever with them and we're incredibly satisfied with their services.
Description of Work: Moved us from California to Indianapolis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JOSEPH C.
06/2010
3.0
moving companies
  + -1 more
They had to take apart a dinning room table and when they put the table back together they left out a board that made the table wobbly. I was able to find the missing board and put the table back correctly.
Description of Work: They did long distance move from Florida to Californa.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$4,330.96

Lynne H.
05/2010
2.0
moving companies
  + -1 more
I am obviously not using Joyce.
Description of Work: I had a great referral to Joyce Van Lines and was excited to interview them for our move across country. Two lovely ladies came by. One had a new computer that she really didn't know how to use, so that made the estimate time much longer. When she was leaving she said she would get back to me in two days with a quote. She called a couple of times to get more info from me. After a week I still hadn't received a quote. By that time I had interviewed another company and they had already given me a quote. I emailed Lisa at Joyce to ask her what was going on. Never heard back. When I received the quote from the other company I emailed Lisa to tell her that her competitor had gotten a quote to me in one day and after over a week I was still waiting to her from her. Again, no response. Finally, close to two weeks after my appointment with Lisa, we received the quote. It came in over $7,000 higher than the other two BBB rated companies. I decided to check on the BBB web site, Joyce isn't rated by them. Not only was the quote outrageously high (compared to the other two quotes that came in very close to each other) but, it is NON BINDING, and they state basically that they can charge whatever they want at the conclusion of the job!

Rating CategoryRating out of 5
value
2.0
professionalism
3.0


JOEL AND JILL B.
07/2007
5.0
moving companies
  + -1 more
I found them in the Yellow Pages; they sent a guy to our home and documented everything in the house and gave us an estimate to pack and move everything. We hired them to move and place everything in their storage, and hold it till the home we were having built was finished. They allowed us to place additional stuff in storage.
Description of Work: They came to the house, boxed everything up, and moved us approximately 3 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2121 Southtech Dr Ste 215, Greenwood, IN 46143

    http://www.joycevanlines.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    Joyce Van Lines Inc is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Joyce Van Lines Inc accepts the following forms of payment: American Express,MasterCard,Visa
    Yes, Joyce Van Lines Inc offers free project estimates.
    No, Joyce Van Lines Inc does not offer eco-friendly accreditations.
    No, Joyce Van Lines Inc does not offer a senior discount.
    Yes, Joyce Van Lines Inc offers emergency services.
    No, Joyce Van Lines Inc does not offer warranties.
    Joyce Van Lines Inc offers the following services: Moving, Packing, Crating - Artwork, Oversized Glass Tops, & Marble Tops, Unpacking, Storage, & Extra Stop-Offs.

    Contact information

    2121 Southtech Dr Ste 215, Greenwood, IN 46143

    http://www.joycevanlines.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM