Greenwood Restoration

Ken Gregory repainted house trim and our deck. He was initially held up last spring by rain. The rain continued throughout the time he painted and we expressed concern the damp surfaces might create a problem. He reassured us he painted under these conditions all the time The job was a problem from day one. He told me he was behind due to the weather and his work seemed rushed as he worked in and around rain. We first called him back to repaint areas he had missed. He gave us a hard time but begrudgingly returned. We marked the areas and retouched those HE felt were missed. I recalled Ken today regarding the deck -after just 9 months many areas have already peeled showing bare wood. I asked him to come take a look. After accusing me of dragging furniture across the deck; he then said he doubted my word and told me I should repaint the bare areas myself. At this point he hung up This man did a very poor job, and on top of that is rude and unprofessional. Deck has numerous areas where paint has already come off just 9 months after job completion Gave us a hard time when we asked Mr Gregory to return to repaint trim areas he missed Upon calling today regarding the deck after asking him to return to look at the deck he told me to repaint the areas myself and then hung up. Ken has only 1 standard of performance-his- and apparently believes homeowner complaints are unreasonable or imagined I would never recommend anyone to use him

Based on Ken's other reviews, we selected him for our drywall project even though he didn't come in with the lowest bid. He was quick to respond and provide me a quote. He did show up when he said he would, but our issues came into play when the work was finished. Ken used the paint I wanted for our top coat as a primer coat, without confirming with me what I would like since he deemed that the best option, which left me with $20 in "primer" paint that I didn't want to use for the finished coat. He left several (20-30) easily spottable areas where the texture wasn't completely covered. When I called to ask him to come back out, he obliged but still left many unsatisfactory places. In addition, there are still countless patches of rough, thick drywall that will need more than a "light sanding" as he promised. My last issue with Ken was with his cleanliness, which was an important factor in his reviews that led us to hire him. As a restoration company, I expected a lot more. I understood there would be drywall dust that would take several cleanings to remove, but what I do not understand are the large chunks of drywall mud caking my hardwood floors and stairs. Now I will spent the weekend chipping these off and cleaning up after him. Even my bedroom doors have drywall mud on them, in the shape of his handprint, where he moved the door to access areas behind it. There is drywall mud on the bedspread of our guest bed AND on the guest bed frame, despite the fact that Ken said he would cover everything with plastic for us. When I called Ken to discuss my disappointment, he immediately went on the defense and threatened to sue me if I didn't pay him the next day. He accused me of trying to be "cheap" and not pay him for his work, and that I should "expect 95%, not 100%." He ended the conversation by again threatening to sue me and calling me a liar. i'm thoroughly disappointed by the way Ken treated me, his inability to accept constructive criticism and come to a resolution with me, and his "work" that we will now spend hours finishing up.

unknown

Excellent... Performed all the sevices mentioned above to my nephew's house that was damaged by a fire. Work was excellent and reasonably priced compared to other contractors.