Description of Work: repaired broken knob on dryer.Very courteous,professional,willing to go get parts needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CATHERINE & RODNEY J.
02/2016
1.0
appliance repair
+ -1 more
Arrived in a timely fashion to check do an assessment and was pleasant. He examined the dishwasher and could not definitively determine exactly what was the problem, but felt it must be the starting or timing mechanism. When examining the appliance he broke on of the two knobs on the front of the dishwasher, but assured us that he would replace that knob when the part came in for the other repair. The broken knob was used to start the dishwasher and the second kno adjusted the temperature of the wash. As it did not need to be adjusted on a daily basis it was easy for him to move the unbroken knob to work in place of the intact one.
Description of Work: Came to the house to assess/repair our Miele dishwasher, which was not cycling properly.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$250
James R.
01/2016
4.0
appliance repair
+ -1 more
Appointments were missed the first couple of times and they would call at the end of the appointment window in order to reschedule. Once they showed up, service was completed. No issues since repair was completed.
Description of Work: Dye tested and replaced freon in refrigerator/freezer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$150
William J.
01/2016
4.0
appliance repair
+ -1 more
It is fine, it's really good.
Description of Work: They repaired our refrigerator. They repaired the water filter housing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$140
TANYA H.
12/2015
4.0
appliance repair
+ -1 more
I paid the $74 for the deal and purchased the parts ahead of time; I wasn’t expecting to pay extra money when he came out, but he did a nice job. Punctuality was a problem but they were nice people and I got along with them alright. I didn’t like that I wasn’t told I would be charged more money until he got done with the job, though he told me that it was still cheaper than what someone else would have charged—but I would have liked to know that ahead of time so we could have maybe negotiated the price.
Description of Work: I purchased a Big Deal for a Large Appliance Repair, as some aluminum foil had melted into the bottom of my stainless steel oven.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$134
James B.
10/2015
3.0
appliance repair
+ -1 more
unknown
Description of Work: Installed a ice maker. I paid $74, just for service call,new unit was additional $125 . which took 5 minutes to complete. I saw the units store price was $59. After the repairman had left. So not such a good Deal...
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$200
Gina G.
09/2015
5.0
appliance repair
+ -1 more
I'm very happy to have finally found our "go-to" appliance repairman. Very professional, courteous, and reasonably priced. Our dryer wasn't working right. We found we had a very bad lint situation and they cleaned it out the same day for a second-story vent. I used them again to fix our broken ice maker. Overall, I am very pleased.
Description of Work: Dryer and ice maker repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Diana S.
09/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Because of my crazy work schedule, it took a while to get a time when he could come, but he worked with me to get this done. I wanted my fridge checked out and it turned out it's OK, so he stated he would give me a discount on future work. We discussed something else I needed done and he gave a very reasonable price for doing this. I will be calling him back to get this done, (whenever I can figure out a day I have available.) I appreciate his honesty.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Tara W.
09/2015
2.0
appliance repair
+ -1 more
unknown
Description of Work: The job was eventually done, but not before his truck supposedly broke down twice on two separate occasions. I don't think there's an A or a J, just a C--the first initial of the guy who came. He wasn't very good about keeping me in the loop, and would sometimes just not show up either after not calling at all or after promising he would be there. Didn't charge me more than the price I paid here + the replacement part, but wouldn't hire again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Eyas A.
08/2015
2.0
appliance repair
+ -1 more
He was late about 45 minutes to arrive, he was nice but did not fix the problem and charged a lot to clean the dishwasher and did not fix the problem!
Description of Work: He was suppose to fix a leaky dishwasher. He cleaned the dishwasher and recommended a new detergent but that did not fix the leak
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$250
HOLLY H.
04/2015
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$140
Tom L.
02/2015
5.0
small appliance repair
+ -1 more
Our regular company couldn't come out for a month, but we called them and they came out the same day to repair the problem.
Description of Work: They repaired our clothes washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Kathleen W.
10/2014
2.0
appliance repair
+ -1 more
Never returned to fix ice dispenser. After several unreturned calls, finally said he couldn't get the part. Refrigerator is only 3 years old, so should be able to get parts.
Description of Work: Unhooked the ice dispenser on the door with promise to get part for repair
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$75
David H.
11/2013
5.0
appliance repair
+ -1 more
We called a few repairmen the evening before Thanksgiving because our refrigerator and freezer had stopped cooling. He was the only one who took the call. I don't blame the others, but we greatly appreciate him coming out to take a look at things. While waiting on him we tried a few different things that actually seemed to get the appliance working again. However, when he showed up he explained what the problem might be, and that it was likely to happen again. He made sure I was aware that if it happened the next day (Thanksgiving) that he would come out and take another look. Great attitude despite the time of day and year.
Description of Work: He came out to troubleshoot a faulty refrigerator.
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Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
A & J Appliance Repair is currently rated 3.6 overall out of 5.
A & J Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A & J Appliance Repair does not offer free project estimates.
No, A & J Appliance Repair does not offer eco-friendly accreditations.
No, A & J Appliance Repair does not offer a senior discount.
No, A & J Appliance Repair does not offer emergency services.
No, A & J Appliance Repair does not offer warranties.
A & J Appliance Repair offers the following services: Appliance repair.