Restoration 1 of Greater Indianapolis

My father (a disabled veteran with stage 4 renal disease) had very little heat due to an issue with his furnace. When the furnace company came to repair it, they discovered that there was water in the basement. The repair could not take place until the water was removed. I called Restoration 1. They came out and I spoke with a representative who told me they could extract the water/ sewer sludge and spray for mold. They asked me to pay ½ up front and half at completion. I paid the first invoice and they came out. After they finished the furnace/plumbing group came out again and told me that the work had not been completed. The floor still had sewer sludge and they could not work in the basement. I called Restoration 1 back and asked them to come back and finish the job. After a lot of bickering, they did finally agree. They came out in the late afternoon, completed it, and sent me an email very close to the end of the day. The next morning I went to pay the bill and inquired about receiving the pictures to send to the other group and they immediately threatened to sue me to take my father’s home away from him. They told me they had a lien on my father’s home and they were calling their attorney. I had already paid the first half of the bill, this was less than 24 hours after they had completed the redo of the initial work and they had not yet sent me the pictures. I paid the other half of the bill and I still have not received pictures to send to the other company. This experience was so stressful and emotionally difficult. I felt they were very cruel to try to take my father’s home. My father is on dialysis three times a week and doesn’t have the means or mobility to be kicked out of his home. I was not even a full day late sending the second half of the payment, (which was only late because the job had been completed late). They still have not sent me the pictures.