Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Cox Hardwood Flooring LLC

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

Cox Hardwood Flooring LLC (formally Arvel Cox Hardwood Flooring Inc,) Owned and operated by Mark Eads Sr. with 30 years experience. No subcontractors. 3 employees. Free estimates. No travel charges. We charge by the Square foot. After hours the business number is transferred to a mobile line, if you should have any issues or questions we are always reachable.

Business highlights

41 years of trusted experience

Services we offer

Refinishing & sanding of existing hardwood floors & stairs, new wood installation, hardwood floors repair, carpet tear up & removal

Services we don't offer

Carpet, Vinyl, Linoleum, Tile

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 312 reviews

Mark T.
10/2020
5.0
carpet installation, hardwood floor
  + 0 more
Cox did a fantastic job on my old hardwood floors (sanding and refinishing). Need to update my house, and dreaded getting started. This was the first step. Floors had been carpeted for 40+ years, and now look brand new. Their suggestions and guidance really helped. This experience and results motivates me to keep working on getting the rest of the house done. Once I tear out the kitchen, I will need new flooring in the kitchen and family room. Expecting to talk with Cox for some additional floor help. Highly recommend them.
Description of Work: Hardwood floor refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
08/2019
5.0
hardwood floor, floor cleaning
  + 0 more
Excellent!!! This is my third time using them. They do a really good job, tape really well. They were careful with the paint job. They come on time and clean up after themselves. Their prices was reasonable.
Description of Work: They remove carpet in hallway and stair. Then Sanded bedroom, hallway and 13 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,233

Brett M.
07/2019
5.0
hardwood floor
  + -1 more
It was phenomenal. They did the work while we were on vacation and we came back to newly refinished floors. They came out a couple weeks ahead of the appointment, asked what we wanted and gave some suggestions. They did a small sample area to help us visualize the final result. They were on-time and always responsive to calls. The quality of the work was great. The dust levels weren't nearly as bad as I expected. The floors look amazing and their recommendations for a natural color with a satin urethane was spot on. I would recommend them in a heartbeat if you're looking for quality work and the most reasonable price.
Description of Work: Main floor refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Ellen R.
06/2019
5.0
flooring contractor, hardwood floor
  + 0 more
I don’t have enough good words to say about Cox Hardwood Flooring. I called on a Wednesday to see about getting someone out very soon for a small ‘emergency’ repair. They were able to have it all done by 9:00 AM on Friday. As usual they did a great job!
Description of Work: Make minor floor repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chris C.
11/2018
5.0
hardwood floor
  + -1 more
First, I’d like to thank Teresa for putting up with me. I thought we had a time frame to work on the floors but we had to keep pushing the floors back. I appreciate that she stuck with us in spite of multiple delays. The crew came out on a Tuesday and started sanding the heck out of everything. They were wrapped up by Thursday. In spite of their age and previous damage these floors look great! We are very happy with how this old wood turned out. I’m sure our tenants will love it too.
Description of Work: We are renovating a 128 year old commercial office building. We asked Cox to come out and refinish the hardwood floors in the hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,975

JAMES & MARY R.
06/2018
4.0
hardwood floor
  + -1 more
It was very good. But we had an issue for the other room because the quarter round that they put in looks dull. They don't typically move the furniture, but generally, everything went great. They came back and take care of the other works, and their pricing was reasonable.
Description of Work: They resurface the hardwood floor in 2 rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
05/2018
5.0
hardwood floor
  + -1 more
The work was done as scheduled, and we are extremely pleased with the results, they did an excellent job. I would highly recommend Cox Hardwood Flooring!
Description of Work: We had our hardwood floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalia E.
03/2018
5.0
hardwood floor
  + -1 more
Excellent. Very happy with the work.
Description of Work: Added hardwood to office and dining room and sanded/refinished existing floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lara L.
11/2017
1.0
flooring contractor, hardwood floor
  + 0 more
The crew who came to do the estimate was professional and helpful, though the quote they provided was very high. Nonetheless, I saw the good reviews and wanted the project done right, so I scheduled six weeks out. Work travel unfortunately interfered and I had to push the project back. When I informed Teresa of that (over a week in advance of the scheduled install), she told me they were now scheduling for four months out. To her credit, she tried to switch me with another person, and when that didn't work, she offered me a date later in the month that didn't work for me. At that point, I noted that it seemed like we weren't going to be able to find a good date for the project, and before I could say anything more, she got angry and said, "well it seems like you don't really want to do the project" and then she hung up on me. I've never been treated so discourteously by a service provider. I'd love to have them do the project but apparently my money is not good enough.
Description of Work: Installation of hardwood floor in attic.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0


Response from Cox Hardwood Flooring LLC
When "I" called you to confirm your start date as well as the time you could expect the guys' arrival, it was at this time when you informed me of your work travel conflict. I therefore tried to accommodate your request by rescheduling within 2 to 3 weeks with someone from our cancellation list. With no success, I called you back to to see if the next available cancellation date would be acceptable, which was indeed 6 weeks out. That's when you told me "it doesn't sound like you have time to complete my project." I responded with "I'm sorry if somehow I mislead you to think that, but maybe you really don't want us to do the project" and yes, I hung up. I'm not going to waste my time or others who are not on our cancellation list, trying to finding one to trade dates with you, especially this time of year. Many other projects plan movers, hotel stays, vacations and pet boarding around their planned dates. Money is a necessity of life, but it's not everything! I apologize that it didn't work out. Kindest Regards, Teresa Eads

