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Galaxy Home Theater

4.8(
20
)

TV Service - Satellite, Stereo and Home Theater Systems, TV Antenna,

... +2 more

About us

Envision the possibilities. If you are looking for a company to do complete home theater design, or to improve your existing home electronics, give us a call! We are a family owned company, specializing in the electronic audio and video industry. We have over 15 years experience. Residential and commercial sales & services. Additional phone number - (888) 711-4388.

Business highlights

31 years of trusted experience

Services we offer

Home theater design, installation & sales.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.820 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
0%
2
5%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Write a review
Showing 1-20 of 20 reviews
Gary M.
09/2014
5.0
home theater design
  + -1 more
I visited Galaxy's office and discussed my needs with Chris Johnson. We arranged to have a technician visit my home. Brian arrived on the appointed day right on time. He evaluated my current installation and did some testing. He swapped out a faulty signal combiner, reconfigured some coax cables, and removed superfluous signal amplifiers. He took great care to make sure that everything worked as requested and that all work areas were clean before he left. He also explained in detail what he had done and encouraged me to call if there were any problems.
Description of Work: Reconfigured video cable inside the home, replaced faulty parts, integrated external antenna to system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
ROBERT & SHEILA S.
07/2012
5.0
satellite tv service, home theater design
  + 0 more
eater d
Description of Work: We recently purchased a flat panel LED TV and A/V receiver.controller for our small home theater. I connected several older components successfully; however, I needed help setting the surround sound and the separate second source audio sources for my remote speakers, including those in the yard. I had previously purchased a 5 meter HD cable from Galaxy Home Theater in Greenwood and inquired about obtaining their help with the setup. Brian was in the office and assured me they could make the system work as I wanted a reasonable price. Receiving my wife's approval, I called and scheduled Brian for the next morning. Brian was on time, he checked my hook-ups for the existing components, balanced the surround sound, set-up the second audio channel, and taught me how to use the set-up.My wife is very sensitive to bass, so when Galaxy called to ask about their service, I asked if Brian could come back to adjust the surround speakers for less bass. Brian came the next day and made the adjustment without an additional charge.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Galaxy Home Theater
It was a pleasure working with you! Your feed back is greatly appreciated! Don't hesitate to let us know if we can assist you, in the future.
Brady L C.
04/2012
5.0
home theater design
  + -1 more
Chris came out for an estimate and really knew his stuff. He gave me lots of options and suggestions about what to do. About a month late I emailed him to go ahead with the install. He emailed me back very quick and we decided on a time. His guys came over and installed everything quickly and correctly while I was at work. I would highly recommend them to anyone with any project big or small.
Description of Work: They hooked up my surround sound, DVD changer, PS3, receiver, and cable box.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Response from Galaxy Home Theater
Thank you member! We really appreciate your business, and the confidence you placed in us. As referrals and recommendations are a huge part to remain a successful business, your feed back is very much appreciated.
Susan Z.
10/2011
5.0
home theater design
  + -1 more
I contacted the office and told them what I wanted done. She gave me an estimate. I scheduled the appointment within 3 working days. They arrived and I showed them what needed to be done. They completed the job thoroughly and with concern for my expectations. Her estimate was accurate to the job that was done. Customer satisfied!
Description of Work: They installed the customer supplied surround sound equipment, including connecting the flat screen TV, Direct TV system and PS3 to work successfully with the system.Very Professional, Knowledgeable and thorough!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Galaxy Home Theater
Thank you so much for the opportunity. It was a pleasure to provide services to meet your goals. If at anytime in the future, we can provide further assistance, please don't hesitate to contact us again. With Our Sincere Appreciation, "The Galaxy Guys" Christopher, Brian, Roy, John, Clay, and Shelly
Jack W.
05/2011
5.0
satellite tv service, home theater design
  + 0 more
Roy came out and looked over my room and equipment and gave me an estimate on the spot. A few days later they arrived on time and were all very professional, careful, and skilled in what they did. The estimate was exactly what I paid. I would highly recommend Roy and Galaxy Home Theater for any of your Home Theater needs. I will definitely be using them again.
Description of Work: Roy and his crew did an outstanding job on the installation of my overhead projector and 110" screen in my theater room. I purchased all the equipment and used Galaxy strictly for the installation and setup.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Galaxy Home Theater
