Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
ask for details
Emergency Services
YesAccepted payment methods
Reviews
5.012 Reviews
Showing 1-12 of 12 reviews
Joshua G.
07/2017
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: Performed a check on the furnace and replaced the air filter.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Bob W.
09/2016
heating & air conditioning/hvac
 + -1 moreWe have been using them since he opened his business. He is very prompt and a good person to deal with. His prices are good too.
Description of Work: Comes twice a year to check my furnace.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Francine K.
05/2016
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: John shows a sense of urgency. Can trust him in your home. Honest and skilled.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Susann N.
02/2012
heating & air conditioning/hvac
 + -1 moreUpdated duct work for a much smaller high efficiency unit.
Description of Work: Replaced a 17 year old furnace.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,800
Kym C.
07/2011
heating & air conditioning/hvac
 + -1 moreLong & Sons came out as a 2nd opinion to determine the cause of our AC unit failure after another company determined we needed extensive, costly repairs. Mr. Long was upfront with us and determined that those repairs were unnecessary. He performed the simple maintenance/repair that was necessary and our AC was back on and running in under an hour.
Description of Work: AC was not cooling our home. Long and Sons determined the cause and performed the repair.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
JANE & RON C.
12/2008
heating & air conditioning/hvac
 + -1 moreVery personable. Very clean. They're very timely. If they say they're going to be there at 10, they're here by 9. Whatever the time is, they're there by that time. If they run into unexpected delays, or they get stuck at a job scheduled ahead of you, they always call to let you know that there will be a delay and they let you know how much time they expect the delay to be. They provided outstanding service and responsiveness to us.
Description of Work: They provide heating and cooling service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
MICHELE W.
07/2007
heating & air conditioning/hvac
 + -1 moreWe were very pleased with John Long. We are satisfied with our HVAC system, and we are grateful that he care about pleasing his customers, and made himself available at anytime, as well as being courteous and professional. He went the extra mile in little things that weren't even his responsibility and did so very willingly. The price was comparable to other bids I've had looked at.
Description of Work: Very efficiently John Long Installed our heating & cooling system in our new constructed home. He installed an American standard furnace and A/C.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$12,000
Lisa W.
11/2006
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: I requested possible service on the heat pump. They came, looked at it, said it was normal. Still had to pay the $95 charge, but my mind was put at ease.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$95
JEANNE L.
07/2006
heating & air conditioning/hvac
 + -1 moreJohn and his crew were great working as subcontractors on our garage remodel project. They installed a heater in the garage. They understood that we wanted to try a ductless heating system in the area above the garage. They helped us research and order the system, and installed the system. Although this was the first time they had ever installed a system such as this, they were very good in working with the company to ensure it was done right. They were very impressed by this system and we told them they could use us as a recommendation for future customers. He was very responsive to our wishes. I highly recommend them for future work.
Description of Work: Added heating system in garage, as well as heating/cooling system in remodeled living area above garage.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,500
MICHAEL S.
07/2006
heating & air conditioning/hvac
 + -1 moreExcellent. Very thorough and took time to ensure complete installation was done correctly.
Description of Work: Replaced A/C w/ 13 SEER Equipment. Modified furnace to accommodate new A/C.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$145
BOB S.
01/2006
heating & air conditioning/hvac
 + -1 moreI am very pleased with the installation. John, Rusty, and Wayne were very courteous when installing the unit, and took care to keep my house as clean as possible when they were working. I felt they were very honest and did not try to sell me things that I did not need. I am very happy with the company and will hire them again in the future.
Description of Work: Company replaced my old furnace and installed a whole house humidifier. The heat exchanger on my old furnace was cracked. John informed me of a manufacturer exchange program for my model of furnace where I could get a replacement unit and I would only have to pay labor for installation. He also informed me that the program would allow me to upgrade to a 90% unit for a $100 cost plus additional installation costs for the flue work. I took advantage of this program. I spoke to two other contractors, one acknowledged the program, the other stated that they knew nothing about it. I felt that since John told me about the program and was very up front about my options, that he deserved my business.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,500
REBECCA B.
09/2005
heating & air conditioning/hvac
 + -1 moreTHE WORK WAS SATISFACTORY AND WE WOULD RECOMMEND THEM. WE WILL USE THEM FOR ALL SERVICE ON HEATING & COOLING.
Description of Work: REPLACED FURNACE AND REPAIRED SEVERAL THINGS THAT HAD BEEN DONE WRONG PREVIOUSLY. ALSO, REPLACED A COIL FOR A/C.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Contact information
5590 N 300 E, Greenfield, IN 46140
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
LONG & SONS HEATING & COOLING is currently rated 5 overall out of 5.
LONG & SONS HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, LONG & SONS HEATING & COOLING offers free project estimates.
No, LONG & SONS HEATING & COOLING does not offer eco-friendly accreditations.
No, LONG & SONS HEATING & COOLING does not offer a senior discount.
Yes, LONG & SONS HEATING & COOLING offers emergency services.
No, LONG & SONS HEATING & COOLING does not offer warranties.
LONG & SONS HEATING & COOLING offers the following services: SERVICE AND INSTALLATION OF RESIDENTIAL HVAC SYSTEMS. INDOOR AIR QUALITY SPECIALISTS.
COMMERCIAL.
Contact information
5590 N 300 E, Greenfield, IN 46140