Sparky Electric

unknown

unknown

He did a good job. They took care of our issues. There was one technician here doing the work we felt their prices were good.

They never responded after the Big Deal was purchased. When I was in need of their start date they were two weeks to meet with me to preview the job. They gave us a and quot;time windowand quot; to show up at the house between 8 and 10:00 AM. We arrived at 8, Sparky's arrived at 10 in an unmarked white van. We gave him a detailed walk-through; however, he did not take notes, nor respond with an estimate to do the remainder of our work. Two weeks of nagging them about obtaining the permit (to do the work) and requests for copies of license and insurance, they no longer responded. So, I terminated their big deal, contacting Angie's List frustrated and perturbed about Angie's approval of this contractor, this contractor and deal.

unknown

I bought a Big Deal and made an appointment for June 4. I received a call on June 3 saying that we needed to reschedule. We agreed to do it on June 13. On June 12 I received a call from them again saying that we needed to reschedule. We then rescheduled for June 27 and today, June 26, I got another call suggesting I should get a refund or reschedule it for 2 months later. They kept giving me the run around.

unknown

Great phone calling beforehand. Very friendly. Owner of the company came. Very polite and professional. Actually vacuumed up the drywall dust etc... SUPER CLEAN! A+

I had been staring at a big hole in my wall for 6 years and am so happy with the outcome. They were prompt, courteous, informative, understanding to what I was looking for and handled themselves with the utmost professionalism. I will be recommending Mr. Electric to all my family and friends as well as calling them for any future electrical needs.

James, the technician arrived when he said he would. He gave me an exact price quote and told me that they charge by the job not the hour. So the price I paid was the price that was quoted. That was amazing to me!James was courteous and polite at all times. He explained what he was doing and made sure that it was what I wanted.I was given the opportunity to ask questions and was not treated like I didn't know anything.When the job was completed, James walked me through the mechanics of the fans, he explained the purpose of switching the direction of the fan blades and how the fans would also help to heat the room if I used them properly. He explained the warranty on the installation. He also encouraged me to register the fans with the manufacturer so I could take advantage of that warranty also and be notified if there were any product recalls. James also cleaned up before he left. Overall, a great experience and great service. I will be calling Mr. Electric of Eastern Suburbs of Indianapolis again.