Description of Work: gave us great advice and insight into our appliance problem and got it fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
jeff M.
06/2015
5.0
appliance repair
+ -1 more
.
Description of Work: Told them the refrigerator wasn't working. made appointment for that afternoon. arrived on time. tested for relay or compressor failure. unfortunately it was the compressor. he told me that "refrigerator not working" is at the top of priority work because of the damage that can be done if not running unlike other appliances. Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sean P.
05/2015
5.0
appliance repair
+ -1 more
I noticed a puddle of water under our fridge to find that our fridge was moving air, but not cold air. I did some troubleshooting on my own and after not being able to diagnose/fix the issue, I called a few different appliance repair companies in the morning;all of the companies were busy and not able to get to us until the following day. On one of those calls, Terry let me know that he had a full day, but would try to get to me first thing in the a.m. the following morning. Terry called me back that same afternoon and said that he could get us taken care of this same day - which was great as I did not want to waste food. I was very happy that Terry made time to get to our issue. He arrived in the time frame to which he said. He quickly diagnosed a bad circuit board and even showed me the area of concern so that I could confirm the problem. He supplied us with a replacement part so we could be up-and-running, immediately. Great job!
Description of Work: Repaired kitchen refrigerator that was not cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Paula E.
01/2015
5.0
appliance repair
+ -1 more
Fine.
Description of Work: Replaced heating rod in oven.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
kelly S.
07/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced ice maker. He had it fixed within 30 minutes. Excellent Service, I will be calling Terry for all my appliance needs from now on!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Debby B.
01/2014
5.0
appliance repair
+ -1 more
I called Terry in the afternoon, and he was at my house with the part to repair my washer by early evening. I was very impressed with is responsiveness and would definitely use him again for appliance repair.
Description of Work: Terry replaced the drain hose on my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Carolyn J.
10/2012
5.0
appliance repair
+ -1 more
He was prompt and professional.
Description of Work: He repaired the refrigerator. The ice maker had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENISE A.
06/2011
5.0
appliance repair
+ -1 more
Easy, smooth transaction, and I was very happy each time.
Description of Work: We had an oven element go out. He replaced the element for us at a very reasonable price. I've also had other work done by him a while ago when our dishwasher broke down. I've found him to be very pleasant to work with and very fair on pricing. When he can't do something he's honest about that too. He did not repair the front loading washers when I called him about that several years ago. He may now but at that time, he said that he was not trained to work on those, which I appreciated. I recommend Terry's Appliance to anyone who asks me for a recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Judy M.
02/2010
5.0
appliance repair
+ -1 more
-
Description of Work: -
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LORI S.
06/2009
5.0
appliance repair
+ -1 more
I called him today, and he came today. I would say from the time of his arrival to his departure was only a about 30 minutes. He cleaned up his mess and returned my laundry room to exactly the way he found it. He was very professional.
Description of Work: He had to open up my dryer and remove drum and clean the entire thing out, plus replace screws.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Nancy L.
05/2007
4.0
appliance repair
+ -1 more
Ordered part quickly and came on time to replace the boot. During the fixing process he dropped heavy things on my laminate flooring. He was quite messy in that he left dirty marks all over the machine and on the floor, and he also left the old boot and box for me to dispose of. One thing I was upset with is that he never told me that he would charge for both labor and trip time. His work is fine, but the serviceman is messy. I should have asked about everything he would charge me for and not presume anything.
Description of Work: Took out the inner rubber lining (door boot) of the washing machine and replaced it with a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
DENISE A.
02/2007
5.0
appliance repair
+ -1 more
He was quick and efficient, and very friendly.
Description of Work: Replaced the bottom coil of my oven that had burned out.
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Service Categories
Appliance Repair
FAQ
TERRY'S APPLIANCES SALES & SERVICE is currently rated 4.9 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
No, TERRY'S APPLIANCES SALES & SERVICE does not offer free project estimates.
No, TERRY'S APPLIANCES SALES & SERVICE does not offer eco-friendly accreditations.
No, TERRY'S APPLIANCES SALES & SERVICE does not offer a senior discount.
No, TERRY'S APPLIANCES SALES & SERVICE does not offer emergency services.
No, TERRY'S APPLIANCES SALES & SERVICE does not offer warranties.
TERRY'S APPLIANCES SALES & SERVICE offers the following services: REFRIGERATORS, FREEZERS, DISHWASHERS, LAUNDRY WASHERS & DRYERS, & STOVES.