DECKMASTERS

CALLED TO GET A ESTIMATE. THEY NEVER CALLED BACK. I GUESS THEY DONT NEED ANY NEW BUSINESS.

MR. FORD WAS VERY COURTEOUS. HE PROVIDED ESTIMATING PROMPTLY. HE AND HIS CREW WERE ALSO CLEAN, COURTEOUS, AND PROFESSIONAL. THE WORK PERFORMED WAS EXACTLY WHAT I REQUESTED. HIS SCHEDULE FILLS UP QUICKLY, SO CALL AHEAD TO GET WORK COMPLETED BY YOUR DESIRED TIME FRAME.

FROM DESIGN TO COMPLETION, RALPH FORD OF DECKMASTERS WAS NOTHING SHORT OF SUPERB. POLITE AND PROFESSIONAL, HE TRULY LISTENS TO WHAT YOU WANT AND THEN DELIVERS RIGHT DOWN TO THE SMALLEST DETAIL. THE WORK WAS PERFORMED WITHIN A DAY AND A HALF AND THE RESULT WAS EXACTLY AS HE DESCRIBED WHEN HE DESIGNED THE DECK. FROM A SUNBURST FEATURE IN THE RAILING TO EXTRA CARE IN MAKING SURE THAT THE SOLID SKIRTING WENT ALL THE WAY TO THE GROUND TO ENSURE THAT OUR PETS COULDN'T GET UNDERNEATH--RALPH LEFT NO DETAIL UNDONE. WE HAVE AN OLDER DOG AND AT THE LAST MINUTE, WE FOUND THAT THE STEP DOWN WAS A BIT MUCH FOR HIM. WE TOLD RALPH ABOUT IT SO HE BUILT A SPECIAL WIDE STEP TO ENSURE THE DOG'S COMFORT AND THEN ONLY CHARGED US A VERY SMALL AMOUNT FOR THE WOOD IN ORDER TO DO IT-GREAT GUY. MY ADVICE IS THAT IF YOU HAVE A DECK PROJECT TO DO, CALL RALPH AT DECKMASTERS. THE QUALITY AND PROFESSIONALISM IS SECOND TO NONE. WE WOULDN'T EVEN THINK ABOUT USING ANYONE ELSE IN THE FUTURE. GREAT JOB DECKMASTERS!

VERY EASY TO WORK WITH, HOWEVER, THEY DAMAGED THE SPRINKLER SYSTEM WHICH I ASSUMED THEY WOULD LOOK OUT FOR. THIS WAS RESOLVED WITH NO PROBLEM. INSTALLATION WAS DONE VERY WELL AND WITHIN THE TIME FRAME REQUESTED.

THE OWNER WAS GREAT TO WORK WITH. HE IS VERY CALM, AGREEABLE AND EASY TO BE AROUND. HE KEPT THE JOB SITE CLEAN. THEY DID A BEAUTIFUL JOB!

THEY DID A GREAT JOB. THEY WERE FAST, PROFESSIONAL, AND NEAT.

RALPH FORD CAME TO OUR HOUSE TO GIVE US AN ESTIMATE ON PUTTING IN A DECK. HE BROUGHT PICTURES OF WORK HE HAS DONE PREVIOUSLY, WHICH WAS VERY HELPFUL. HE MADE SURE TO GIVE HIS INPUT ON THINGS SUCH AS WHERE TO PUT THE STAIRS AND WHAT TYPE OF DECK WE SHOULD HAVE TO FIT IN WELL WITH OUR NEIGHBORHOOD ETC. HE WAS VERY KNOWLEDGEABLE AND EVEN MADE AN ELEVATION FOR US TO SEND TO OUR HOMEOWNER'S ASSOC. FOR APPROVAL. HIS CREW GOT THE WORK DONE IN HALF THE TIME HE TOLD US IT WOULD TAKE. RALPH PERSONALLY CAME OUT AND INSPECTED THE WORK AND TOLD US NOT TO PAY HIM THE REMAINDER OF WHAT WE OWED UNTIL WE WERE COMPLETELY SATISFIED. THEY DID A GREAT JOB!

EXPERIENCE WAS EXCELLENT. RALPH WAS VERY RESPONSIVE TO MY PHONE CALLS AND VERY PATIENT WITH ME. HE PROVIDES GOOD ADVICE, HE DOESN'T TRY TO SELL YOU EXTRAS. HE DOES WHAT HE SAYS HE IS GOING TO DO.