Barbara H.
09/2017
5.0
hardwood floor
  + -1 more
Perfect - sorry that this is the last floor that needs to be refinished!
Description of Work: Refinished floor in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas M.
06/2017
5.0
hardwood floor
  + -1 more
They did a great job. They were not the cheapest, but they were willing to uninstall the old carpeting and get rid of it. That was the one factor for me. Their reviews were very good on Angie's List. They were very responsive. I will definitely use them again. One of the gentleman gave me information about how to take care of the floors and when he thought our newer flooring would need to be refinished.
Description of Work: They refinished our kitchen flooring. We also converted our carpet to oak hardwood in our living room. They also put two coats of polyurethane on both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Spiros T.
06/2017
5.0
hardwood floor
  + -1 more
Extremely well. Crew arrived on time, sanded and applied two coats as indicated. Amazing quality, better than the original finish. We are very happy with the work. The owners are very knowledgeable and responsive.
Description of Work: Refinish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Charles & Carol M.
05/2017
5.0
hardwood floor
  + -1 more
It went amazingly well. Mark and his crew were so helpful, professional, on time, and fun to be around. Mark's wife, Teresa, took care of some of the details and was also very professional. We are thrilled with the results. I would recommend them as highly as possible. They are a small firm and do everything they can to please the customer. Their prices were fair and their estimate was significantly below that of a larger well known floorer who had given us an estimate. If you want a quality job done, hire Cox Hardwood Flooring.
Description of Work: Cox refinished our existing hardwood floors and put additional hardwood floors in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERIC B.
04/2017
5.0
hardwood floor
  + -1 more
Excellent. They were professional, on time and easy to work with. Have now used them 3 times, on two homes, and would use no one else.
Description of Work: Refinish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeb S.
03/2017
5.0
hardwood floor
  + -1 more
It went very well. Mark, Dave and crew were punctual, efficient, and professional. My floors look awesome. I wish I had had this done years ago. What a difference!
Description of Work: Cox refinished the floors in my family room, back bedroom, and back hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis T.
02/2017
5.0
hardwood floor
  + -1 more
The guy came and was nice and polite. I pulled the carpet up and there was some dark spots and it looked in pretty bad shape. They made them look like new. They brought it back to life. I would of never believed look pristine and it does.
Description of Work: They refinished the wood floor in a room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steven S.
02/2017
5.0
hardwood floor
  + -1 more
They came on December 27. They provided excellent. They were on time, presentable professional. And they know what they are doing.
Description of Work: Refinish of Hardwood floor in Kitchen and Restroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith P.
01/2017
5.0
hardwood floor
  + -1 more
Excellent job. Arrived on time, kept the dust to a minimum from the sanding, and the refinished floors are beautiful. This is the second time we have used them and we highly recommend them.
Description of Work: Refinished the hardwood floor in my den and an entry area from the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$602

Curt F.
01/2017
5.0
hardwood floor
  + -1 more
After receiving no response from an area company and what I felt was an unusually high bid from an Indianapolis firm, I found Cox Hardwood Flooring on Angie's List. The owner came to our home within two days and provided us with an estimate that was 50% less than the other firm. They called to confirm that they would arrive at 8:00 a.m. and they completed the work in three days. The floor and hallway are absolutely beautiful resembling a fine piece of wood furniture. The area that was repaired is flawless. You would never know the flooring was replaced. I highly recommend this company.
Description of Work: Replacement of a section of flooring, refinishing of existing hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,080

Mike B.
01/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Outstanding- Excellent workmanship.
Description of Work: Complete kitchen , entrance foyer, hallway, refinishing and dining room with new install of parkay( carpet removal)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,600

Jennifer W.
01/2017
5.0
hardwood floor
  + -1 more
That was just labor. We purchased the floors ourselves. I'd give them A for all categories.
Description of Work: They installed hardwood floors for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Morgan W.
12/2016
5.0
hardwood floor
  + -1 more
Very smooth. Just let them in and they did everything with a day and a half. Cleaned up well as well.
Description of Work: I had most of the first floor of my home completed. About 600 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

BOB D.
09/2016
5.0
hardwood floor
  + -1 more
They did an excellent job, at a fair price, and presented themselves professionally.
Description of Work: They refinished my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Diane M.
09/2016
5.0
hardwood floor
  + -1 more
We absolutely loved Mark and the outstanding job they did. We would definitely use them again and highly recommend them. The floors were exactly what we wanted and couldn't be happier. Mark was very thorough and let us know everything that was being done.
Description of Work: Refinish original floors and add flooring to kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathaniel S.
07/2016
5.0
carpet installation, hardwood floor
  + 0 more
Very good! Very resposive and helped us make the best decision for our house.
Description of Work: They refinished and stained the hardwood floors in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

1187 E New Rd, Greenfield, IN 46140

www.coxhardwoodflooring.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Sales and Installation

FAQ

Cox Hardwood Flooring LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 8:30 AM - 12:00 PM

Cox Hardwood Flooring LLC accepts the following forms of payment: Check
Yes, Cox Hardwood Flooring LLC offers free project estimates.
No, Cox Hardwood Flooring LLC does not offer eco-friendly accreditations.
No, Cox Hardwood Flooring LLC does not offer a senior discount.
No, Cox Hardwood Flooring LLC does not offer emergency services.
No, Cox Hardwood Flooring LLC does not offer warranties.
Cox Hardwood Flooring LLC offers the following services: Refinishing & sanding of existing hardwood floors & stairs, new wood installation, hardwood floors repair, carpet tear up & removal
Carpet, Vinyl, Linoleum, Tile

Contact information

1187 E New Rd, Greenfield, IN 46140

www.coxhardwoodflooring.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
8:30 AM - 12:00 PM