CHS HomePro

Efficient, friendly workers. Respectful of our home. Work done in a timely manner.

Replaced damaged siding and added new trim while installing replacement windows.

The company replaced nine windows and repaired/ replaced adjoining siding issues. Very professional and accommodating crew. Left the property clean and removed all debris.

Project got side tracked when the wrong materials were ordered. But the job was finally completed and is beautiful. It is exactly as I pictured it.

At the start, there were some blunders, but towards the end they made it right. They did an excellent job, meeting and exceeded our expectations at the end. If I have a criticism, it would be the time it took for them to finish the job.

All was good. The railing took awhile but was all done properly. Good finished product.

The initial quoting went well & I had an estimate the next day. But nothing else went well. The installers had unclear directions & incorrect materials. This meant that the deck was missing the stairs along the entire deck perimeter & there was a trip hazard between the composite board edging and wood decking. CHS did come out to fix that. Overall though, the quality of work is very poor. Deck boards are unevenly spaced, spaced too far apart, & some are short lengthwise. One of the steps was not properly secured & is a trip hazard. The steps are not level. Every 90 deg miter angle is uneven/poorly cut. Some boards were installed with the stamping facing up & some had a lot of dead knots. The side of 1 board was chipped during install & has mold growth. It took multiple emails & phone calls to get someone out to look. I was told they would get back to me quickly with a plan to fix it. It's been 3 weeks & I have not heard back. Calls & emails go unanswered. I paid a lot for a bad deck.

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Good work -very busy

I signed a contract and put half $$ down to have a roof installed over an existing deck. Per contract terms, work was to be COMPLETED in approximately 8 weeks. I reached out by phone, text and email to multiple individuals at CHS 2 weeks prior to the 8 week mark for a status update as there had been no contact since contract signing. All messages went unanswered for over a week. When I was finally contacted I was told I will get with you tomorrow with updates, which turned out to be the first lie. TWO DAYS LATER, I was told Getting ingredients very close to starting your project still waiting on some material but will reach out to you Friday with further updates, which was another lie as I still needed to make color choices on materials to be used. It was only after I sent another message to CHS 2 WEEKS LATER, informing them that I was I was unhappy with LACK of COMMUNICATION as well as not knowing when my project would be started, did anyone contact me. I was then lied to again. This time being told I am just waiting on permit to start your project I promise I will call you Monday with updates. Late evening on that Monday I was once again lied to for the 4th time, being told, Sorry so late but did not hear back from permit today I will check again in the morning we are just waiting on approval of permits to get your project going. It was at this time I asked for cancelation of the contract and a full refund of all money paid. I was then asked to Please give me a call this evening would like to discuss your request, which was another lie as my phone call went unanswered and my voicemail unreturned. At this time, I had to secure legal representation in order to cancel the contract and get a full refund. It was proven that CHS NEVER requested permits they said (twice) they were waiting on. I would NEVER recommend CHS for ANY type of work after this NEGATIVE experience.

I would not recommend this company as far as I installation of cellulose insulation for the outside of the house. Bid was twice as much as others. They do have a policy that will match the lowest bid plus 200. That's one reason why I hired them. We'll, it took over 6 weeks for anyone to come out, lots of excuses, then when they did a contractor hired two guys that never have installed this type of insulation. They thought they were coming for attic insulation. The contractor only stayed maybe 40 min to show them how to do it then left. My boyfriend was there and had to show and help them out!! What a joke this whole job was and they still owe me a difference of 540 dollars! That's the difference between what I paid down and the quotes I received from 2 other companies plus the 200 do to over bidding. I hope my money will be refunded as I'm going phone their corporate office and let them know. Very, very dissatisfied with this company and will not recommend them to anyone. Don't know if I'll ever go thru home advisors again either!

Deck rework was done very well. Was a little pricier than I expected it would be but the quality of work was excellent.

From the original call to the final day they were concerned about our needs and what we wanted professional and friendly.

Best price. Fast service. Happy with the quality of the job.

Not sure.

Highly skilled and professional. Extremely accommodating. Very good quality. Competitively priced. Lead onsite contractor, Fred Carrigan and crew is committed to homeowner satisfaction.

Thank you to Andy and his team at Cronkite Solutions for my Beautiful. New Axel deck. I had been putting off this project for a few years and wish I would have contacted them sooner. Andy was professional and easy to work with during the design meeting. Fred and his crew were polite and got the job done in three days. I am so happy with their work! Mary Lou N- Bloomington, IlL

We started with prices of a four seasons room on an existing deck which would included 2 walls. Room size 7x14, because of the price we decided to go with a 3 seasons room.We put down a deposit and was told it normally takes 4 to 6 weeks, after 6 weeks the products to build the 3 seasons room did not come, so the company did order product for a 4 seasons room and started installation at no extra cost to us. Andy was our sales rep and is very, very helpful above and beyond. Except for the length of time it took, its not exactly what we wanted but it looks great.

Would not recommend this contractor or sub contractors. Trim is hanging down and coming off windows, soffit is hanging and the corners look horrible. Siding piece is too short and interior wall is visible. Could not get a hold of the original salesman to come check my house out when in progress, the guy always would come up with excuses, not HAPPY at all! And, Cronkhite was too busy to come to my house to go over my complaints. I not like complaining but this has to be the most unprofessional job ever done...

Will write a review when the project is complete.

The men Who handled the job were professional and communicated with me clearly and even though this type of Awning was new to them they did a good job at placing the awning up on the building.

Quality work done right.

Signed contract March 2018 finished Feb 2019. Long gaps with no activity, multiple crews, horrible job. We still have a couple of spots where the siding just falls off if the wind blows....and sometimes with no wind blowing. Every once in awhile one crew member of a whole crew knew what they were doing but did not last long. The fact that siding falls off our house is a joke.