Member, It was our pleasure serving you. We appreciate the opportunity, and will continue to earn your confidence. The Galaxy Guys, Chris, Roy, Brian, Clay, and Shelly
DON H.
08/2010
4.0
satellite tv service, tv antenna
  + 0 more
Brian came as scheduled and was very polite and professional. The price was a bit too high for my father and he scheduled another company to do the job.
Description of Work: n/a
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Galaxy Home Theater
Thank you for meeting with us. We are happy to hear that were pleased with Brian, during your free consultation. He has been with us, for over two years. We do not have a big turnover with our staff. We are sorry, we can't always beat competition pricing. Please consider us for your future audio and video services.
Leigh M.
06/2010
5.0
satellite tv service
  + -1 more
These guys ROCKED. They were experts, professional and friendly. Didn't stop until the job was done (10:30 pm!). Would highly recommend them!!
Description of Work: TV and satellite installation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,250
Response from Galaxy Home Theater
We are happy to help anytime. Thank you very much for the opportunity. We enjoyed working for you and your family. The Galaxy Guys, Chris, Roy, Brian, Jeff, and Shelly
JERRY O.
11/2009
5.0
home theater design
  + -1 more
Things went well.
Description of Work: They hooked up my home entertainment center and put a flat screen TV in the bedroom of my motor home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Galaxy Home Theater
It was a pleasure working for you. With our Sincere Appreciation, Chris, Shelly, Brian, and Roy Team Galaxy
thomas P.
03/2009
5.0
home theater design
  + -1 more
installed and found a problem with the system. they helped me get it repaired and came out again without further charge set it up and made sure i knew how to operate it. brian is fantastic!!! i will reccomend this company to anyone. i am very happy
Description of Work: install and trouble shoot a home theater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Galaxy Home Theater
THANK YOU FOR HAVING US OUT TO YOUR HOME. YOU ARE A TRUE PLEASURE TO WORK FOR. WE REALLY APPRECIATE THE OPPORTUNITY! WE ARE PLEASED TO HEAR THAT YOU WERE HAPPY WITH THE SERVICES WE PROVIDED. SINCERELY, THE GALAXY HOME THEATER TEAM
MIKE J.
12/2008
5.0
satellite tv service
  + -1 more
It was a Saturday, 11/22/08, and the satellite company was unable to come out until that following Monday and I needed television service. They were able to send someone that could fix the problem. They showed up when they said they would and helped me out by restoring the picture.
Description of Work: I had a problem with my TV and satellite service; they contracted with local individuals that could help me with the problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
DAVID & FELITA P.
12/2008
5.0
home theater design
  + -1 more
Chris was professional throughout the whole process. Chris is very patient and sincerely enjoys sharing his wealth of knowledge to bring you up to speed on the latest technology. He took time to let us know all of our options and the advantage and disadvantage of each. Working with Chris causes you to feel like you've got a good grasp of all the facts and options, kind of felt like a walking and talking Consumer Reports rep for television technology/sales and stereo home & theater. It really helped us in making a decision. We understood what we were getting and gives you a lot of peace of mind knowing you made a good decision. He lives here in and is based here in Indy where he does the majority of his work, but is in demand throughout the United States in places like Charlotte, NC and Florida.
Description of Work: Sold me a New 50 inch Hitachi P50S602 1080p plasma HDTV, TV mount, structured component cable, 3 speaker cables 3 leads and one RF. Price also includes installation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,869
Response from Galaxy Home Theater
I REALLY APPRECIATE THE OPPORTUNITY TO SERVE YOU, IT WAS TRULY MY PLEASURE. REFERRALS AND ANGIE'S LIST ARE TRULY OUR BEST FORM OF ADVERTISING. THANKS AGAIN, CHRISTOPHER JOHNSON-GALAXY HOME THEATER
Chris C.
09/2008
5.0
home theater design
  + -1 more
These guys are great! They were willing to work with my existing equipment, and atypical setup and kept everything within my amateur-level budget. I loved the fact that they seemed to enjoy the challenge. They were also great with my dogs, which always rates well with me. It wasn't until the end of their job that I found out I was dealing with a husband and wife team. They epitomize all that is good in dealing with the small business.
Description of Work: Worked with my existing equipment to get my Harmony 890 remotes to work with all equipment from three different rooms. I also bought a subwoofer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Galaxy Home Theater
THANK YOU FOR THE OPPORTUNITY TO SERVE YOU, IT WAS TRULY MY PLEASURE. SINCERELY, CHRISTOPHER JOHNSON- GALAXY HOME THEATER
VALERIE E.
10/2007
2.0
satellite tv service
  + -1 more
They should have checked the cabling before replacing LNBs. Replaced expensive parts that didn't need to be replaced if cabling would have been checked.
