called Mastercraft about installing new garage doors. Came out the same day. Gave me a quote. I called when doors had been delivered. Was told he would call me later in the day. NO CALL. I will not chase them down.
Description of Work: Failed to follow up when called and informed the garage doors had been delivered.
UPDATE: The contractor did a good job up until the point I left a good review, upon his request. The fire place was never finished, dining room construction was never finished, kitchen was never finished, other work around the house was left unfinished, and as soon as I left a review for Mastercraft Construction, my contractor started making excuses and stopped showing up. I had to hire someone else to finish up floor work, and I couldn't afford to hire a new contractor. My roof is leaking and so much is left undone, and because of all the incomplete work, my home can't be insured. My home has a lot of work to be done, is uninsured, and I've used so much of my money already on trying to get things fixed. Mastercraft Construction has hurt me so much, and I would not wish this experience on anyone.
Description of Work: |For three years, I searched for 'a good contractor' and a few small projects turned into disasters. Then I found Mastercraft Construction, and my search was over. From removing an old stone fireplace to a complete kitchen remodel to fixing the 'work' of others, this company has been there for me every step of the way. And the quality of work has more than exceeded my expectations. I wish you offered a rating better than an 'A', because I'd like to add a bunch of '+'s' to that.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
jim K.
09/2013
3.0
remodeling
+ -1 more
he showed up on time for the meeting at the house but failed to ever give a estimate.i followed up with a call but he still failed to call back or give a estimate.
It was a great experience and Aaron Brown is a stand up kind of guy. Can't really give dates or a time frame for the work, he just plugged away at the list while working with my funky work schedule and other jobs that he had in the works. He stayed until the job he was working on was done. When he was doing the gutter work on the roof, he came down and requested that I come up to see something. (huh?) It was the pipe boot for my vent pipe. It was rotting and was needing to be replaced. I REALLY appreciated this. Not everyone would do that, but he did. It may be a little thing, but I would have never gotten up on the roof to notice something like that. Probably for that reason alone, if/when I need someone to do ANYTHING, he will be the first call I make. When he was telling about how he was going to make the front porch steps(concrete), I was a little thrilled. He talked about making the steps a bit deeper . Which was an excellent idea since the main reason I needed the steps and railing replaced was for easier accessibility for my mom and my grandparents to enter the house.. Well... and the fact that the steps were crumbling and the railing had rusted off the porch. The finished product is great. Now, on the prices he charged. I never really got estimates from anyone else. No one seemed interested to do a bunch of jobs on a list, when I called. Most just wanted to do one job, and they would recommend someone else for the others. He didn't even blink an eye at my list. Some things I thought would be more expensive, some, a little cheaper. So, I guess it all worked out in the end.
Description of Work: Power washed House & garage, replaced leaking faucets outside and behind washer, gutter cleaned & repaired, replaced pipe boot on roof, tore out front porch steps & remade, replaced front porch handrail, replaced two garage doors and two support posts in garage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Joanne C.
01/2012
5.0
home builders, heating & air conditioning/hvac, sunrooms, decks, remodeling
+ 3 more
Mastercraft Construction works out of home but sub contracts; when, I had a room addition put on. They had a foundation and it almost took the whole month. The kid is in the neighborhood. When he has big jobs; he sub-contracts, with his cousins and brothers. If it's a single job then he has cleaned the gutters, fixed the roof and has removed my counters when I put new counters in and then re-hooked up my plumbing; so he does everything. They did a good job; now, I have a beautiful sun room with a hardwood floor. I trust the kid with my keys. If I had to go out of town and if I need something; I would place the key in the mail box. If I have an emergency here he will make sure, he is here. I will certainly use him again since he does almost everything.
Description of Work: This summer in July, Mastercraft Construction built a four season room in my house from scratch. They put a foundation behind my house and built the room with the windows. They did air conditioning and put a heating connection, and put a porch with aluminum siding. I don't see any chance of anybody else that does anything; if, it is plumbing, heating or anything, he does it all. He has been doing it for 5 years for me now.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Garage Doors,
Homebuilders,
Plumbing,
Heating and Air Conditioning,
Gutters,
Decks and Porches,
Sunrooms and Patio Enclosures,
Pressure Washing,
Gutter Cleaning
FAQ
Mastercraft Construction is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Mastercraft Construction accepts the following forms of payment: Check
No, Mastercraft Construction does not offer free project estimates.
No, Mastercraft Construction does not offer eco-friendly accreditations.
No, Mastercraft Construction does not offer a senior discount.
No, Mastercraft Construction does not offer emergency services.
No, Mastercraft Construction does not offer warranties.
Mastercraft Construction offers the following services: General remodeling