I TRULY CANNOT SAY ENOUGH KIND THINGS ABOUT RALPH FORD AND DECKMASTERS. HE WAS ON TIME FOR THE INITIAL ESTIMATE; HIS PRICING WAS $850 (20%) LESS THAN THE OTHER ESTIMATE; HE STARTED THE JOB WITHIN TWO DAYS OF HIS ESTIMATED START DATE AND FINISHED ON TIME; THE CLEAN-UP WAS EXCELLENT; HIS CREW WAS NICE; THE FINAL DECK WAS WELL BEYOND OUR GREATEST EXPECTATIONS (AND WE ARE DIFFICULT TO PLEASE). WE NITPICKED ABOUT A SINGLE VERTICAL SLAT BEING SPLIT AROUND THE SCREW, AND HE EAGERLY CAME OUT AND REPLACED IT THE NEXT DAY FREE OF CHARGE. RALPH (THE OWNER) SAID HE WANTED US ''TO LOVE OUR NEW DECK'', AND HE MEANS IT, AND WILL GO OUT OF HIS WAY TO MAKE SURE YOU LOVE YOUR DECK TOO.

FROM THE MOMENT I CALLED RALPH FORD I COULD TELL THAT HE WAS HONEST AND A MAN THAT YOU COULD TRUST. IN MEETING HIM TO SURVEY THE PROJECT I REALIZED THAT MY THOUGHTS WERE CORRECT. FROM START TO FINISH RALPH WAS THERE WITH HIS TEAM TO ENSURE THAT THE ATTENTION TO DETAIL WAS THERE. HE WAS ON TIME AND FINISHED THE JOB ON TIME. HE AND HIS WORKERS WERE VERY POLITE AND VERY AGGRESSIVELY PRICED TO THE COMPETITION. EVERYTHING HE TOLD YOU WAS VERY HONEST AND UP FRONT. HE EVEN SUGGESTED A FEW DESIGN TIPS THAT REALLY PAID OFF IN THE FINAL PROJECT. THIS IS A MAN THAT HAS ATTENTION TO DETAIL IN HIS PROJECTS AND WITH HIS WORK. IF YOU CHOOSE HIM YOU WOULD BE VERY PLEASED WITH THE FINISHED PRODUCT. HE EVEN TOLD ME IF I HAD ANY PROBLEMS OR QUESTIONS TO GIVE HIM A CALL AND THEY'D TAKE CARE OF IT! NO HIDDEN SURPRISES. I'D RECOMMEND HIS WORK TO ANYONE!

OUTSTANDING JOB!! POLITE, HONEST, CREATIVE PROBLEM SOLVER. EXCELLENT WORKMANSHIP. DAMAGED SPRINKLER HEAD, PROMISED TO REPAIR-THIS IS PENDING.

IF YOU ARE ABLE TO WAIT TO GET THE WORK DONE, I WOULD HIGHLY RECOMMEND DECKMASTERS. THEY ARE SO BUSY, OBVIOUSLY BECAUSE THEY DO GOOD WORK AT A VERY GOOD PRICE THAT THEY ARE IN HIGH DEMAND. I HAD TO WAIT 6-7 WEEKS FOR THEM TO START ON MY DECK BUT THEY TOLD ME THIS UP FRONT. THEY STARTED JUST ABOUT THE TIME THEY PROJECTED AND COMPLETED THE JOB IN 2.5 DAYS. I HAVE RECEIVED MANY COMPLIMENTS ON THE DECK. I RECEIVED QUOTES FROM OTHER COMPANIES MUCH HIGHER THAN DECKMASTERS AND I BELIEVE THE QUALITY OF THE WORK WAS SUPERIOR. IF YOU WANT A QUALITY DECK AT A GOOD PRICE CALL RALPH. CALL EARLY BECAUSE HE IS IN HIGH DEMAND AND YOU WILL MOST LIKELY HAVE TO WAIT TO HAVE YOUR DECK BUILT. IT WAS WORTH THE WAIT FOR ME!

RALPH FORD, & HIS 2 HELPERS, WERE PROBABLY THE BEST CONTRACTORS WE HAVE EVER USED. RALPH CAME UP WITH 3 DESIGNS FOR A LARGE, 2 LEVEL DECK & MADE SUGGESTIONS TO HELP KEEP COST DOWN. SEVERAL TIMES WE ASKED HIM TO CHANGE THE FINAL DRAWING UNTIL WE HAD EXACTLY WHAT WE WANTED. WE LOVE THE FINAL RESULTS. OUR DECK HAS AN ''OCTAGONAL'' AREA FOR GRILLING & LOOKING OUT OVER A POND, AND A STEPPED-DOWN AREA FOR DINING, ETC... HE MADE GREAT SUGGESTIONS ON BENCH PLACEMENTS WITH END TABLES. THE STAIRWAY HE CREATED FOLLOWS THE SHAPE OF THAT SIDE OF THE DECK WHICH MAKES THE WHOLE PROJECT AS AESTHETICALLY PLEASING FROM THE GROUND, AS IT IS WHEN ON THE DECK. RALPH IS SUCH A PLEASANT PERSON TO DEAL WITH, EVEN WHEN WE WOULD CHANGE OUR MINDS ON HOW WE WANTED SOMETHING DONE. HE KNOWS HIS DECKS! WE WOULD HIRE HIM AGAIN IN A HEART-BEAT!