Description of Work: Television was not receiving a signal so LNBs were replaced. This partially corrected the problem. Replaced the cabling.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$155
Response from Galaxy Home Theater
IT SOUNDS LIKE YOU ARE UNHAPPY WITH CHARGES. UNFORTUNATELY, WE CAN NOT FIND ANY RECORDS, UNDER YOUR NAME. IF YOU COULD PROVIDE A SERVICE DATE, PHONE NUMBER, OR CALL US SO WE CAN TRY TO REMEDY ANY UNFAIR CHARGES. THANK YOU, CHRIS JOHNSON
CLINT W.
04/2007
5.0
satellite tv service, home theater design
  + 0 more
Chris was excellent. He arrived on time and worked well with his partner. They did a great job keeping the wires hidden to keep the exterior and interior of the home looking good. They also did a good job mounting my plasma and hiding those cords as well. It was a tricky install because the TV hangs above the fireplace and is nowhere near an electrical plug, but they made it work! It was absolutely worth the money to get the job done right!
Description of Work: Installed Direct TV Dish. Mounted 42 inch plasma on the wall. Hid wires in the wall. Installed HD antenna. Ran wires for antenna to bedrooms and basement. Hooked up receiver and speakers. Supplied materials for installation (TV mount, etc.).
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
MICHAEL A.
07/2006
5.0
satellite tv service
  + -1 more
I was very pleased with the service received from Quality Satellite. They came promptly and got my system up and running the same day. Highly recommend this professional service!
Description of Work: I recently had to have my satellite dish repositioned. Quality Satellite came out the same day I called them and repositioned my equipment.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jack W.
05/2006
5.0
satellite tv service
  + -1 more
Although a little pricey, a great job overall. They came the same day I called them when it became necessary to remove & remount dish due to roof work. They also placed the dish in a better spot & got me a much stronger signal then before.
Description of Work: Removed, moved, & realigned DirecTV dish. Also replaced bad mount.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
BRUCE M.
11/2005
5.0
satellite tv service
  + -1 more
SUPERB! ALL WORK WAS PERFORMED TIMELY AND BY THE OWNER, CHRIS JOHNSON, WHO ALSO HAS GREAT EXPERTISE IN HOME THEATER. HE HAS CALLED SEVERAL TIMES TO MAKE SURE ALL IS STILL GOOD WITH THE SETUP, AND IS VERY HELPFUL WITH INFO ON FINE TUNING EVEN THE COMPONENTS HE DIDN'T INSTALL! HAVING USED OTHER COMPANIES PREVIOUSLY, I CAN SAY QUALITY SATELLITE SERVICE IS THE BEST!
Description of Work: I HAD DISH HD/VOOM SATELLITE DISHES AND SERVICE INSTALLED WITH HD DVR RECORDER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DOUG W.
10/2005
4.0
satellite tv service
  + -1 more
ARRIVED A LITTLE LATE, BUT ONCE THERE CHRIS HAD GOOD IDEAS ON GETTING AROUND FISHING WIRES THROUGH THE WALLS. I WOULD RECOMMEND THEM FOR ANYONE ELSE. ANY OTHER WORK THAT I WILL NEED WHETHER FOR QUESTIONS OR INSTALLATION, QUALITY IS WHERE I AM HEADED.
Description of Work: CAME OUT TO GIVE ME SUGGESTIONS ON SETUP.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$55
SANDRA S.
01/2005
5.0
satellite tv service
  + -1 more
CHRIS PROVIDED EXCELLENT SERVICE AND SOLVED PROBLEMS I DIDN'T EVEN KNOW I HAD. HE CAME BACK AFTER EXPLAINING HOW A SWITCHER MIGHT HELP ME GET MORE SIGNALS BUT HE HAD TO ORDER IT. THE NEW DEVICE HE BROUGHT BACK DID NOT WORK SO HE REPLACED IT WITH A NEWER MODEL SWITCHER AT SAME PRICE. ALTHOUGH THIS COMPANY DOES A LOT OF HIGH END SYSTEMS AND THEY ARE QUITE BUSY, THEY CHEERFULLY GAVE ME ADVICE ON HOW TO MAKE THE SYSTEM WORK BETTER. WHEN I MOVE, I WILL DEFINITELY CONSULT WITH THEM AND HAVE THEM DESIGN THE AUDIO AND VIDEO SYSTEM.
Description of Work: WIRED NEW SATELLITE DVRECORDER. ALSO ATTACHED DEVICE TO SEPARATE RECEIVER TO SEND SIGNAL TO TV IN MAIN LIVING AREA TO PROVIDE TWO SIGNALS. IN ADDITION, FOUND NEW DVD PLAYER (NOT DVR PLAYER) WAS DAMAGED AND DID NOT WORK. GAVE ME INSTRUCTIONS ON TYPE OF REPLACEMENT TO PURCHASE AND OFFERED TO COME BACK AND HOOK IT UP. ALSO HOOKED UP SOUND SYSTEM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
GEORGE W.
03/2004
5.0
satellite tv service
  + -1 more
HE HID ALL OF THE WIRING AND DID IT JUST THE WAY I WANTED IT. THIS IS A FATHER AND SON OPERATION AND THEY REALLY KNOW WHAT THEY'RE DOING. THEY DO GREAT WORK.
Description of Work: INSTALLED FM ANTENNA ON TOP OF HOME THAT RUNS INTO ALL THREE ROOMS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300

    Contact information

    2650 Fairview Pl Ste D, Greenwood, IN 46142

    www.GalaxyHT.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    TV Service - Satellite,
    Stereo and Home Theater Systems,
    TV Antenna,
    TV Sales,
    TV Service - Cable

    FAQ

    Galaxy Home Theater is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Galaxy Home Theater accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Galaxy Home Theater offers free project estimates.
    Yes, Galaxy Home Theater offers eco-friendly accreditations.
    No, Galaxy Home Theater does not offer a senior discount.
    No, Galaxy Home Theater does not offer emergency services.
    No, Galaxy Home Theater does not offer warranties.
    Galaxy Home Theater offers the following services: Home theater design, installation & sales.
    Ask for Details

    Contact information

    2650 Fairview Pl Ste D, Greenwood, IN 46142

    www.GalaxyHT.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM