CARPET KING INC

THE FIRST ATTEMPT LEFT BEHIND AN ORANGE-BROWN STAIN IN SEVERAL AREAS THAT HAD BEEN CLEANED. ARRANGEMENTS WERE MADE FOR RE-TREATMENT ON SATURDAY, I HAD TO CALL AND FIND OUT WHERE THE MEN WERE, APPARANTLY WE HAD BEEN FORGOTTEN. ON SUNDAY, THE STAINS WERE BACK AND AN ODOR BEGAN DEVELOPING.I CALLED FOR HELP MULTIPLE TIMES MONDAY THRU FRIDAY AND WAS EITHER IGNORED, PUT OFF WITH A CALL BACK, OR IN ONE CASE ACTUALLY HUNG UP ON.WHEN I WAS FINALLY TO SEE MR RAMER ON FRIDAY, HE SIMPLY DID NOT SHOW UP FOR THE APPONITMENT, AND FURTHER OFFENDED ME BY NOT CALLING TO EXPLAIN WHY. ON FRIDAY NITE, I SCRUBBED THE CARPET TO IMPROVE THE SITUATION BECAUSE WE HAD GUESTS COMING OVER. THOUGH THE SMELL HAS BEEN REDUCED, THE ODOR IS STILL IN THE CARPET, IT JUST DOESNT PEREATE THE HOUSE ANY LONGER. THE STAINS ARE STILL EVIDENT,WORSE NOW BECAUSE TRACKING OVER THE STAINS HAVE ENHANCED THEM.I HAVE NO HOPE TO RECEIVE SATISFACTORY OUTCOME FROM MR RAMERS COMPANY. I WOULD APSOLUTELY NOT RECOMMEND THIS COMPANY !!

VERY POOR JOBS. THEY LEFT SPOTS. THEY WONT RETURN OUR CALLS. THEY SAY THEY WILL COME BACK OUT BUT NEVER DO.

GOT OUT DOG STAIN THAT WAS 4 YEARS OLD, EXCELLENT

GOOD, EXTREMELY LATE FOR THE ESTIMATE, APOLOGETIC, NEVER SHOWED. THE MEMBER CALLED AND LEFT A MESSAGE AND HE CALLED HER BACK, APOLOGIZED SCHEDULED FOR THE NEXT DAY, SUPPOSED TO DROP OFF HER SPOTTER SINCE HE DIDN'T HAVE IT, 3 MONTHS LATER, NO SPOTTER.

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THEY DID THE BEST JOB OF CLEANING OUR CARPETING THAT WE HAVE EVER HAD.

INFORMATIVE AND PROMPT

VERY PROFESSIONAL AND KNOWLEDGABLE ABOUT BUSINESS.

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