THE DESIGN WAS FANTASTIC!!! WE JUST WOULD ENCOURAGE THE NEXT PERSON TO FUSS OVER A BETTER QUALITY OF WOOD. OURS HAD A LOT OF KNOT HOLES.

ALL THE MEMBERS OF THE CREW WERE PLEASANT & HARD WORKING. THEY PUT IN LONG DAYS ARRIVING EARLY IN THE MORNING.

THE DECK THEY BUILT EXCEEDED OUR EXPECTATIONS.

WE ARE EXTREMELY PLEASED WITH THE DECK. THE CRAFTSMANSHIP IS FIRST CLASS. A TEAM OF FOUR MEN, INCLUDING RALPH FORD, DID ALL OF THE WORK. THEY COMPLETED THE DECK IN TWO AND A HALF DAYS. THE WORKMEN WERE POLITE AND VERY HELPFUL. I APPRECIATED THE FACT THAT THEY WERE CAREFUL TO AVOID TRAMPLING MY FLOWER GARDENS, WHICH WAS NOT AN EASY TASK SINCE THEY TAKE UP A LARGE PORTION OF THE BACKYARD.

THEY PROMPTLY RETURNED MY CALL AND VERY POLITELY INFORMED ME THAT AT THE MOMENT THEY ARE BOOKED FAR ENOUGH OUT THAT THEY CANNOT FAIRLY QUOTE ANY ADDITIONAL WORK AT THIS POINT. I THOUGHT THAT WAS VERY PROFESSIONAL OF THEM.

OVERALL GOOD EXPERIENCE. VERY PLEASED.

DECKMASTERS WAS CHOSEN AFTER BIDS FROM OTHER COMPANIES.

HE CAME FOR THE ESTIMATE AT THE END OF AUGUST AND HE SAID IT WOULD BE 6-8 WEEKS. IT IS NOW ALMOST THE END OF NOVEMBER AND HE NEVER HAS DONE THE WORK. I HAVE ALSO MADE A CALL TO HIM AND HE HAS NEVER RETURNED MY CALL.

I WAS EXTREMELY IMPRESSED WITH RALPH'S PROFESSIONALISM AND THE QUALITY OF HIS WORK. HE WORKED WITH US ON THE DESIGN, STARTED THE WORK RIGHT ON TIME, AND FINISHED WHEN HE SAID HE WOULD. WE EVEN MADE A CHANGE IN THE DECK AFTER HE HAD BUILT PART OF IT ALREADY, AND RALPH READILY ACCOMMODATED US. THE QUALITY OF HIS WORK IS TOP-NOTCH, AND RALPH IS REALLY METICULOUS ON THE FINISH DETAILS. WE ARE EXTREMELY SATISFIED WITH THE FINISHED PRODUCT!!

MR. FORD, FROM THE BEGINNING TO END, WAS THE CONSUMMATE PROFESSIONAL. HE CAME TO MY HOME AND ASKED FOR MY INPUT, HE ASKED ME ALONG THE WAY IF THINGS WERE STILL WHAT I WAS EXPECTING, AND ONCE COMPLETED HE ALLOWED ME A CHANGE. I CALLED SEVERAL DECK BUILDERS AND HE WAS THE ONLY ONE TO ACTUALLY DO WHAT HE PROMISED. I CAN ONLY SAY THANK GOODNESS THE OTHER SERVICE PROVIDERS NEVER RESPONDED. THANK YOU, MR. FORD

NEW DECK INCLUDES NEW RAILING, FLOWER BOXES, AND SEATING FOR SEVEN. 12 X 20 FOOT DECK. THE ONLY PART NOT REPLACED WAS THE FLOOR. HE IS COMING BACK ON MONDAY TO REDO THE FLOOR. HE DOES WONDERFUL WORK!!

RALPH WAS ON TIME, ON BUDGET, POLITE, AND NEAT. BE PATIENT. HE IS VERY BUSY, BUT WORTH THE WAIT.