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LUTES HEATING & AIR COND INC

Heating and Air Conditioning

About us

5 employees, offer financing

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in residential service and installation of furnaces and air conditioners, We provide energy efficient products, humidifiers and air cleaners. New construction available also.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-15 of 15 reviews

Jeff J.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
everything was fine, but I liked them very much
Description of Work: checked furnace for a noise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gary B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very responsive and reasonably priced. I am very pleased with Lutes and plan to continue using them.
Description of Work: Changed fan on compressor on the first visit and then later did minor repairs on furnace during the maintenance visit. Kenny was very easy going and helpful. Answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Diane S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg L.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I use them for my home and for my business. When I find somebody that does good work and is fair and responsive, I try to stay with them. I try to be loyal to them. They have never taken advantage. A couple of times, on the heating end, I work on equipment myself, they let me purchase the board and let me do the work myself.
Description of Work: They provide heating and air conditioning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg L.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kanta K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Perfect!
Description of Work: While inspecting our furnace (which had been inspected last year) the Lute's service person detected some horrific cracks in our heat exchanger which were not detected last year, but had (from the rust around the cracks) probably been there during last inspection. We wound up with a new furnace and ac. I trusted the process completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

James S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Silvis G.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Their customer service is delightful on the phone and quick to schedule and respond to our needs. We just closed escrow on a house last week and within a few days they sent someone to assess the system, clean it, and make recommendations. This week we had our humidifier installed in a timely and professional manner. It was no problem to adjust the time of my appt when I realized I had a conflict with my kids' schedule. Friendly; great work; good value.
Description of Work: Humidifier installation for winter season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Rodney L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

E. S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job...highly recommend!
Description of Work: Furnace tuneup, changed filter, added freon to AC (no additional charge) Signed up for annual service which includes service on both units, a 15% discount on any service, and no OT for off-hours. (149.00 to prepay annual service)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! I'm extremely picky and look for the negative reviews because I feel they will give me a better, or more realistic, perspective than someone that only gives glowing reviews... I can't tell you anything I think they could have done better. I received multiple quotes, they where the least expensive for comparable equipment, gave the best advice that pertained to our specific situation, and had the best follow-up and follow through. I took the day off from work to be there... I didn't need to be. They worked consistently, professionally, and with a high level of quality. I never once had to inquire, and quot;are you going to leave X this way?and quot; or and quot;why are you doing X ?and quot;. They explained how the system works when finished and even returned later that same night to fix a thermostat problem that we created, at no charge. If you are looking for honest, fair, quality people, call Lutes.
Description of Work: Complete AC and Furnace Replacement with whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,875

Pamela H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great! Very friendly. Professional. On time.
Description of Work: Lute's provides free service checks every six months. We put in a new furnace in 2010. They were just out last month to check our air conditioner. They did a great job cleaning it and said everything looks great. No charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael H.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Lutes was one of several contractors that I called to provide me a recommendation and estimate for my large garage heating project. By far, I got the most detailed discussion regarding what I wanted to accomplish and the cost involved from Lutes and they were awarded the contract. They completed the job as quoted and cleaned up their mess. Paul Wright was very personable and extremely knowledgeable. Ironically, our water heater failed within a week of the completion of the garage project. There was no doubt who we would call to replace it. I highly recommend Lutes.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
What stood out to me was their punctuality and the friendliness of their people as well as their knowledge. I would use them in the future.
Description of Work: For heating and air conditioning services, we have used Lutes Heating & Air Conditioning Inc. They completely checked out my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    51539 BITTERSWEET RD, Granger, IN 46530


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    LUTES HEATING & AIR COND INC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 AM

    LUTES HEATING & AIR COND INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, LUTES HEATING & AIR COND INC does not offer free project estimates.
    No, LUTES HEATING & AIR COND INC does not offer eco-friendly accreditations.
    No, LUTES HEATING & AIR COND INC does not offer a senior discount.
    Yes, LUTES HEATING & AIR COND INC offers emergency services.
    No, LUTES HEATING & AIR COND INC does not offer warranties.
    LUTES HEATING & AIR COND INC offers the following services: We specialize in residential service and installation of furnaces and air conditioners, We provide energy efficient products, humidifiers and air cleaners. New construction available also.

    Contact information

    51539 BITTERSWEET RD, Granger, IN 46530


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM